Old School Bagel Cafe

[mattjank]

A sign in front this morning said they would be open next Monday

[jbkrems]

Looks like one of these is coming to Edmond @ 33rd and Broadway, as well. Anyone know anything about that ?

[Ettie]

There's already one in Edmond, went once and it was packed. Wouldn't be surprised to see another location.

[jbkrems]

Where is the current location in Edmond ? The one where I saw a sign is 33rd and Broadway, next to Zen Asian Fusion Cuisine.

[Ettie]

Where is the current location in Edmond ? The one where I saw a sign is 33rd and Broadway, next to Zen Asian Fusion Cuisine.

775 West Covell Road, Edmond, OK 73003-2300

[Thunder]

There is no need for a second location in Edmond. Favoring a city is not advisable. If they are to open the next location, then get with Del City to secure a location in the new shopping center. Don't ask me how long its suppose to be finished. MWC done theirs on 29th hella fast. But MWC don't need to have everything.

[rjstone208]

Had a bagel there this morning. Great. Beats anything else in town. But two suggestions. Turn down the music. I was first in line this morning and could barely hear the girl at the counter. I'm sorta old but not too deaf yet. Second, my toasted bagel wasn't very toasted. Kinda warm. I did notice that others following me had theirs actually toasted so maybe the toaster wasn't warmed up yet or something. Would have sent it back for more but didn't really have time. Still good though.

[venture]

Agree on the music part. I don't know why some places think they are being edgy or hip by blaring music that does nothing but make me not to want to go there every again (certain clothing stores are big with this).

[mattjank]

Went this am to check it out. I know it is their first week of being open so I will go back to check them out. Live in Norman, work in OKC, so was getting it to go. They were out a great variety of bagels, but had one variety that sounded great, so when I ordered they had the bagel I wanted in the basket, but 5 minutes later when my sandwich was being made, they were out so I ordered a different bagel (an "everygrain") from the limited selection left. Once I pulled out my sandwich, I realized that they must have not heard me since the bagel was an "everything". Not quite what I like with the onion and garlic so early in the morning with coffee, but it was a very good bagel.

I know it is the first week, so I will be back to try it again. Definitely not a quick stop for breakfast to go on the way to the office, so I'll wait for a weekend to take the family when I can wait 10+ minutes for food prep.

[rjstone208]

Went again bright & early. Supposed to open at 6:00 a.m. Says so right on their door. I arrived around 6:10 and waited around a couple of minutes. Three people came out and looked at me and went back to whatever they were doing. No hint that they were going to open soon. So I left. Doubt if I go back anytime soon or ever. Given my experience on an earlier visit and today they are sorely lacking in customer service values and even basic business practices. Might have good product but if they don't stick to stated hours and give minimal service then might as well close up. I rate this place a big FAIL.

[venture]

Eww. Not good. The owners haven't been on the site here for a couple weeks it looks like. Hopefully they check in and realize the feedback that is being given - if they are even worried about it.

[Thunder]

Went again bright & early. Supposed to open at 6:00 a.m. Says so right on their door. I arrived around 6:10 and waited around a couple of minutes. Three people came out and looked at me and went back to whatever they were doing. No hint that they were going to open soon. So I left. Doubt if I go back anytime soon or ever. Given my experience on an earlier visit and today they are sorely lacking in customer service values and even basic business practices. Might have good product but if they don't stick to stated hours and give minimal service then might as well close up. I rate this place a big FAIL.

You need to copy this and paste in a Private Message to OSBNorman (http://www.okctalk.com/member.php?u=10618). Now you need to determine if he was there (and if one of the people that noticed you were waiting outside) or not.

[OSBNorman]

Went this am to check it out. I know it is their first week of being open so I will go back to check them out. Live in Norman, work in OKC, so was getting it to go. They were out a great variety of bagels, but had one variety that sounded great, so when I ordered they had the bagel I wanted in the basket, but 5 minutes later when my sandwich was being made, they were out so I ordered a different bagel (an "everygrain") from the limited selection left. Once I pulled out my sandwich, I realized that they must have not heard me since the bagel was an "everything". Not quite what I like with the onion and garlic so early in the morning with coffee, but it was a very good bagel.

