Originally Posted by
BBatesokc
Went today for lunch with friends. Got there about 12:30pm and there was maybe three other tables with people at them.
We all did slices with a Mean Green salad.
Gotta say right off the bat, the slices and salad were top notch. Probably some of the best slices I've had in OKC and IMO slightly better than Empire and Sauced.
But honestly, that was the only thing that they topped my list for.
First, I'm not a fan of going into Bricktown to simply eat (lunch or dinner) - I find it inconvenient overall.
Second, as for the decor, its okay, but it looked gimmicky, cheap and touristy to me and not at all genuine like Empire does (strictly my opinion and taste).
To me the biggest let down was the customer service. The two people working there were friendly and all, it just wasn't done right IMO.
First off, they have a sign promoting a slice and a soft drink for $5. The cashier even promoted this - so we bought it and added salad - only to then find out (after we paid), that the soda machine wasn't working and our only choice was tea. No refund offered, no alternative, no apology, nada.
When our salads arrived they came with a small container of ranch dressing - which I must say was awesome dressing and tasted homemade. So good in fact we asked for an additional container for each salad - salads are huge (dressing was tiny). The dressing never came, so we had to go to the counter and ask for it again.
The pizza I had was so good (Hoochie Cuchi) that I was dying to try the pepperoni, so I went to the counter and ordered a slice. They had sold the last one so he told me to pay for it and he'd make a fresh one and bring me the slice when it comes out of the oven.
20+ minutes later I realize the pie came out long ago and the cashier simply forgot about me - keep in mind there are only 4 tables with people at them.
The slices we ordered were all very tasty and had lots of texture and fresh looking ingredients. No idea how long they'd sat under the heat lamp, but the flavor was good though the temp was a bit lacking and they didn't offer to run them back through the oven.
The Mean Green salad was great. Good mix of greens and large chunks of veggies.
That all said, while I loved the pizza, I probably would not put this on my regular rotation simply because of the location, atmosphere and lack of customer service - its a shame though, because the quality of the pie was second to none.
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