Cox Communications Internet only renewal question

[Bobby821]

So I just got off the phone with Cox Communications, I am in Oklahoma and I am on the 150mbs plan which they no longer offer. I have this plan for 59.99 per month and they quoted me the 100mbs plan for the same price of 59.99 per month with a 2 yr price lock on it they also quoted me the 300mbs plan for 69.99 per month for 2 yr price lock. Would you stay at the 59.99 price and loose 50mb or would you go with the 300mb plan for 10.00 more for 2 yrs locked at that price?

[Roger S]

Neither... I terminated my COX account yesterday and I'm now tethering my laptop and my TV through my iPhone.... Made no sense to be paying for internet twice. Especially when COX service was poor in my area to begin with.

[Bobby821]

Neither... I terminated my COX account yesterday and I'm now tethering my laptop and my TV through my iPhone.... Made no sense to be paying for internet twice. Especially when COX service was poor in my area to begin with.

That wont work as work from home over a VPN and need a pretty robust connection for doing uploads to our server at work and downloads from the server.

[emtefury]

My situation. I would go with the $59.99 price lock. Thanks for posting this. I am paying 79.99 for less mb, so I need to make a phone call to find out why.

[Martin]

i'd consider myself a pretty heavy internet user and 50mbps has been plenty for me... i'd go with the $60 option.

[FighttheGoodFight]

Do whatever gets a price lock. Otherwise they will jack it up like crazy. I think the 100 plan is good enough for most people.

[Rivalyn]

Just depends on what you do. If you have three devices all streaming TV/movies/youtube throughout the house I'd definitely go with the 300 mbps. Otherwise if you're a standard user and don't do crazy things like stream HD movies, 100 mbps should be perfectly fine.

[Mr. Blue Sky]

Just depends on what you do. If you have three devices all streaming TV/movies/youtube throughout the house I'd definitely go with the 300 mbps. Otherwise if you're a standard user and don't do crazy things like stream HD movies, 100 mbps should be perfectly fine.

150mps is plenty to stream many devices at once. We do at that speed and browse the internet on other devices all the time. For example

"For HD-quality playback, Netflix recommends 5 megabits per second, and for Ultra HD (4K) quality, it recommends 25 megabits per second. Note that these are the minimums for one stream."

Just extrapolate from there and you'll see 150mbps is plenty.

[pw405]

I have ATT's gigabit. I upgraded from Cox's 150 mbps... I do plenty of online gaming and streaming. Truth be told, the extra 850mbps didn't really make any measurable difference in anything. Except for when I go to Speedtest, I get a higher number.

[stile99]

So I just got off the phone with Cox Communications, I am in Oklahoma and I am on the 150mbs plan which they no longer offer. I have this plan for 59.99 per month and they quoted me the 100mbs plan for the same price of 59.99 per month with a 2 yr price lock on it they also quoted me the 300mbs plan for 69.99 per month for 2 yr price lock. Would you stay at the 59.99 price and loose 50mb or would you go with the 300mb plan for 10.00 more for 2 yrs locked at that price?

They sure didn't offer this to me a couple months back. They wanted to go from 59.99 for the 150 to 84.99. Told me if I didn't like it I had two choices, accept it and whine about it or accept it and STFU. If they had offered the $59.99, even for 100, I would have been fine, I never upgraded my modem to go above that anyway.

Soooooooo hoping OEC builds out the fiber in Mustang.

[RustytheBailiff]

Dropped Cox completely and now am on AT&T Fiber at $40 per month I think on the 50mbps plan - see no difference in what I had with Cox, except bill is about half as much as it was -- now have HULU, Prime, and NetFlix paying about $100 month total including AT&T-- used to have Cox second-tier cable and internet and paid $189 per month

[stile99]

Dropped Cox completely and now am on AT&T Fiber at $40 per month I think on the 50mbps plan - see no difference in what I had with Cox, except bill is about half as much as it was -- now have HULU, Prime, and NetFlix paying about $100 month total including AT&T-- used to have Cox second-tier cable and internet and paid $189 per month

At $40/month for 50Mbps, there is nothing I am more sure of than that is not fiber. It's AT&T U-Verse, although I am equally sure AT&T told you it was fiber.

[loveOKC]

At $40/month for 50Mbps, there is nothing I am more sure of than that is not fiber. It's AT&T U-Verse, although I am equally sure AT&T told you it was fiber.

It is Fiber, AT&T has many different speed tiers over their Fiber network



https://www.att.net/speedtiers

[SoonerDave]

One of the battery-not-included kind of notices you have to consider when making this kind of change isn't just how *you* use the connection, but what's the typical number of *simultaneous* streams you may have to support. If you've got just one or two people each streaming a 4K movie, that's two ~25mbps streams or ~50 mbps *sustained* total, but if you have a house with a couple of kids and they're playing a game that relies on streaming, that number can sneak up on you very readily. Lastly, as the number of point-to-point appliances increases, so does their relatively incremental capacity use as well, eg thermostats that pull down weather reports, refrigerators that take pictures of shelves, Google Home and Alexa devices. Also, to achieve the highest data rates available through most cable ISP's requires you have DOCSIS 3.0 or 3.1 modem that supports what they call multi-channel bonding. If you upgrade the back-end speed but don't have the hardware to support it on your side, you're throwing money away. And I always suggest that people buy their own modems rather than rent them from Cox or whomever.

