Originally Posted by
Urbanized
Sorry to disagree with you Jim, but the shenanigans like the tire slashers, "losing" the keys to your trade-in and the "guard" in the "guard shack" actually being a last-chance sales manager actually happened when Lynn Hickey owned the dealership. Lots of people had wonderful experiences there, but those were usually people who specifically to buy a Dodge and who found the one they wanted there. If you were just kicking tires, or looking for "a car" but not specifically a Dodge, you could expect some high pressure tactics before you were "allowed" to leave.
Now, whether the buyers who left happy ALSO got good deals is up for debate. It's a truism in that business that often those who got the best deals are the least happy, and those who are the most happy unwittingly also got a solid screwing.
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