Braum's

[ljbab728]

Well said, if your that unhappy here, find your nearest one-way truck rental store and hit the high road.

I think that has been suggested before to TheTravelers but he/she is still around complaining about all things Oklahoma.

[rcjunkie]

I think that has been suggested before to TheTravelers but he/she is still around complaining about all things Oklahoma.

I understand, one that bitches because they can, and has nothing better to do.

[bandnerd]

You're absolutely right bandnerd. I also can't remember the last time when a local restaurant was out of anything I wanted to order. I'm sure it happens but they must reserve that experience exclusively for TheTravellers.

Dangit, it actually did happen to me yesterday! But, it's not like it was the end of the world. Nova didn't have any good fresh mint for mojitos. The bartender hooked my friends and me up with some lovely alternative drinks (because she's awesome like that) and we were all very, very happy. Sometimes not getting exactly what you want can be a good thing.

[soonerguru]

I got screwed on an order at the Braums near 23rd and Meridian. I called to explain I was shorted. The manager said he couldn't help me without a receipt, which I had declined. I told hi
I paid with a debit card minutes before but he said there was nothing he could do to help. It is a terrible chain with disgusting food and bad customer service. The stores are dirty. The owners are cheap. Never again.

[rcjunkie]

I got screwed on an order at the Braums near 23rd and Meridian. I called to explain I was shorted. The manager said he couldn't help me without a receipt, which I had declined. I told hi
I paid with a debit card minutes before but he said there was nothing he could do to help. It is a terrible chain with disgusting food and bad customer service. The stores are dirty. The owners are cheap. Never again.

That's why you should always check your to go bag before leaving the store. If you had received your order as placed, would you still have complained abou lousy food, poor service, dirty store and cheap owner, I doubt it.

[Larry OKC]

I rarely take the Drive Thru anymore and go inside to place a To Go order, then as RC mentioned, ALWAYS check the order before leaving. As soon as you don't thats when it will be screwed up. After working for many years in the fast food industry, it was often the attitude of employees not to be concerned about getting drive thru orders correct (chances are they aren't going to be coming back to get it fixed) and unless it is really screwed up, most wont take the time to call and try to get it fixed. It just rarely happens. Yet much more likely to be brought back if the order is inside. They take the time to make sure they get it right because they don't want to deal with an unhappy camper in their face.

[TheTravellers]

NW 164th/Penn Braum's was out of all 1/2 gallons of milk except 1% (we buy 2%) last night. Really? Braum's out of milk?

[Larry OKC]

Out of a particular size? Yeah, I don't find that unusual. Now if they were out of ALL milk, in ALL sizes or even ALL 2% etc, then you might have a valid complaint (unless there was an unexpected run due to a forecasted ice storm or the like). They don't want to order too much and then have it go out of date, but you don't want to run out either. it is a balancing act for sure. Sometimes they don't get it right. Npw if it happens frequently on a particular item, mention it to the manager, or call/write corporate etc etc.

I take it that they DID have 2% milk but just not in the 1/2 gallon size? Did they have smaller sizes? I have asked and gotten it that way at the same price since they ran out of what I wanted. Sometimes they will say no, but can depend who you talk to, if they are busy etc.

[MikeLucky]

NW 164th/Penn Braum's was out of all 1/2 gallons of milk except 1% (we buy 2%) last night. Really? Braum's out of milk?

You sure are a bundle of fun.... Get 1% for pete's sake... you make it sound like that's the end of the world.

No wonder you think everything sucks... The problems you describe in this thread almost NEVER happen to me anywhere in the metro. Did you ever stop to consider that the problem could be you?

[SoonerQueen]

Have you all tried the new peach sherbet? It is really good. I am almost addicted to it.

[PennyQuilts]

Have you all tried the new peach sherbet? It is really good. I am almost addicted to it.

I am not a peach fan but that sounds good.

[BigBadBen]

I love Braums. Their Milk can't be beat, and their Ice Cream is Awesome.
The burgers, I have found, vary from store to store. I've been in many Braums around the state, and I have to say that the most consistent I have been in, is the Chickasha store. I've never had a bad burger there. Some in the OKC area are very hit & miss.

That being said about the burgers, and back to the original topic....
The Miami Burger just doesn't sound good. I will stick to the Bacon Cheeseburger!

