Quote Originally Posted by Urban Pioneer View Post
I hate that they use I microwave to heat sandwiches. I hate the resulting soggy/moist bread. Take a note SP else! Buy a toaster oven! Great, awesome s'more you have though...

--snipped--

Have noted that rarely are the franchise owners/manager present, at least when I go.
At Someplace Else, the owners are almost always present. Next time you're there, tell Peggy (the tall blonde lady presiding at the register) that you'd prefer they use a toaster oven. She and her husband are the co-owners; he does the baking and she handles the cash. It's been that way for a bit more than 35 years...