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  1. Default Bad experience at AMC Quail

    I almost always see movies at Harkins downtown, but due to time constraints and the desire to see Star Trek, I caught the movie with my wife and father-in-law this week at AMC Quail.
    Let me start off by saying it's been a while. I'm not a mall guy, so the idea of walking through Quail Springs to see a movie is not very appealing to me. And this may be a shocker to suburbanites, but it's easier to find close parking at Harkins in Bricktown than at Quail Springs.
    Since were were running late and hadn't had lunch, we figured we would grab hot dogs at the theater. Mistake. Big mistake. The guy at the snack counter was no ordinary teen working for the summer, oh no. Instead, we got stuck with a guy in his late-20s or even early-30s who made me fondly recall the last time I had to go car shopping. We were totally unprepared for this confusing, high-pressure con job that resulted in the three of us spending $40 for drinks larger than we wanted and food that tasted terrible and made us sick later.
    And the theater? Shabby compared to Harkins.
    That's my last visit to AMC.

  2. #2

    Default Re: Bad experience at AMC Quail

    Never, never, never buy food at a movie theatre. It is overpriced to where you are basically paying even more for a ticket.

    I like the quality of Quail Springs auditoriums more than Harkins but when it is a movie I really want to see, it comes down to ticket price, location, and which movie time fits my schedule better. I tend to go to the Penn Square one more than others for first run movies.

  3. #3

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by nighttrain12 View Post
    Never, never, never buy food at a movie theatre. It is overpriced to where you are basically paying even more for a ticket.

    I like the quality of Quail Springs auditoriums more than Harkins but when it is a movie I really want to see, it comes down to ticket price, location, and which movie time fits my schedule better. I tend to go to the Penn Square one more than others for first run movies.

    Why would you prefer Quail's auditoriums? The seats are poor, the projection is never adequate, they have top down masking, they're generally much smaller, etc. The only reason I ever go to Quail is because they get more limited release movie due to their greater quantity of auditoriums.

  4. #4
    MadMonk Guest

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by Ginkasa View Post
    Why would you prefer Quail's auditoriums? The seats are poor, the projection is never adequate, they have top down masking, they're generally much smaller, etc. The only reason I ever go to Quail is because they get more limited release movie due to their greater quantity of auditoriums.
    Their seats seem fine to me. Did you ever go to an old theater before the big comfy seats became the standard? That was poor my friend!

    How is the projection inadequate? I've never had a problem with anything I've seen there.

    What is top down masking and why should I care? Am I missing parts of the screen or something?

    It sounds like you are an aficionado of movie theaters. Please educate the rest of us. Coming from someone who's been going to movie theaters since the early '70s, things have certainly improved. I'm interested in what could be so much better. I've never been to Tinsletown because I've heard nothing but bad things about the place (dirty, loud patrons, etc.) plus, it's farther away from me than Quail. Harkins was a good experience too. I can't knock anything about that place. I really need to get down to Moore and see a movie at the Warren. From what I've read here, its a life-changing experience.

  5. #5

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by MadMonk View Post
    Their seats seem fine to me. Did you ever go to an old theater before the big comfy seats became the standard? That was poor my friend!

    How is the projection inadequate? I've never had a problem with anything I've seen there.

    What is top down masking and why should I care? Am I missing parts of the screen or something?

    It sounds like you are an aficionado of movie theaters. Please educate the rest of us. Coming from someone who's been going to movie theaters since the early '70s, things have certainly improved. I'm interested in what could be so much better. I've never been to Tinsletown because I've heard nothing but bad things about the place (dirty, loud patrons, etc.) plus, it's farther away from me than Quail. Harkins was a good experience too. I can't knock anything about that place. I really need to get down to Moore and see a movie at the Warren. From what I've read here, its a life-changing experience.

    Before I explain masking I have to explain aspect ratios. Movies are released in two different aspect ratios: scope and flat. A scope movie is projected at a ratio of 2.39:1. Basically its 2.39 feet wide for every 1 foot tall. A flat movie is 1.85:1; or 1.85 feet wide for every 1 foot tall. Because of the difference in size of different movie, theatres use masking to cover up any extra bits of screen that aren't used.

