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Originally Posted by
catch22
I don't work for Spirit, but when I worked in OKC we had a mystery bag disappear on the direct OKC-SFO flight. The customer was not connecting in SFO. It was scanned as loaded in OKC...but never arrived in SFO.
So, not defending Spirit, but weird things happen at the airport that you would never think of.
Well, in this case, two of the five of us who were traveling together lost bags, as did two other passengers on the same flight (not sure if they ever got theirs). My friend traveling with me had to go through the same routine of paperwork. We are starting to wonder if the bags weren't just stolen off of the belt in Las Vegas, especially considering our flight got in at midnight.
The larger issue is that Spirit doesn't have an automated bag check system. They still work off an old "sticker" manifest system, which is done by hand, so bar codes are not scanned. Spirit's idea of trying to retrieve the bag is to email other baggage departments within Spirit's network to see if a bag has shown up.
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