Interesting, I have almost a 180-degree take on Cox. Only time it's gone out for me in any major (more than an hour) way was during the massive ice storm in Oct (we've lived in this house for almost 5 years). Have never hit a data cap (we don't use Netflix, etc., though, or stream anything, have enough on the DVR and DVDs/Blu-rays to last a lifetime, and thought Cox eliminated data caps during the pandemic, but maybe not), have never had to change my modem here, get great speeds both up and down, basically no problems whatsoever for almost 5 years. Pay $230-ish monthly, have HSI Preferred, Contour with DVR, but no add-on paks/channels, and phone (only have phone because I get a bundle discount and it's cheaper to have it than not, weirdly). And we're in Venice, which is an old neighborhood.
Having said that, like you, I'm sick, sick, sick of their ubiquitous commercials, but we watch 95% of TV from DVR, we'll even wait until 20 mins in to an hour show and start watching then so we can skip commercials.
But if Google or OEC fiber comes along and it's cheaper and just as reliable, I'm done w/Cox.
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