I was there the other day, and I'm sorry to say that I had a similar experience---although the food was decent enough! The last couple of times I was there, in fact, a sullen-looking teenager (no doubt one of the two you dealt with) was the sole kitchen staff member---barely speaking (and mumbling at that), didn't look you in the eye, looked like he hated being there. This is a stark contrast to Perri herself, who honestly injected a bit of personality into the place and made it fun to be there. In fact, I hope she's all right and isn't absent due to a bad circumstance.
Your experience, however, sounds horrible with the additional poor food preparation. Those pizzas aren't cheap!
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