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Thread: Netflix connection issue from Cox Internet

  1. #1

    Default Netflix connection issue from Cox Internet

    Is anyone having trouble connecting to Netflix from a Cox Internet connection?

    It's weird, I CAN successfully connect from my phone, but not via Cox from laptop, Roku, etc. I have no problems connecting to any other site.

    Any ideas?

  2. Default Re: Netflix connection issue from Cox Internet

    Have you tried power cycling your modem/router? Are you able to ping netflix.com? Do you use custom DNS or Cox' default? Try changing DNS to 4.2.2.2 and 4.2.2.3

  3. #3

    Default Re: Netflix connection issue from Cox Internet

    Yes, I have power cycled everything. No, I cannot ping Netflix.com.

    It does seem like it could be DNS issue. All devices that connect to wifi are having issues.

    What do you mean by changing DNS to 4.2.2.2? on the Cable modem?

    Thanks!

  4. Default Re: Netflix connection issue from Cox Internet

    You can do that either on the router or on the individual device itself. Will be in the network settings maybe under advanced. It varies depending on device or operating system.

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