    What Harkins and Warren (probably) have are screens that are built for the wider aspect ratio: scope. When they play flat movies the masking come in from the sizes reducing the width to the flat ratio. This way as much of the screen as possible is used regardless of the aspect ratio. What Quail Springs has are screens that are built with the flat format in mind. When they play a scope movie rather than widening the screen for the wider picture, they have top down masking that lowers the height of the screen. So you're getting less screen for what should be a bigger picture. Bothers me to no end.

    Plus, when I go there the movies are generally not as focused as they could be. They always start a couple minutes late at least. One time the movie started out of frame and didn't get fixed until I said something, which indicates that they weren't paying attention to the framing and focus at all.

    Plus, the seats are better and the sound is better at Harkins. I just couldn't see how someone could think Quail auditoriums > Harkins auditoriums.

  6. Default Re: Bad experience at AMC Quail

    Quote Originally Posted by Ginkasa View Post
    which indicates that they weren't paying attention to the framing and focus at all.
    Apparently, they don't pay attention to anything once the film starts. My wife went with some friends to see Harry Potter Friday morning. Late in the movie, the film stopped and BURNED on the projector. She said you could see the picture "melt" off the screen. No one did anything until one of her friends tracked down an employee, who apparently took some convincing that there was even a problem.

    In AMC's favor, though, they did give everyone free passes for one future movie.

  7. #7

    Default Re: Bad experience at AMC Quail

    Warren!
    Everything there is overpriced though. I don't blame them. That place is amazing.

  8. #8

    Default Re: Bad experience at AMC Quail

    I second Warren... The balcony is an awesome expierence and well worth the $50 I spent on tickets and diinner for date night.

  9. #9

    Default Re: Bad experience at AMC Quail

    The Warren has spoiled me, I've been to nothing but the Warren for movies for about a year and went to AMC / Quail last week to see Up! I forgot just how horrible film projections are. The hissing and crackling and screen flicker, compared to the Warren's all digital screens is just night and day.

  10. Default Re: Bad experience at AMC Quail

    I don't mind paying for snacks and drinks at the movie theater, only when I occassionaly visit to see a movie. If it is all the time, then yeah, watch the spending, but every once in a while, it isn't that bad to treat yourself.

    The last time I've been to a movie theater was when Passion of the Christ and Dawn of the Dead came out. That was the last time I ever been to a movie theater, since then, my hearing went shot.

  11. #11

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by Thunder View Post
    I don't mind paying for snacks and drinks at the movie theater, only when I occassionaly visit to see a movie. If it is all the time, then yeah, watch the spending, but every once in a while, it isn't that bad to treat yourself.

    The last time I've been to a movie theater was when Passion of the Christ and Dawn of the Dead came out. That was the last time I ever been to a movie theater, since then, my hearing went shot.
    Thunder, pardon my ignorance, but what did happen to your hearing?

  12. Default Re: Bad experience at AMC Quail

    Quote Originally Posted by DaveSkater View Post
    Thunder, pardon my ignorance, but what did happen to your hearing?
    I've already explained it on here, somewhere.

    The bone in the ear canal closed again and this time, it's inoperable due to risks.
    Last edited by Karried; 06-09-2009 at 09:02 AM.

  13. #13

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by Thunder View Post
    I've already explained it on here, somewhere, several times to Karrie.

    The bone in the ear canal closed again and this time, it's inoperable due to risks.
    Sorry to hear that....so I take it Cochlear Implants are not even an option.

  14. Default Re: Bad experience at AMC Quail

    Quote Originally Posted by oneforone View Post
    Sorry to hear that....so I take it Cochlear Implants are not even an option.
    Got the news last month, they reviewed my case and decided aganist it.

    Because the structure is too complicated, the skull he said was several inches thick, and the bone is still growing, slowly, and that in a few years, if successfull, will only mess up the implant.

    It's slowly crushing everything in the ear.

