View Full Version : HunnyBunny Biscuit Company



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PhiAlpha
03-22-2018, 03:24 PM
^

Seems like the better breakfast places maintain those lines well after opening. Waffle Champion still has crazy lines as does Hatch, Neighborhood Jam and Cafe Kacao.

I think you have to wait for lunch in order to avoid a good wait at any of these places.

I've been to Hunny Bunny several times between breakfast and lunchtime as well as after 1:15 or so and haven't ever had to wait more than a minute or two.

CCOKC
03-24-2018, 10:10 AM
I went to Hunny Bunny 2 Saturdays ago and while the line seemed long, we got our food within 15 minutes of standing in line. They really do have the process down to get people in and out quickly. It helped that it was a nice day and people were able to sit outside.

TheTravellers
03-24-2018, 05:00 PM
Went today around 2:00, line of about 10 people, but like y'all have said, they have the process down pat, major props to them for having good runners, prompt clearing of tables, cashiers that know how to work the register, everything just ran smoothly and quickly. Biscuit and gravy is better at Aurora, though. Mushroom gravy had a weird unidentifiable sweet taste. Tater tots and bacon were completely average, and while I understand tater tots, I can make better ones in the oven at home, or as the wife said "Just go to Sonic". Decent, we'll be back once more, but not much after that, we make our own breakfast that kicks the crap out of theirs, with the exception of biscuits, which we don't make. Honey lattes were the best thing about the meal, we thought.

Paseofreak
03-25-2018, 11:07 AM
I've come here a fair amount on both weekday mid-mornings and Weekend mornings. From my observation, the the staff is about as spot on as they can be. Weekends they get swamped and the staff copes as best they can with limited seating. However, a really selfish, entitled segment of the clientele really mess things up. For instance, a small group arrives at the back of the line and sends one in the party to pull together three four tops (thereby eliminating four places) and then the remainder of the party arrive and it turns out to be only six seats needed. Got really huffy when management asked em not to do it that way. Or the well-appointed campers that remain 30 minutes after finishing their meals to chat with twenty-five people standing waiting for a seat. Or the single person occupying a four top while waiting for a Togo order. I'm mean really, some folks just can't see, or don't care to see past the end of their nose. Disappointing.

Urbanized
03-25-2018, 12:15 PM
I was talking about this with someone the other day and I think it’s a case of the environment telling customers to do this. Either commit to fast casual/counter service or start doing full table service. Hate to say it but I’d reconfigure a bit if sticking to counter service. I would move the seating that is currently on the east wall in just a bit (ADA would dictate how much) and build a pony wall. When you walk in the door you’d immediately turn right and be in line. See: Tucker’s on 23rd, Fuzzy’s, other examples. You wouldn’t lose significant dining space because right now they have to leave a swath of the floor open for their disorganized line.

The problem is that the moment you walk in the door it’s a free-for all. The line is disorganized, the perception is that it’s going to be hard to get a seat, it feels competitive, servers have to walk through queued patrons, etc.. That’s fine when it’s slow but the place is unlikely to be slow due do truncated hours and great product. Also, doing it this way would allow for more to be in line and not have the problem (at least as bad) of people waiting outside and the half-in/half-out door holders.

Pete
03-25-2018, 12:34 PM
I believe Waffle Champion and Kitchen 324 only seat you once you have your order, to avoid this come counter-service problem where people stake out tables in advance of getting their food.

Also believe both switched to that approach due to the same issues being raised about HunnyBunny.

Urbanized
03-25-2018, 12:56 PM
Kitchen 324? They’ve only ever had a host/table service setup when I’ve been.

Pete
03-25-2018, 01:02 PM
Kitchen 324? They’ve only ever had a host/table service setup when I’ve been.

They didn't in the beginning and changed it due to the same issues being raised about HunnyBunny.

Paseofreak
03-25-2018, 01:05 PM
I agree with both of you, and that would go a long way toward orderly service, but still, even with a little signage in place, the way some folks act is disheartening. To sit there for twenty minutes, the only one standing guard over three tables while watching a family of four (small children) that has followed procedures and ordered first all holding their drinks and numerous others in similar situations while gloating over outsmarting them? Where is the human decency? Too much me first. It makes me sad.

Pete
03-25-2018, 01:08 PM
^

It's especially problematic at such a small, popular place.

