Braum's

[Dustin]

not sure i agree. It is delicious every time, especially the Edmond locations.

The one on May and Hefner is awful. The manager there just doesn't seem to care and it's been that way for a while... I've stopped going. I don't have a problem at any other location.

[Pete]

Believe it or not, the food and service has been consistently good at the 39th & Penn location.

Just so, so dated inside and usually not as clean as it should be.

[TheirTheir]

Fancy Johnnie's failed in Deep Deuce, but I would champion a fancy Braums in Uptown wholeheartedly.

[HangryHippo]

Fancy Johnnie's failed in Deep Deuce, but I would champion a fancy Braums in Uptown wholeheartedly.

You and me both. Hell, a Braum's in Midtown or Bricktown would kill it!

[Pete]

Closer to downtown with a Fresh Market would bring a small grocery store, too.

I know they have been approached but thus far, no interest.

[HangryHippo]

Closer to downtown with a Fresh Market would bring a small grocery store, too.

I know they have been approached but thus far, no interest.

Their management seems pretty inept, so that's not surprising to hear.

[Pete]

The location at 17th and Classen could use the Homeland treatment. Very small with an odd layout and extremely dated.

I used to shop there when I lived in SoSA and it was not a good experience.

[chuck5815]

The location at 17th and Classen could use the Homeland treatment. Very small with an odd layout and extremely dated.

I used to shop there when I lived in SoSA and it was not a good experience.

There's a decent number of Buyers for those high-end Condos who won't buy until it receives the Homeland Treatment and Slick Rick Dowell cleans up the **** hole across the street.

[corwin1968]

They've changed something..... The meat? The buns? Something. Burger hasn't tasted 'like they used to' in years IMO.

I couldn't agree more. Braums burgers back in the late 70's and into the 80's were fantastic but the last few I've eaten had too much lettuce and not enough of that red sauce, which is delicious but they act like it costs it's weight in gold.

[Joe Kimball]

They've changed something..... The meat? The buns? Something. Burger hasn't tasted 'like they used to' in years IMO.

Back on May 1, 2017 or thereabouts, they abruptly and without warning switched to a 1/4 pound patty of a seemingly different consistency and of a definite difference in weight from the usual 1/3 pound patty that was their stock-in-trade for years. A shake was henceforth included in the price of a combo, with the substitution of a soft drink not given a discount from the default cost. Also, said shake's recipe was changed from a constituency of milk, syrup, and ice cream to that of simply a "shake milk" and ice cream, with extra syrup additionally charged. In my opinion, there was a period of a couple of weeks or so where customers would be granted a shake made in the old way while the trickle-down message from corporate to "STOP DOING THAT" took hold across the various locations.

As an "old guard" with the way they used to do things, I can agree with the headline of the article with my memories in mind. Change happens and prices increase, but this was such an about-face on so many levels, which left such an impression based on my previous twice-a-week-or-more visits that it simply wasn't the same for me, and I stopped going. Obviously, a lot of people appreciate or are oblivious to the changes, which include a different cookie recipe, I understand, as well as a stingy attitude towards to-go packaging (in my experience; that is, no lids or bags unless absolutely requested, and then the employees don't know where a domed lid is, for example) and an adherence to charging for every little extra (i.e., 25 cents for a spoonful of sprinkles on a yogurt).

I don't expect more than fifty percent agreement on anything, and there's no hate as such. But there's too many restaurants to settle, in my opinion. I'm just sorry that it happened to a local place that was such a part of my life.

[Joe Kimball]

The one on May and Hefner is awful. The manager there just doesn't seem to care and it's been that way for a while... I've stopped going. I don't have a problem at any other location.

I will say that I reported a food-mishandling issue at that location to the corporate office, and it was handled with frightening expediency. That is, the district manager called me a few hours later, saying that they rolled tape and handled the situation that evening. It was an issue of employees wiping sweat off of their faces with the palms of their bare hands and then directly serving ice cream, which I stepped out of line and left over.

