Cox Cable Oklahoma City

[BradR]

Just be glad you're not stuck with Suddenlink. Talk about slow internet speeds

[Bunty]

Just be glad you're not stuck with Suddenlink. Talk about slow internet speeds

ATT DSL can be even slower.

[stick47]

ATT DSL can be even slower.

I'm waiting on the class action suit against them to be settled. Could mean a few hundred bucks to me.

[Bunty]

I'm waiting on the class action suit against them to be settled. Could mean a few hundred bucks to me.

Same here. I believe I was too far away from ATT's facilities to get up to speed to what they said I was supposed to be getting for the level I was paying. So I switched to cable.

[SuddenlinkAshley]

Just be glad you're not stuck with Suddenlink. Talk about slow internet speeds

Hi - my name is Ashley, and I'm with Suddenlink. Are you still experiencing issues with your Suddenlink internet service? If so, I'd be happy to help. Please feel free to contact me directly: ashley-AT-suddenlink-DOT-com. Thank you!

[RadicalModerate]

I will pay two (2) 165 ($) bills in order to have my 12 (or is it 6?) month billing restored to a "regular rate" of about $120 a month. For the bundle. That I selected. As a long-term inmate (oops, buyer). But we did get a new DVR and a deliver with a dude to install it and walk be through the mazes of the new improved remote.

Not a bad deal.
I guess.

It pays to be loyal: To The Free Semi Monopoly.
Well . . . Doesn't it? =)

My sense of goodwill and integrity prevents me from
checking the spelling/etc. above.

[OKCTalker]

I'm hitting the roof after looking at the bill for Cox. We're paying $8.50 per month per HD converter ($102/year), and wondering if they could be purchased elsewhere. The Cox rep said no, and told me that they replace them for free whenever their service requires it. Neither of us could ever recall that happening.

So - where do I buy a Cox-compatible HD converter, and at what price?

[stick47]

Digital Stream Digital-to-Analog Converter with Pass-through : Converters | RadioShack.com

[SoonerDave]

You'll probably need to find one that accepts Cable Card to decrypt the scrambled digital channels. You get to rent a Cable Card from Cox.

[WilliamTell]

I cant believe i missed this thread. I HATE COX, so many rate increases its not even funny. To make a long story short we finally cancelled tv with them about 2 years ago and went to Dish because of the price hikes and ive been threatening to cancel internet next. Within two years my price has almost doubled for the same exact speed as i was getting before. I've called and have raised heck and they have temporarily dropped it down but their pricing model is ridiculous.

5 bucks a month here, 6 bucks a month bump after that, 3 bucks a month a few after that. I hate cox. Complete and total monopoly.

Im so close to paying att to tether my phones and just use my phone as a hot spot. It might be 5 bucks a month more but im almost willing too.

[stick47]

Know what you mean WT. I finally had them drop my speed down to their lowest and then got an Ooma phone & dropped my land line service. Cox's low speed was $39.95 but this year they jacked it to $42.95. I guess having the VOIP house phone makes the Cox bill a little easier to put up with.

[WilliamTell]

I finally had them drop my speed down to their lowest

We are on the slowest speed as well (1 meg - it works for us since we both have smart phones and most online stuff can now be handled by smart phone browser or tablet). But our bill has gone from 17.99 a month to 29.99 a month in just over two years. As i mention each time i call and raise heck they drop it temporarily and then turn around and act like they are doing me the biggest favor. IM GETTING THE SAME SERVICES AS BEFORE AND YOU UPPED MY PRICE, HOW ARE YOU DOING ME A FAVOR!!

Each time the tech will start talking about how they offer the fastest speed in the city, how uverse isnt available in my section of town, and how cox offers superior television programming (remind you that we are strictly talking about internet, but they still bring up tv rates). Each time i explain i dont want faster speeds and i dont want their crappy tv programming that i dropped years ago. All that i want is a snails pace home internet where i can online bill pay and im about to the point where im just going to start doing that at work or turn my phone into a hotspot.

I'm madder than usual about this because I had to deal with them last week over our latest price hike.

[stick47]

1 meg? I didn't know they had that low of a baud rate. I chose the 3 mg and that works with the VOIP Ooma Telo service. Don't think 1 meg will work or I'd go for it. Smart phone is on T Mobiles $30 mo plan 100 minutes, 5 gb of 4G and unlimited texts. (No contract)

[BBatesokc]

Speaking of COX, they just came out today. The livingroom in our new house has never had a cable outlet (weird huh?). So, I called and said I needed one interior wall outlet and one exterior.