BBatesokc
03-25-2018, 01:54 PM
This used to be an issue at Big Truck Tacos. People would hold seats then order, or wait for the rest of their party to arrive. People would even call in a togo order so their order would jump to the front of the line - they'd show up, get their togo order and then sit down and eat it there.

I currently see this at Tom & Chee. They have very few tables and often at lunch someone will walk in and camp out at a table while those who've just ordered have to stand and wait.

Paseofreak
03-25-2018, 02:48 PM
I know I'm beating this horse, but it's kinda personal to me. I moved into the Paseo in 2005 before it became much of a destination drinking spot and have recently been gentrified out. Back then, the zen and collective kindness was abundant and apparent. Sure we had a few crack/meth houses and the prostitutes were plying their trade from the phone booths on the corner of Samir's parking lot, but the vast, and very diverse majority were just trying to eek out a pleasant existence. Neighborly accommodation was routinely extended to all without question or acquaintance. Singles were invited to join a group table. People watched out for others comfort in the littlest ways. We were in it together. Sometime around the time The Other Room took off, Paseo began to be a destination drinking spot for folks from elsewhere to get some dirty cool time, I guess. At first it was just on the weekend, and then late night all week. They were the ones to over-drink and become obnoxious, fighting and ignorantly clustering in groups in the limited space where the bar service took place, oblivious to the masses trying to get where they stood. All the while looking down their noses at the locals. Paseo has a direct, proximal link to Uptown 23rd and the same sort of civic dilution and pollution is taking place. I am not trying to shame where anyone lives that isn't where they go to experience something new, but I'm astounded and disappointed, sad, and even angry that they flock to a place for it's coolness and then impose their bad manners and social behavior to it's detriment. We're all in this together. End three part rant.

Uptowner
03-25-2018, 11:54 PM
^^^
We get older. They stay the same age. 14541

TheirTheir
03-26-2018, 09:05 AM
Had a similar situation to what paseofreak described happen to me and my friends when Torchy's first opened. Long line, no open tables, etc. We had just placed our order when we witnessed an adult man walk in, scan the situation and quickly hover behind a busboy cleaning off the one table that was about to be open. He then placed his laptop on the table, the table meant for my friends and me, and then quickly jumped in line. One of the guys I was with simply picked up his laptop and placed it on the bar top, informed the bartender whose laptop it was and then we sat down. The man approached us after he finally placed his order, which was at the same time our food was being delivered, and truly believed that we were in the wrong for moving his property. Even while standing there as our food, which took 20 minutes to come out, was being delivered to our table. Fortunately our sternness didn't cause a scene and he retreated to the bar. I'm sure the story he tells himself has a different protagonist, but if it feels like you are cheating the system, you are cheating the system and screwing over someone else.

onthestrip
03-26-2018, 10:03 AM
And therein lies the problem of so many counter order restaurants, especially ones that get busy. The order and waiting game experience here was less than pleasant. After ordering and waiting for a table to open up, Im looking around at others wondering "did they order before me?" or "that dude better not take the next table, I ordered several minutes ahead of him."

The food was good here, but I liked Buttermilk better. Not as many options at Buttermilk but the biscuit sandwhiches and hash browns/tator tots are better imo than Hunnybunny.

Rover
03-26-2018, 10:51 AM
I agree with both of you, and that would go a long way toward orderly service, but still, even with a little signage in place, the way some folks act is disheartening. To sit there for twenty minutes, the only one standing guard over three tables while watching a family of four (small children) that has followed procedures and ordered first all holding their drinks and numerous others in similar situations while gloating over outsmarting them? Where is the human decency? Too much me first. It makes me sad.
When you make rules based on exceptions, it is bad business. To make a policy because someone MIGHT abuse it is not wise. We can all point to extreme behavior. My experience was that there were many available tables and only a couple in line and they confronted my wife about sitting while I was ordering. A little common sense and good customer service creates loyalty. Ignoring it chases potentially loyal customers to become loyal elsewhere.

