Convergys - good / bad

[MadMonk]

Does anyone have any experience working with Convergys? Any good or bad experiences there? How flexible are the schedules?

My wife currently stays at home with our kids, but our youngest is going to start all-day kindergarten next year. So, my wife is thinking about getting a part-time job to help pay the bills. She is looking at Convergys' "Home Agent" position. She has an appointment with them next week, but I thought I'd try to track down some additional information prior to. She's degreed in MIS with a minor in Accounting, but she's not looking for a technical position (at least not right now). She wants something flexible enough so that she can still drop off and pick up the kids from school and attend their occasional class functions.

Any info would be appreciated.

Thanks.