[kukblue1]

Just seem to be that their stores are always under staffed. I have waited close to 10 minutes several times for just a combo meal. Also when I go in for groceries I'm always waiting for someone to ring me up. I'll looking over and there be like only 4 people working their butts off..

[Anonymous.]

I know several families that shop all of their dairy products at Braums and shop other groceries at big retail. I suspect this is one of the reasons Braums gets away with sub-par stores and staff, they have a weird local following. It may not be worth noting, but these families all reside in Edmond. I have a hunch that there is many people who are similar.

[Pete]

I know plenty of people who will only buy their dairy from Braum's.

[TheTravellers]

Their milk takes forever to go bad once opened (and it tastes better), due to their process, which is apparently different from most others. However, I just won't go into a Braum's due to the ridiculous understaffing, which invariably makes the grocery checkout line suffer the most, we don't eat ice cream out, and there are far better burgers around. The last straw for us was the Classen Circle BS they tried to get away with.

[MikeLucky]

I believe they "concentrate" the milk which is why it tastes better than any other milk. That's the story I've been told. Especially their skim milk which is way better than any other cloudy water skim milk you get anywhere else.

[TheTravellers]

I believe they "concentrate" the milk which is why it tastes better than any other milk. That's the story I've been told. Especially their skim milk which is way better than any other cloudy water skim milk you get anywhere else.

Yep, agree, I think they even had some kind of display showing what procedure they do that others don't. Grew up on Braum's skim, which was decent, then drank other skim and it was horrible. Braum's 2% is about as good as others' whole milk.

[rezman]

We enjoy Braum's milk, and is usually all we ever buy. It's fuller bodied and just tastes better. And it lasts farther beyond the due date. Their shakes on the other hand have gone down hill and their cookies, which used to be good, are now horrible.

[Edmond Hausfrau]

Just bought some of their "seasonal" pumpkin bread. Dry, dry, dry. Going into the bin. People like the skim milk because the sugar content is higher than traditional skim. 18g versus 12g

[TheTravellers]

...Going into the bin. People like the skim milk because the sugar content is higher than traditional skim. 18g versus 12g

And it's not see-through light blue like most others.

[oklip955]

I guess I am surprised by how many people like their milk. I am not a fan. I drink Kalona brand. (Sprouts, Whole Foods, Natural Grocers). Its non homogenized and low temp pasteurization. Also it organic. Much richer milk since the farmers (Amish, Mennonite) use a mix of cows not just factory Holsteins. There other products are real good also. I guess I am spoiled after drinking their milk.

[TheTravellers]

I guess I am surprised by how many people like their milk. I am not a fan. I drink Kalona brand. (Sprouts, Whole Foods, Natural Grocers). Its non homogenized and low temp pasteurization. Also it organic. Much richer milk since the farmers (Amish, Mennonite) use a mix of cows not just factory Holsteins. There other products are real good also. I guess I am spoiled after drinking their milk.

The kind of milk you drink is always going to be better than Hiland, Best Choice, Braum's, whoever. Pretty sure all the comparisons between Braum's and other milk is the other milk is just your standard supermarket milk, not organic, low temp, grass fed, massaged cows-type of milk.

[Joe Kimball]

People like the skim milk because the sugar content is higher than traditional skim. 18g versus 12g

Never considered the sugar content. Is the rest of the milk similarly loaded?

[mkjeeves]

Never considered the sugar content. Is the rest of the milk similarly loaded?

Made me look...

We naturally fortify and condense the milk by removing part of the milk’s natural water during processing. This increases the milk’s nutrient levels dramatically – by up to 50%.

https://www.braums.com/milk-process/

[pw405]

For what it's worth, the Braums on 39th and Tulsa recently appears to have undergone some changes to make service better. First thing I noticed (as of a few months ago) was that the clarity of their drive through speaker & mic is now AMAZING. Seriously, I've never once in my life used a drive through with such good sound quality. Around this time I also noticed the crispy chicken sandwich was ready way faster than usual. Perhaps it is just a one-store thing, but this Braums seems to be making an effort to improve customer service experience.