Hi Matt.. We do tend to run out of bagels on some days as we don't have enough data to tell when the "Dozen Days" are and the quantity of business. We try to rebake during the afternoon but can't always keep every bagel stocked up. As far as the bagel choice.. An Everygrain is an "Everything" type bagel.. it has the everything seeds on a multigrain bagel.. where as the normal Everything is just a plain bagel with everything seeds. Sorry for the confusion!

Went again bright & early. Supposed to open at 6:00 a.m. Says so right on their door. I arrived around 6:10 and waited around a couple of minutes. Three people came out and looked at me and went back to whatever they were doing. No hint that they were going to open soon. So I left. Doubt if I go back anytime soon or ever. Given my experience on an earlier visit and today they are sorely lacking in customer service values and even basic business practices. Might have good product but if they don't stick to stated hours and give minimal service then might as well close up. I rate this place a big FAIL.

Could you give me some more information on this as in what the date was, etc. Jason and I have been at the store from 3:30 am until 10pm since the day we opened. I have alarms set on my phone to remind me to tell the guys and gals that work up front to open the doors..

Could you maybe have tried the middle door where the space is not leased thinking it was ours? I would really like to get to the bottom of this. Please feel free to PM me or call me at the store, 928-5522 Ask for Cory



As for the ticket times. We are brand new. Which everyone knows brings EVERYONE out to check it out. While I am not happy with the waits during the peak lunch hours it is getting better. With this being our first store in the area there was no where to train the makers in a live setting. Some of them had never even sliced a bagel on day 1. They are learning the ropes and I can see a huge improvement from opening day until now. I do apologize again and hope to see everyone soon!


-Cory

[rjstone208]

It was Thursday morning. Second time I came there so no mix up on doors. Understand that it's new and still a learning curve for everyone. What bothered me was that instead of opening the door and saying they would be ready in a couple or five minutes and offered a place to sit while waiting, they looked and left. All that being said . . . a definition of crazy is doing the same thing over and over again and expecting different results. So I suppose I'm not crazy. Went back this morning ('cause I really love bagels) and had different results. Got there about 6:20, lot's of customers sitting and carrying out, bagel was toasted like I enjoy, coffee was good, music wasn't overwhelming, people smiling and friendly. Life was good. Then I had to go to work. Then I was crazy again.

[OSBNorman]

It was Thursday morning. Second time I came there so no mix up on doors. Understand that it's new and still a learning curve for everyone. What bothered me was that instead of opening the door and saying they would be ready in a couple or five minutes and offered a place to sit while waiting, they looked and left. All that being said . . . a definition of crazy is doing the same thing over and over again and expecting different results. So I suppose I'm not crazy. Went back this morning ('cause I really love bagels) and had different results. Got there about 6:20, lot's of customers sitting and carrying out, bagel was toasted like I enjoy, coffee was good, music wasn't overwhelming, people smiling and friendly. Life was good. Then I had to go to work. Then I was crazy again.

Glad it got better and thanks for giving us another chance! And I hear ya about work.. I get about 3 hours of sleep a night.. and 2 of them are standing at the bagel oven!!!

We will work on the music.. will have to get into the habit of leaving it lower in the morning when the restaurant isn't full and turning it up a little when the crowd rolls in!

Thank you all for the feedback... it will only make us better!

[Ettie]

Went opening weekend. Super crowded, place was jumping. Order was taken quickly, served up quickly. No trouble finding a seat. Price was great, place was clean.

Only trouble I had was have something sour cream & onion flavored mixed into my cream cheese on my french toast bagel. Just a little corner of it, but went I sunk the chompers into that...what a wake up call!

Will go back. Glad to not be driving to another town for bagels anymore.