I have to agree with some of the folks on here. The biggest turn off for me at Braums, is the cleanliness. Some stores are just nasty. It's an easy fix, and should be addressed.

[BigBadBen]

Couldn't they be clever enough to name them Oklahoma Burger? :-/

Since there is two, Oklahoma City Burger and Tulsa Burger.

Maybe?

http://maps.google.com/maps?hl=en&su...ed=0CC0Q8gEwAA

[Dustin]

Have you all tried the new peach sherbet? It is really good. I am almost addicted to it.

I am addicted to their Butterfinger Icecream! MMMMMMMM!!

[Thunder]

I am addicted to their Butterfinger Icecream! MMMMMMMM!!

I miss the butterfinger shake at Hardee's. :-(

[kevinpate]

Braum's had a blueberry thang going a while back. Very tasty, but my taste buds went back into o/drive for strawberry again so I've no clue if b/berry still exists or not.

[bluedogok]

Braum's had a blueberry thang going a while back. Very tasty, but my taste buds went back into o/drive for strawberry again so I've no clue if b/berry still exists or not.

They had a Blueberry Waffle Cone ice cream off and on for many years, sometimes it has shown up only in hand packed form. I still miss the Cinnamon Crumb Cake ice cream they had years ago around the holidays.

[Larry OKC]

Cinnamon Crumb Cake sounds good, not sure how I missed out on that one :-(

[jdcf]

Just thought I would mention that the new health care law requires chains to have and post nutrion information. the exact date that will be required on hasn't been set yet but is expected to be announced this year. Everyone will have to comply in the near future.

Can someone please provide details of this legislation? I only seem to find very general information and am not sure whom to contact.

Braums customer service told me via email today that there are no specific and accurate guidelines regarding how nutritional information is provided, calculated, etc and that many chains who voluntarily provide this info are facing legal challenges. The respondent added that Braums does not have resources of these larger chains and does not want to expose the company to potential consequences of something so unregulated. The respondent concluded by saying that when these guidelines and regulations are available, Bruams will then provide them for their menu items.

[soonerliberal]

Can someone please provide details of this legislation? I only seem to find very general information and am not sure whom to contact.

The legislation allows for the FDA to require restaurants to post the calorie counts on menus.
http://articles.cnn.com/2010-03-23/h...e?_s=PM:HEALTH

It appears that the commenting period is over and it should be implemented next year:
http://www.commercialappeal.com/news.../23/countdown/
http://thefranchisehound.com/2011/06...-requirements/

[Barry Luxton]

"Visit the living Internet museum that is Braums.com…" - The Lost Ogle

Oh, there won't be any nutritional info, but hey, at least you can use the handy links to download IE 3.0, and do fun things like print your own Braum's coloring book, or send a Braum's E-postcard to someone you love!

[Jon27]

"Visit the living Internet museum that is Braums.com…" - The Lost Ogle

Oh, there won't be any nutritional info, but hey, at least you can use the handy links to download IE 3.0, and do fun things like print your own Braum's coloring book, or send a Braum's E-postcard to someone you love!

This is hilarious!

[Thunder]

Mom and I went to one on Sunnylane and I-40 for a very simple order. What I wrote on a notepad...

Double Dip B-Day Cake Waffle
-------------------------------
Single Dip Choc Cone

The guy was standing there having no clue what it all meant..... Then they brought out both being single dip and waffle. I told them immediately...DOUBLE DIP! And mom wasn't happy about getting a waffle, so they had to exchange it.

[ljbab728]

Mom and I went to one on Sunnylane and I-40 for a very simple order. What I wrote on a notepad...

Double Dip B-Day Cake Waffle
-------------------------------
Single Dip Choc Cone

The guy was standing there having no clue what it all meant..... Then they brought out both being single dip and waffle. I told them immediately...DOUBLE DIP! And mom wasn't happy about getting a waffle, so they had to exchange it.

As long as they corrected the order, I see no major problem with that.

[Steve]

As someone who thinks this thread has been way too harsh on "Braums Manager," I'll admit that at this point I can't help but picture the man or woman seeing these latest bits (lost ogle, etc) and shedding a tear of shame, contemplating a career change. The investment in upgrading their stores, etc., certainly isn't matching their investment in social media, marketing and advertising. One must wonder if they're just begging for a competitor like Dairy Queen to come in and kick their butt.