These multistory stores are local to Wrigleyville. I don't think that's the Home Depot I remembered closer to downtown and it does have direct access at ground level. Looks like there might be some back parking but other than that, it's curbside. Most shoppers would be taking mass trans or walking and having larger orders delivered. The only time I visited a hardware store when they lived downtown we walked to an Ace Hardware and had some paint mixed and walked back to their condo. Were they doing a remodel, they would have had a delivery brought up the freight elevator. Same thing they do when they have bought furniture at Ikea in the burbs.