Anyone now the story of this home builder? Our house was built by them and we need warranty work before our one-year limit that expires next month. I have tried to contact every phone number on their site and all are disconnected. They, Brass Brick Inc. have 2 homes in our neighborhood that have sat vacant since early September. Both houses are in the middle of construction. BUT there is a house being built behind us that is being built by "Brass Brick III" and construction on it and another around the corner are going strong. When I tried to reach them, Brass Brick III, they tell me they are not the same Brass Brick that built our house. They told us they could not do anything about our warranty issues.
Here is where I am confused and have questions....
After looking up info on the assessor site and the State Secretary website it shows FOUR different Brass Brick companies, Brass Brick, Inc., Brass Brick III, Brass Brick V and Brass Brick VII.
All 4 Brass Bricks use the same website, same signs in the front yards of the homes, same logos and addresses. They are presenting themselves as the same company to consumers. But when it comes to customer service they, Brass Brick III, tell me that they are not the same and are not responsible for my home.
Anyone have info or thoughts?
Thanks
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