Urbanized
03-26-2018, 11:19 AM
When you make rules based on exceptions, it is bad business. To make a policy because someone MIGHT abuse it is not wise. We can all point to extreme behavior. My experience was that there were many available tables and only a couple in line and they confronted my wife about sitting while I was ordering. A little common sense and good customer service creates loyalty. Ignoring it chases potentially loyal customers to become loyal elsewhere.
I also think you can design for good behavior. I have never NOT stood in line at Fuzzy's, for instance, with lines often out the door. And yet I have also never waited on a table after making it through the line, and certainly not with food in my hand. So I would never once think about swooping in and claiming a table (not that I would anyway; I get pretty caught up on the whole fairness/good behavior bit).

I see too many places these days opening with poorly-designed counter service that needlessly puts customers into a competitive mood or causes ordering difficulties. I'm a big fan of intuitive design. Just design for human nature and everything else takes care of itself.

David
03-26-2018, 01:40 PM
HunnyBunny could definitely be better designed from a customer flow perspective. I've visited about four or five times so far, but outside of one single visit right at noon on a Sunday all of them have been carefully timed to be after the rush just to avoid playing musical tables with other customers.

Rover
03-27-2018, 11:29 AM
I honestly believe this order, receive food, and then find a table is a fad and in 5 years will pass. I may be wrong, but it seems like a solution in search of a problem. It is cool to be different...until it isn't. It happened in Austin, so it is a must cool thing to do.

foodiefan
03-27-2018, 11:35 AM
I honestly believe this order, receive food, and then find a table is a fad and in 5 years will pass. I may be wrong, but it seems like a solution in search of a problem. It is cool to be different...until it isn't. It happened in Austin, so it is a must cool thing to do.

didn't think it would work when Big Truck Taco started doing it, but seems to work ok there. . .

Mr. Cotter
03-27-2018, 11:38 AM
Yeah, that's not a fad or a new idea. Pei-Wei and other fast casual restaurants have been doing this for at least 15 years.

gopokes88
03-27-2018, 01:23 PM
I honestly believe this order, receive food, and then find a table is a fad and in 5 years will pass. I may be wrong, but it seems like a solution in search of a problem. It is cool to be different...until it isn't. It happened in Austin, so it is a must cool thing to do.
It’s not a fad, it’s supplanting fast food/drive thru. People still want fast in and out eating buts it’s perceived as healthier than fast food.

Rover
03-27-2018, 03:52 PM
It’s not a fad, it’s supplanting fast food/drive thru. People still want fast in and out eating buts it’s perceived as healthier than fast food.

Wait... you are saying fast food and drive thru's are going away and being replaced by taco and biscuit places because they are healthier? Who knew.

Rover
03-27-2018, 03:55 PM
Pei Wei doesn't make you wait til you get your order to sit. And, it doesn't stop one of your party from sitting if you are ordering for them. Just because you order at the register it isn't the same. Lots of places have had order at the counter for a long time.

gopokes88
03-27-2018, 04:06 PM
Wait... you are saying fast food and drive thru's are going away and being replaced by taco and biscuit places because they are healthier? Who knew.

Yeah here’s two sources. And learn to read. I said perceived.

https://www.google.com/amp/s/www.washingtonpost.com/amphtml/lifestyle/food/fast-casual-nation-the-movement-thats-changing-how-we-eat/2017/08/28/23f6d710-86c5-11e7-961d-2f373b3977ee_story.html

https://www.google.com/amp/mobile.reuters.com/article/amp/idUSKCN0YN5QT

“In recent years, there has been large growth in the fast-casual (e.g., Panera, Chipotle) restaurant sector, and there is a general perception among consumers that these restaurants are a healthier and fresher alternative to fast food,” lead author Danielle Schoffman said.

Rover
03-27-2018, 04:18 PM
So, actually the fastest growing food trends with millenials is "grab and go" and snack. Grab and go stores and ready to eat snacks are the top dining choice for Generation Z making up 20.9% of Gen Z-ers meals. They don't want to stand in line either. And they don't want to go out to eat. They are trending to taking food out and eating elsewhere.

Ginkasa
03-27-2018, 04:24 PM
Generation Z are not millennials. They are what came after millennials.

Rover
03-27-2018, 05:30 PM
I should have copied and pasted the entire survey so we don't have this point by point debate about whether trends are ruled by 18 year olds or 25 year olds or 35 year olds.

Back to Hunny Bunny Biscuit Company news.......

