Best and worst used car dealers?

[danielf1935]

Some of these post truly amaze me, just imagine for a moment, a car/truck dealer buys or trades for a vehicle, they put money in to said vehicle, then sell said vehicle for a profit, "HOW DARE THEY".

[Thunder]

Daniel, it is okay to make a profit, but it is not okay to skyrocket a price of a car. They're taking dirty advantage of people with damaged or no credit. Altho, they do set an example that all the major dealerships should not be turning down people or force a cosigner, but still, the way they do business is really dirty.

The way they see this is that when a person really need a car and they have a solid job, they will sell the car for more than its value since it would be last resort option for a person to buy from them (people will literally pay what it takes to get a car). I see cars valued around 4k and being sold at 12k. It seem that their base price is 12k regardless of the value.

Their claim of not checking credit report is false and misleading. They do check credit report, thats how they determine the kind of vehicle people can get. They make such claim to attract people that is scared. I checked and they did check mine.

One thing that puzzles me is how dealerships (any other sort of business) or banks give high interest loan to people with ruined credit. To me, that'll only cause hardship, because higher interest result in higher payment, thus the risk of not being able to repay if hardship hits.

[dalelakin]

Thunder why do you have such a sense of entitlement? Are you not the one that screwed up your credit?
Why should a dealership not make as much off of the sale of a vehicle as they can?

Your sense of logic or lack there of really confuses me at times...

[Thunder]

As I had said, dealerships can make a profit, but do you think it is right for them to sell vehicles at 3x its value to those with "not so perfect credit"? They know that these people desperately need wheels to drive, so they use that advantage to make as much money possible. Granted, it is up to the people to make the decision to buy from there or not.

[drumsncode]

I had a great experience with the service department at Reynolds Ford on Memorial. When I buy a car, I try and take those things into account too, because a good service department is worth its weight in spark plugs.

They did a huge scheduled maintenance for me, on time and exactly on-quote. They didn't pull the old trick of some guy walking out and telling me he found 4 more things that needed fixing.

They used some of those addictives that dislodge carbon deposits, and it made the car ping a bit at startup. I was alarmed, I took it back, and they examined it again, acknowleged that it was indeed pinging, explained it to me, and even changed the oil again just to help cure it, though the oil was only a week old. No charge either! You can bet I'll be going back for my next service. They've got my trust.

Reynolds has been around so very long that I have to think they're doing something right.

[BradR]

As I had said, dealerships can make a profit, but do you think it is right for them to sell vehicles at 3x its value to those with "not so perfect credit"? They know that these people desperately need wheels to drive, so they use that advantage to make as much money possible. Granted, it is up to the people to make the decision to buy from there or not.

nobody is forcing you to buy from said dealer. There are hundreds of dealerships in this city both big and small. If you don't like one, move on to the next.

[xknifexfight]

Our last three cars since 1999 came from Eskridge Honda. Two used and one new, the new one in 2004. Before we bought the new one we went to Hudiburg Toyota and Fowler Honda, both were high pressure sales and tried to talk us out of what we wanted, so we went back to Eskridge. It was much more relaxed, but we were pre-approved for financing before we went so that might have had something to do with it.

one of those cars was my first car! a 95 honda civic!

[Thunder]

Just thought I'd pass along this info that I discovered recently.

When buying at Express Credit Auto, choose the biweekly (every 2 weeks) payment method. With that, you can still pay at one time for the entire month. For example, when a month have 2 payments, pay them both together at once. If a month have 3 payments (about 2 months per year), pay all three together at once.

Recently, for January, my payments was dued for 3rd, 17th, and the 31st. I paid all three together at once at the start of the month. This month, I found out that I was awarded $297 credit toward balance and only paid for interest the remaining of Feburary. Next month, I plan to pay for all together at once.

The more you pay dues early and ahead of time, you'll be awarded. I thought that was nice.

I plan to keep this up and when December comes around, whatever credit awards I rack up, I'll use it. If anything remaining, I'll simply pay the small amount, unless I get enough credit that will cover the dues.

Anyone experienced this? It was a first time to learn about it.

[OKCDrummer77]

I was offered a bi-weekly payment option from Steve Bailey. Since I'm paid bi-weekly, it works well for me. The credit union auto-deducts the payment the day after payday, and I don't even have to think about it.

This knocks a month or two off of the life of the loan because everything you pay over the scheduled amount is applied to principal, making the balance shrink faster.

[easternobserver]

Remember though, that car loans are generally offered at simple interest (not compound interest like a mortgage). If making extra payments, better to pay off high interest credit cards or prepay a mortgage before paying on a car note (unless it is at some outrageous interest rate).