  15. #15

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by Thunder View Post
    The last time I've been to a movie theater was when Passion of the Christ and Dawn of the Dead came out. That was the last time I ever been to a movie theater, since then, my hearing went shot.
    Sounds like a bloody big screen experience...

  16. #16

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by chrisokc View Post
    I've been going to Tinsel Town almost religiously for the last few years. I've never had a bad experience there. I've been to Warren and Harkins, but I'm not too big on the crowd and the prices.
    I don't go to the Warren unless they're showing something in the balcony I want to see. I won't go there just to sit in the regular section. For that, I'm with you - Tinseltown all the way.

    I'm also all about the early matinee. No crowds, no fuss. But that's what I love about the balconies at the Warren. What crowd? The person next to you is WAAAY over there.

  17. #17

    Default Re: Bad experience at AMC Quail

    I can't stand AMC QSM. Their food is horrible, the audio/video is not really that great, and usually the place is packed with annoying teens that think it is funny to scream random things out during the movie.

    Steve you should check out the Warren Theatre if you haven't already. The audio/video is the best in the state by an order of magnitude, the staff is very professional, and the food is on par with Chili's or someplace like that.

  18. #18

    Default Re: Bad experience at AMC Quail

    If you go to a theater that isn't named the Warren you get no sympathy from me. And I don't wanna hear "I live too far away" or "it's just a movie theater" because you don't and it isn't.

    It's worth the drive, it's worth any cost they charge, and any place else is not worth your time or money.

    I don't believe I can state it any more clearly than that.

  19. #19

    Default Re: Bad experience at AMC Quail

    [QUOTE=dismayed;230780]I can't stand AMC QSM. usually the place is packed with annoying teens that think it is funny to scream random things out during the movie.

    QUOTE]

    ....and laser light pens making red dots all over the screen...you forgot to mention those!

  20. #20
    MadMonk Guest

    Default Re: Bad experience at AMC Quail

    I just saw Star Trek at the QS AMC last weekend and had no problems whatsoever. I've never been to a Warren theater so my movie-theater ignorance is apparently bliss. I do like the the concept of their balcony though. There was a place in Dallas I've been to that did something similar (this was a few years back). It was the whole theater thought, not just the balcony. I thought it was a great idea.

  21. #21

    Default Re: Bad experience at AMC Quail

    I think it's ridiculous that the Warren makes you pay fifty or twenty five cents for about a tablespoon or two of their "real" butter. When Harkins has machines where you can literally flood and soak your popcorn.

  22. Default Re: Bad experience at AMC Quail

    I hit Quail at least 3-4 times a month.. before Noon on Fri-Sun and Holidays .. it's only $5 bucks.

    Walk through Macys.... get in a few steps of exercise to burn off the calories from the popcorn. Popcorn and Large Soda, Free Refills... get a Drink Tray, pour the popcorn in that, get a few water cups and share with the kids.

    Family of Four - Just Released Movies and Popcorn/Soda approx $30 bucks.

    Never buy food there. There are so many food options in the food court and if we are starving, we can bring the food in from there. They've never said we couldn't.

    Not to mention, hundreds of restaurants in every direction within 10 minutes of the theater.

    If I've had problems with the theater experience, management has always take care of it and of us with a Free Pass for another time.

    When the Warren comes here to NW OKC, then I'll check it out.. for now, I'm content with Quail Springs.
    " You've Been Thunder Struck ! "

  23. #23

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by Karried View Post
    When the Warren comes here to NW OKC, then I'll check it out.. for now, I'm content with Quail Springs.
    spoken like someone who hasn't been there yet.... lol

  24. #24

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by WichitaSooner View Post
    spoken like someone who hasn't been there yet.... lol

    I've been to Warren twice. Tropic Thunder and the new Bond movie. I honestly don't see what's so great about it. It might be a more upscale crowd, but parking is a pain and all you're really paying extra for is fancy music and a big curtain.

    Just my opinion though.

  25. #25

    Default Re: Bad experience at AMC Quail

    Quote Originally Posted by Karried View Post
    Never buy food there. There are so many food options in the food court and if we are starving, we can bring the food in from there. They've never said we couldn't.
    I've never tried that before. Thanks for the tip.

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