Sonic Driven...Do Not Contact Us

[Todd]

I recently wanted to contact the Sonic Driven headquarterts and leave some positive feedback. After searching for a good 10-15 minutes I finally gave up. Apparently you cannot contact Sonic via email.

I decided to checkout other fast food web sites and discovered the following.

Mcdonalds.com / Their contact us page was down for maintenance.
Carlsjr.com / Online form
TacoBell.com / Online form
BurgerKing.com / Does not communication via email...PERIOD.

You would think these companies would want to make it as easy as possible for their customers to communicate. Maybe some local Sonic exec will see this post and tell us why Sonic makes it so difficult to communicate with them.

That's my rant for the day. I feel better now.

[windowphobe]

Did you try the PR department (sonicpr@sonicdrivein.com)?

[Todd]

Yea I saw that but it specifically says....

If you are a member of the media and would like to inquire about a story idea, the following individuals are ready to help you. Please send your media request to us at sonicpr@sonicdrivein.com.

That's the only email address listed on the entire site.

[windowphobe]

Well, you're halfway there - you're a member of the media, right?

What are they gonna do, bounce your email?

[Todd]

LOL...I never looked at it like that.

[rxis]

I've actually heard stock investors/traders wondering the same thing.
They have an 800 number for feedback somewhere. I don't know why it isn't listed on the website either.

[designguy]

There is a 800# on the order board at each sonic. I called it once to make a complaint, ant they were very professional and attentive.