Guy came out and promptly said.... "Yeah, I can't do that. The cable would have to be fished and I can't do that. You'll have to call an electrician." Something about they can't run cable inside a wall with insulation. No mention was made of this when I called. So pretty much I spent my afternoon sitting around waiting for nothing. Par for the course with COX.

I knew there was a reason we had cancelled cable. We only signed back up because of a really good 12 month deal. Plan is to cancel at the end of the deal.

[blangtang]

this is from cox, would be interested to see what others get and what we're actually paying for. that being said, i'm not sure exactly which Cox internet level i'm paying for, lol!

Speedtest.net - The Global Broadband Speed Test

[SoonerDave]

Speaking of COX, they just came out today. The livingroom in our new house has never had a cable outlet (weird huh?). So, I called and said I needed one interior wall outlet and one exterior.

Guy came out and promptly said.... "Yeah, I can't do that. The cable would have to be fished and I can't do that. You'll have to call an electrician." Something about they can't run cable inside a wall with insulation. No mention was made of this when I called. So pretty much I spent my afternoon sitting around waiting for nothing. Par for the course with COX.

I knew there was a reason we had cancelled cable. We only signed back up because of a really good 12 month deal. Plan is to cancel at the end of the deal.

I think you got a bum installer, unfortunately. Was it actually a Cox guy or one of their contractors? I know for a fact that they've drilled right through brick veneer to provide interior outlets right through "insulated" exterior walls in the past. I'd call them back and tell them what happened and verify they won't install per his claim. The more likely reality is that he was behind schedule, and fishing a new line was probably going to take more time than he wanted to spend, so he gave you that story to get out of the job.

I'd have been really interested to know what he would have said had you told him "Just drill through the outside wall, you don't have to fish it through the attic."

[SoonerDave]

Know what you mean WT. I finally had them drop my speed down to their lowest and then got an Ooma phone & dropped my land line service. Cox's low speed was $39.95 but this year they jacked it to $42.95. I guess having the VOIP house phone makes the Cox bill a little easier to put up with.

With ya, there, stick. I bought an OBIHAN VOIP telephony box and dropped Cox phone about two months ago, and use Google Voice as the "provider" for nothing. Kicking myself for not having done it a year or two ago. I was shelling out the same $43/month for their landline service, but not anymore. Lost some in the removal of the "bundle discount," but I'm still coming out ahead

[BBatesokc]

I think you got a bum installer, unfortunately. Was it actually a Cox guy or one of their contractors? I know for a fact that they've drilled right through brick veneer to provide interior outlets right through "insulated" exterior walls in the past. I'd call them back and tell them what happened and verify they won't install per his claim. The more likely reality is that he was behind schedule, and fishing a new line was probably going to take more time than he wanted to spend, so he gave you that story to get out of the job.

I'd have been really interested to know what he would have said had you told him "Just drill through the outside wall, you don't have to fish it through the attic."

It was an in-house employee (you can request no contractors when you call to setup a service call). I called COX and they confirmed that they are not allowed to fish down insulated walls and do not even provide their employees with the equipment to do it.

They said the can drill through an insulated wall (usually an exterior wall), but not fish down it. This is actually an interior wall, but it is tightly insulated. Plenty of attic space above - the attic is a walk-in attic that could be converted to living space in the future.

My only option with COX was to either drill a hole through the ceiling and let the cable hang down, or drill through a side exterior wall and run the cable along the baseboards and then up. Neither option is acceptable as I want the cables out of sight and out of mind.

Any suggestions where to get the cheapest fishing extension rods, drop weight and magnet pull? I'm going to do this myself and save me some money. I can then call COX and have them connect it to their box.

[Just the facts]

Any suggestions where to get the cheapest fishing extension rods, drop weight and magnet pull? I'm going to do this myself and save me some money. I can then call COX and have them connect it to their box.

The right tools make everything easier.

50 FT Fish Tape with High Impact Case for Electric or Communication Wire Puller - Amazon.com

However, I tried this in my house only to find out about half way down the wall was a 2X4 going from stud to stud that blocked my access, and with no drill bit long enough to reach it there wasn't much I could do unless I wanted to cut into the drywall.

[BBatesokc]

The right tools make everything easier.