A factor that will make streaming speeds or capacities somewhat less of an issue in the months to come is the encoding mechanism used for video, particularly to support 4K streams. A new standard is making the rounds that will allow streaming capacities presently just not possible with current encoding formats. This will affect not merely cable outlets, but over-the-air stations as well - the trick is that the new standard will almost certainly rely on hardware decoding, meaning your playback devices must have the actual decoding hardware built in - a software-only option probably won't be satisfactory because it will just be too slow. That means new hardware for everyone is likely on tap over the next few years as streaming sources adopt the new standard.

The other part of that is your in-house WiFi. You can have a four-million megazip Internet connection, but if your WiFi constrains it to, say, 5mbps, the extra capacity is extraneous. And one of the most infuriating Cox ads is the one for their "blanket" or "panoramic" wifi - that's some really annoying Cox advertising nonsense for wifi with repeaters....

[d-usa]

We are building a new house, and while I didn’t spring for paying builder markups for network cable I did install conduit in every room to make it easy enough for me to run my own Cat6 wiring after we move in.

[SoonerDave]

We are building a new house, and while I didn’t spring for paying builder markups for network cable I did install conduit in every room to make it easy enough for me to run my own Cat6 wiring after we move in.

If you don't mind doing that after the fact, power to ya, but man, if those walls are exposed now, I'd darned sure evaluate the hassle factor of putting it in after the fact, even with conduit. Just my $0.02. Crawling around in my attic isn't a fun proposition, and I've already put one foot through the floor in so doing....

[Richard at Remax]

I am paying $94/month for 300 MBPS with Cox. It's this high because all my other stuff is with ATT. Saw they had a promo for 12 months for $69.99/month. I queued up the live chat online and the said it was only as an introductory offer for new users, which wasn't stated anywhere in the terms and conditions. Looks like I might be heading to the cox store after work.

[Jhawk1021]

Moving to OKC in a week and haven't done much research on internet providers in the area yet. Are Cox and AT&T the main/best providers in the area? I'll be in the Linwood neighborhood and was looking for the best bang for my buck for internet in terms of speed.

[djohn]

So I just got off the phone with Cox Communications, I am in Oklahoma and I am on the 150mbs plan which they no longer offer. I have this plan for 59.99 per month and they quoted me the 100mbs plan for the same price of 59.99 per month with a 2 yr price lock on it they also quoted me the 300mbs plan for 69.99 per month for 2 yr price lock. Would you stay at the 59.99 price and loose 50mb or would you go with the 300mb plan for 10.00 more for 2 yrs locked at that price?

Does 2yr price lock mean a 2yr contract? Where you cannot leave without penalty?

[Thomas Vu]

Moving to OKC in a week and haven't done much research on internet providers in the area yet. Are Cox and AT&T the main/best providers in the area? I'll be in the Linwood neighborhood and was looking for the best bang for my buck for internet in terms of speed.

May not be best bang for buck, as much as duopoly for buck. I currently have AT&T, and I pay 90 for 1 gbps up/down. I've seen it for 80 t hough. I got it when it just came out.

[stile99]

Moving to OKC in a week and haven't done much research on internet providers in the area yet. Are Cox and AT&T the main/best providers in the area? I'll be in the Linwood neighborhood and was looking for the best bang for my buck for internet in terms of speed.

Best? More accurate to say only. There are some fringe offerings, none really acceptable.

[Bobby821]

Well I resigned with Cox Communications again for another 2 yrs of internet only for 59.99. I have gotten it at this price for 4 yrs already. Only thing is I had to drop down to the Preferred 100mbps speed to get it at that price as they no longer offer the Premier speed of 150mbps so yeah i am paying the same for less speed but when I did a speed test on the new speed I was getting around 130 down load speed so I don't think I will notice any difference. I could have gotten the next speed up which was 300mbps for 69.99 per month but I couldnt justify spending an extra 10.00 a month for speed I really do not need and this keeps my budget for internet the same. Hopefully in 2 yrs there will be more internet provider competition out there and I can get a better deal from COX or go elsewhere.

[Richard at Remax]

Well I resigned with Cox Communications again for another 2 yrs of internet only for 59.99. I have gotten it at this price for 4 yrs already. Only thing is I had to drop down to the Preferred 100mbps speed to get it at that price as they no longer offer the Premier speed of 150mbps so yeah i am paying the same for less speed but when I did a speed test on the new speed I was getting around 130 down load speed so I don't think I will notice any difference. I could have gotten the next speed up which was 300mbps for 69.99 per month but I couldnt justify spending an extra 10.00 a month for speed I really do not need and this keeps my budget for internet the same. Hopefully in 2 yrs there will be more internet provider competition out there and I can get a better deal from COX or go elsewhere.

Did you go in store or call? I tried to renegotiate my 300mbps down from $95/month I am paying to the $69/mo and they said it was only for new customers.

[Bobby821]

Did you go in store or call? I tried to renegotiate my 300mbps down from $95/month I am paying to the $69/mo and they said it was only for new customers.

I dealt with the retention dept made 3 separate calls about this 2 on 1 day and 1 yesterday different rep each time. I had no issues and it was relatively painless. I asked each retention rep several tims if the 59.99 price was for 2 yrs and they said yes. The only offers they could make for me were the preferred 100 plan or the Ultimate 300mbps plan as they no longer sell the Premier plan. I logged into my account online 15 minutes later and say I was now on the new plan of Preferred 100

[Richard at Remax]

Update. Went to cox store and talked to a live sales associate. Gave me new promo deal for 12 months for Cox Ultimate 300 for $74.99/month like it was no big deal. I am going to the store for all my "threatening to leave" situations from now on.