[ms7168]

I give a resounding thumbs down to Kars & Kars over on Rockwell just N. of NW 39th.

I give a resounding thumbs up to Spankey's Real Swell Cars on NW 39th and N. Tulsa.
I know three or four people personally who have bought cars from there including myself and we have all been quite happy. I don't think they do any financing. I paid cash and my friends went through our credit union.

I remember in 1986 I bought a new Oldsmobile from Jackie Cooper in Yukon. The car I traded in was 10 years old and had 150,000 miles on it. I assumed they would wholesale it off. Much to my surprise a few weeks later it turned up on the front row of their used car lot with a fresh new paint job and then I saw someone driving it around town a few weeks after that.

[Richard at Remax]

forget car payments. just save up between 5k-10k and you can get a good used car so you won't have to worry about credit checks and loans and interest. then start saving the same amount again, sell your used car, then add those together to get a better used car 36 months later. easy cycle.

[kevinpate]

sound advice, except for the folks who need a car now,a nd don't alreayd have the funds in savings. i suspect that's the bulk of the folks who frequent the payment device lots, buy here, pay here lots, and the we can finance anyone (if they can handle the fees and payments) lots.

Never been in that situation, but in today's mess, lots of people who have never been there, done that may find themselves looking in previoulsy unconsidered directions before times improve.

[OKBound]

It is a bit of a drive, but we bought our 2006 Envoy at Brackeen in Shawnee. The year before we had gone in to look at an Impala, but the timing wasn't right. In fact the salesman recommended we wait until our finances were better. When have you heard of a salesman doing that? So the next year we went in and bought the Envoy. We are hoping to get a second vehicle this August and hope to be able to get it through them.

I don't know about the Edmond location, but we also had a good experience with the Carmax in Plano,TX. We were selling our second car and we actually got more $ than we expected (we were underestimating) and it was a very quick and done deal.

I don't have any worst experiences, but I think the other poster have this covered.

[08hybridok]

For worst, I'd have to go with Joe Cooper in MWC (& Service in Yukon). As newlywed's we walked onto the used lot, said we want a 1yr old F-150 Supercab at this price/payment. The punk kid said you're looking for too much vehicle for that price, here come look at our escorts! Um no, we ran away, went downtown to Fred Jones, had the exact F-150 we wanted and at the price we said.

Since then We've purchased 3 more vehicles from Diffee, great, easy experiences. 1 was mostly e-mail done, just went in to do paper work.

Last purchase sadly had to be out of state as not a single dealer in OK had an Escape Hybrid. Well whoever the NW expressway Ford dealer was last year listed 1 online, called and said you it's here. Show up 20min later, the salesmand looks and looks, hummm, goes inside, comes back out, sorry sold it 3 days ago! But we have this 3yr old one over here instead of a new one... But Bob Tomes near Dallas (can't think of the suburb) was also easy to deal with. Did it all by e-mail phone, drove our trade in (after a carmax apprisal) and got $1k more for it

[Thunder]

Express Credit Auto

Last month payments and this month....remaining balance remains the same.

Here I am continue to pay on time and it never go down!

So whoever is considering buying there, be warned. They broke contract agreement when my brother kept paying on it for 3 years (agreement is 2 years).

I'm emailing the bosses of the company.

[Thunder]

Mom and brother interrupted my sleep to bring me this news. They went down there, because mom knew I wasn't going to do anything about it. Well, I did email the President and Finance Director.

The system got all mixed up is why the balance kept remaining the same month after month, rarely going down. The reason it got mixed up was because the system was not recognizing early payments (suppose to be biweekly, but I'm paying 2 or 3 payments all together at once to avoid excess interest). So when the payment due dates passed on by, there was nothing posted, so interest increased and counted me as late.

They will get it sorted by Monday. I'm curious what the end result will be for the trouble caused on me.

[Prunepicker]

Due to previous encounters, I think Bob Howard is the worst.

I've never been to that place without leaving and thinking, "they're lying to
me!.

[CuatrodeMayo]

Due to previous encounters, I think Bob Howard is the worst.

I've never been to that place without leaving and thinking, "they're lying to
me!.

x2

[kevinpate]

> I've never been to that place without leaving and thinking, "they're
> lying to me!.

Hope that means you went once, twice max.
Last time I bought from a dealer was about 13 years back. Picked up one since then from an unconventional source, and still have both. If I were to venture onto a dealer lot, it would probably be a Bob Moore lot.

[Prunepicker]

Hope that means you went once, twice max [sic]bob howard.