50 FT Fish Tape with High Impact Case for Electric or Communication Wire Puller - Amazon.com

However, I tried this in my house only to find out about half way down the wall was a 2X4 going from stud to stud that blocked my access, and with no drill bit long enough to reach it there wasn't much I could do unless I wanted to cut into the drywall.

I love any excuse to buy more tools!

You're right about the horizontal 2x4. You'd need to make a 'pumpkin cut' just above the 2x4 and then drill at an angle through it and then continue the fish.

I want/need more than just a basic wire puller.

I'm looking for this setup....

[BBatesokc]

UPDATE: Its official, the COX in-house guy was just plane lazy (to put it mildly). That and the COX rule about fishing a line is really bad customer service.

I called Strong 3 AV, 405-808-0870 because they do all the coax wiring at a good friend of mine's and they did all the security cameras for No Boundaries International.

He came out the next day (today) and within 35 minutes was done. Fished the line down the insulated wall and put in a plate next to the electrical outlet and then ran another line to my back porch and put in a plate for my outdoor TV. Plus, he's authorized by COX to open and work on their boxes so he hooked it all up and looked inside and noticed I had an amplifier and got it all up and going so I could cancel my appointment with COX about a low signal (saving me at least $50).

The total bill was $120 and it looks great. COX wanted $100 and the best they were going to do involved having the coax wires exposed around the outside of my house. For $20 more I got the job done, done fast and no exposed coax!

I'm having them come out in two weeks to install an 8-camera security system at what I consider a very good price.

[RadicalModerate]

Cool fishing video.

Cox Service (well over 10 years with the company): Basic Cable, Basic Phone, Basic Internet, DVR.
Most recent bill: Total--$349.72 ($167.43 past due, PAID . . . estimated balance--$182.29)
$182.29 (One Hundred Eighty-Two Dollars and Twenty Nine Cents).
And without that extra charge that gives you more long distance minutes.

For essentially the same package a new subscriber can get for $99 (plus whatever the charge is for a DVR).
This feels sort of like Obamacare funding. I think that instead of searching for a bargain on Vaseline, I'll be changing providers.

[bombermwc]

I told Cox to screw off lately. After two rate increases in 6 months, after years of very few, i'm fed up with them. I've had a bum cable box for years that they wouldn't replace either.

I switched my phone to vonage and saved $25 on phone, kept my number.
Dropped Cable totally and moved to only netflix (had streaming already, but added discs).
So i immediately saved almost $100 by tossing cable.

With cable, i was paying more and more all the time, and never getting anything for it. No DVR, just a plain box....that pixelated a LOT. Never had any new channels. No HD unless i want to pay more.

Screw you Cox. Oh and they did totally screw up my bill at the end, trying to charge me an extra $300 for equipment i never had.

[SoonerDave]

This is slightly an aside, but in the vein of this discussion...after my personal experience with porting my phone to Google Voice, I chunked my Cox phone service and now pocket about $35/month. It was $42/month with taxes/fees, but I lost a multi-service discount that reduced my net cost savings to about $32/month.

I've become convinced that if you have decent Internet service (Cox included), there's no reason to pay anything for landline service. I bought a $35 OBIHAN telephony box, ported my number to Google Voice for $20, and my monthly cost for landline phone service with free US long distance, three-way-calling, call waiting, call rejection, call forwarding -- all more than I had with my $35/mo Cox landline -- is ZERO. I do pay $0.80/month (yes, that's eighty cents) a month for an E911 service.

Point being there's no reason to toss that much extra $$ to Cox (saving there's a technical reason your number can't be ported).

[GaryOKC6]

This is slightly an aside, but in the vein of this discussion...after my personal experience with porting my phone to Google Voice, I chunked my Cox phone service and now pocket about $35/month. It was $42/month with taxes/fees, but I lost a multi-service discount that reduced my net cost savings to about $32/month.

I've become convinced that if you have decent Internet service (Cox included), there's no reason to pay anything for landline service. I bought a $35 OBIHAN telephony box, ported my number to Google Voice for $20, and my monthly cost for landline phone service with free US long distance, three-way-calling, call waiting, call rejection, call forwarding -- all more than I had with my $35/mo Cox landline -- is ZERO. I do pay $0.80/month (yes, that's eighty cents) a month for an E911 service.

Point being there's no reason to toss that much extra $$ to Cox (saving there's a technical reason your number can't be ported).

Is this the phone service that gives you a recording at the beginning of the call? I am just wondering because I run into this often.