My wife and I decided to go "early" today (Saturday) to avoid or minimize the customer crush and we got there around 8:30 a.m. (Sunflower's hours are 7 am - 11 pm, 7 days) ... it wasn't quite as packed at 8:30 this morning but it was still pretty full ... I'm liking this place more and more ... but that not what I want to say.
- Sunflower is moving forward new metro locations sooner than planned. After my wife and I left, I looked at the checkout tape and it looked as though two Amy's frozen cheese enchilada dinners which were advertised as being 2 for $5 were charged individually at $4.29 each (and I highly recommend this product, by the way). I went back into the store, spoke with the checkout person, and a young (in his 30s) man came over and I repeated my brief explanation ... as we went to the frozen foods area and I mentioned to him the description in the weekly on-line flyer for this product. Looking at the pricing info described at the appropriate shopping isle location, he said, yes, this had apparently been mismarked and the discount pricing should apply. From some of his comments during our conversation, I surmised (but did not ask) that he was not from Okc but was a manager or assistant manager who had moved here from someplace else. Anyway, we went back to a fast-lane checkout counter that wasn't being used and he cheerfully refunded the difference. He asked, other than this matter, how I liked the store, and I replied, "Very well." And, now, back to the point. I said, to the effect, "It looks like Sunflower has been warmly welcomed in Okc," and he said, "Yes, unbelievably so. That's why we have moved forward with our plan to add an Edmond store right away instead of doing that six months down the line." I replied that I'd noticed that announcement in this week's newspaper stories. So, apparently, Sunflower is as enchanted with Okc as Okc is with Sunflower.
- About the footprint size of the grocery. During the above conversation, I mentioned that I'd gauge the May Ave. store to be the size of a mid-sized grocery. The person agreed. I also said that, given the relatively small footprint, that a large number of items were in the store ... which undoubtedly accounted for the narrow isles. He said, yes, that's the trade-off. He said that Sunflower does not build new buildings but always establishes new stores in existing buildings ... that is a way of saving on overhead costs, he said.
- Union Protestors. On leaving, we drove by the two union demonstrators which were located along May Ave. I decided to stop and speak with them, and we did. I asked if either of them worked for a grocer in the city, and neither did. I then asked, "Why then are you protesting?" The answer was sort of vague but employee unions and "buy local" mantras were mentioned ... and I'm not one who is unsympathetic with either position. I'm not at all against union collective bargaining and I certainly favor the premise of "buying local." I said, "What city grocers are "local?", and the reply was that Homeland and Crest were two. Given some of the comments in this thread, I said, "Are you SURE about Homeland?," and I was told, "Yes." Not being well-versed about that, I didn't inquire further. But, wondering about employee wage matters, I said, "Isn't it true that Homeland (a union shop) pays its workers less than what Sunflower (a non-union shop) is paying theirs?" The answer was, "Yes, but that's just a tactic ... wages will go down later and that's a Sunflower tactic, or something along those lines.
- The Unasked Questions. The questions that I didn't think to ask, but should have, is that, "Why isn't Homeland offering the same quality of produce and other edible products, and at the prices that Sunflower is?" My neighborhood Homeland is at NW 18th & Classen, and I promise you that if that Homeland offered the products and prices that Sunflower does, I'd much rather drive 4-5 blocks from my home and be a happy camper than driving to NW 63rd and May. But it doesn't, and I've now been to Sunflower 4 or 5 (not sure which) times since it opened. Plus, Sunflower does seem to make an effort to buy from state suppliers when the products are "locally" available.
Whether or not Homeland is a "local" company or not, and I know that Crest is, the bottom line is that product quality and price of products are what consumers are looking for, I think. Competition is not a bad thing, I think. Make your own offerings better to match the competitors, I'd have to say. I have a sense that Crest get it, but that Homeland does not.
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