Twice
Once, I was going to buy a car at bh. They were very high pressure. They
lied when it came to signing the papers. They included the "loan protection
insurance" that I told them, from the beginning, I didn't want. I tore up the
papers and left. They were furious and the loan officer started hollering.

Last, daughter was looking for a vehicle and told me to meet her there. I
tried to talk her out of going. After spending almost 2 hours talking to a
salesman and getting the trade in value of her car (the lowest of all) she
finally realized that bh was a rip off. We left.

[jstanthrnme]

After having my "new" truck for about 2 months now, I think its safe for me to give a positive review for Hudiburg Nissan. Its only positive because I got the truck I wanted, at the price I wanted. The sale itself wasn't as exciting as I had hoped. I kind of felt like I had my way with the salesman. I purposely drew out the sale process.. but then at the point of sale, I so much wanted to get it over with, I tried to finance through them..They inflated the cost of the truck and the trade-in which really got my payments to where they wanted them after I took advantage in the haggling. Fortunately, a small-town bank was able to really help me out and give me a really good loan. Tommorow, I will find out about the service, as they promised an oil change, and a touch up paint job on the tailgate, plus I'm gonna point out a bad seal on the windshield that I hope they fix.

I'm not going to go out of my way to suggest getting a car here, but I will say that my issues with them have been minimal.

[plaidpixel]

Here's another vote for Carmax. I actually have had a ton of trouble with the car I bought there, but I knew when I bought the car that it was fairly unreliable model in general so I got their extended warranty. NOT KIDDING my $1,100 extended warranty has covered over $9k in repairs and they haven't blinked an eye.

It was also very easy to buy, and I got a good deal on the car as well as financing. I really wouldn't want to buy anywhere else after the fair and up front way they have treated me.

That said, I wouldn't trade a car in with them. A lot of the cars they buy as trade ins go straight to auction rather than on their lot, so they pay below-auction prices in most cases (so they can make a profit). They offered me $1,000 on a car that I sold LITERALLY the next day with an ad in the paper for $4,000.

[Prunepicker]

Wife likes Honda Central -formerly Steve Bailey. We've bought many Accords
from them and they've always provided great service. There's even a woman
service manager.

[RippedOffByEdmondHyundai]

Edmond Hyundai ripped off my wife and I for thousands. Leaving us forced to return the car we purchased from them and took home on spot delivery after being told we were financed for a low interest rate and after FOUR WEEKS, got the scam call from the finance department telling us everything changed.

We were told that if we could come up with someone to verify our credit for the first six months of the car loan like a relative, that we would satisfy Tinker Federal Credit Union requirements for accepting our loan.

After being told personally by the finance manager on four seperate personal conversations that this was not going to be a co-borrower or co-owner situation... I asked my father to help out since he would not be held financially obligated to a new car as someone on the lien, title or actual loan itself.

My father, wife and I again visited the credit manager on Feb 27th because the credit manager needed my father to sign a few documents because as part of Oklahoma State Truth in Lending laws, he needed to sign that he was aware of what I was purchasing.

I again...reiterated to the finance manager that if my father was being comitted to being a co-borrower, co-signer or co-owner for the new car, I would take my car that I traded in back and leave the new car at the dealership, no problem at all.

My dad, myself and wife were again told, no don't worry...your father won't be obligated to anything other than as someone who will vouch for my wife and I for the first six months of the loan. This was supposed to be a "special program with Tinker Federal Credit Union.

We left the dealership and on March 6th, my 77 year old retired, fixed income father received via mail from Hyundai the car title in HIS SOLE NAME, the LIEN in HIS SOLE NAME and all the bank financing arrangements IN HIS SOLE NAME. Edmond Hyundai swapped the paperwork and fraudulantly changed the purchaser of the auto from my wife and I to my father.

All of us immediately went to Edmond Hyundai and were told that the only option was to have my dad sign the title as the owner of the vehicle and register the vehicle...then sell the vehicle to my wife and I after we get direct financing through "another special person" now at Communications Federal Credit Union.

I said no way, we will leave the car at the dealer, the dealer will buy the car back and get my father off everything since he is a retired senior citizen who has no means to purchase a new car.

I was told that my wife and I needed to pay the dealer $1100.00 in negative equity in the car we traded in, in addition to lose our down payment on the new car. Since this was the only immediate option to allievate the financial burden on my father, we did this in protest.

We now are out thousands of dollars, we lost our trade-in because the dealer claims it was sold... and my father got frauded by these crooks!

We need to share this with as many people as we can to help stop these thieves from ripping others off in their illegal, unethical and deceptive scam practices.