Originally Posted by
CloudDeckMedia
We're leaving Cox internet & phone this week after 26 years as a customer. I need some smart recommendations from the group please.
An area service outage occurred four days ago - sometime Wednesday night/Thursday morning - and Cox has repeatedly told me that it's "in your area," but not how wide-reaching nor the reasons why. Our neighbors have also told us of problems. Every restoration promise has been broken (one hour, three hours, 9:56 p.m., in the morning, etc.), and they've not called back with any updates as promised. We just want about 10mps down & 2 mps up, and a phone line so we don't have to give cellphone numbers to businesses. Without internet we've lost Sonos, Ring, wireless printing, thermostats control and various other smart devices. Without phone our alarm system isn't monitored for intrusion or fire.
Who do you guys like? Thanks.
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