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At Starbucks stores across the country on Tuesday night, it was time for the corporate version of re-education camp.

In its campaign to revive the intimate, friendly feel of a neighborhood coffee shop, Starbucks orchestrated the closing of 7,100 of its American stores at precisely 5:30 p.m. for a three-hour retraining session for employees.
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If I'm a shareholder I'm not feeling very confident of late.

I can vouche for the Starbucks I go to some that a retraining day was needed. The quality varied greatly from visit to visit. Not just the coffee but also the customer service.

I find Seattle's Best much more consistent.

I did hear that Starbucks is planning to offer free internet at many locations!