TheTravellers
03-27-2018, 10:51 PM
I honestly believe this order, receive food, and then find a table is a fad and in 5 years will pass. I may be wrong, but it seems like a solution in search of a problem. It is cool to be different...until it isn't. It happened in Austin, so it is a must cool thing to do.

Funny thing is that HunnyBunny does not operate this way. Order, get a number, sit, and get food delivered to the table is their model.

Rover
03-27-2018, 10:58 PM
Funny thing is that HunnyBunny does not operate this way. Order, get a number, sit, and get food delivered to the table is their model.
Then they need to train better, because the young lady who confronted my wife told me SPECIFICALLY that we could take a seat after ordering and receiving our food. If she misspoke, then she needs to be corrected.

TheTravellers
03-28-2018, 06:16 AM
Then they need to train better, because the young lady who confronted my wife told me SPECIFICALLY that we could take a seat after ordering and receiving our food. If she misspoke, then she needs to be corrected.

They were perfectly trained when I went there, they have holders on the table for the number they give out at the register (which they wouldn't have unless that was their standard procedure), the first runner with our food asked if we still had coffees or anything coming, and we did so they left the number on the table, and we got our honey lattes shortly afterwards. They might've changed the way they do things between when you went and last Sat, but our experience sure seemed like that was the way they were used to doing it, they were very comfortable with the procedure.

Anonymous.
04-02-2018, 09:36 AM
Checked this out over the weekend. Staff was very friendly. There was no confusion about the order/sit process. 1 - Order @ counter; 2 - sit with number @ table; 3 - enjoy food.

It was delicious, a little pricey - but the portion amount justified it. Only had water, but will be back for the alcohol options soon.

Pete
12-20-2020, 01:52 PM
They are getting close at the old Interurban spot on Memorial west of MacArthur.

They took what was a large enclosed bar area and converted it to an open patio.

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mugofbeer
12-20-2020, 04:26 PM
Yeah here’s two sources. And learn to read. I said perceived.

https://www.google.com/amp/s/www.washingtonpost.com/amphtml/lifestyle/food/fast-casual-nation-the-movement-thats-changing-how-we-eat/2017/08/28/23f6d710-86c5-11e7-961d-2f373b3977ee_story.html

https://www.google.com/amp/mobile.reuters.com/article/amp/idUSKCN0YN5QT

“In recent years, there has been large growth in the fast-casual (e.g., Panera, Chipotle) restaurant sector, and there is a general perception among consumers that these restaurants are a healthier and fresher alternative to fast food,” lead author Danielle Schoffman said.

The word you used was "supplant" which by definition means supercede or replace. He read your post accurately. What you all are discussing is just another method of serving food. In "da good old days" we called them cafeteria's. :)

My Hunny Bunny experience prior to Covid was that it was outrageously good though my wife and l found the coffee thing awkward. It would just be something to get used to. No biggie.

Dob Hooligan
12-20-2020, 05:36 PM
The word you used was "supplant" which by definition means supercede or replace. He read your post accurately. What you all are discussing is just another method of serving food. In "da good old days" we called them cafeteria's. :)

My Hunny Bunny experience prior to Covid was that it was outrageously good though my wife and l found the coffee thing awkward. It would just be something to get used to. No biggie.
I think you are responding to an almost 3 year old thread. Since I loved this Interurban location and know zero about the Hunny Bunny stuff, can people enlighten me about how it works today?

mugofbeer
12-20-2020, 07:39 PM
I think you are responding to an almost 3 year old thread. Since I loved this Interurban location and know zero about the Hunny Bunny stuff, can people enlighten me about how it works today?

LOL, so l am. NFL Football was so dull today it was putting me out.

I ate there at breakfast and it had a great variety of delicious breakfast entrees on fresh made biscuits. I think they also have lunch, at least.

mgharfeh
12-21-2020, 12:59 PM
Another going by Uptown Grocery Edmond

Pete
12-21-2020, 01:01 PM
Another going by Uptown Grocery Edmond

New construction or taking existing space?

coop2773
12-21-2020, 01:22 PM
New construction or taking existing space?New Construction, south of The Garage.

Pete
01-30-2021, 01:33 PM
They are open in their new spot on Memorial; hours are 7-2 every day:

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David
01-30-2021, 07:23 PM
I'm really glad to hear that they are doing well enough even in the middle of the pandemic to open another location.

OKCRealtor
01-30-2021, 07:44 PM
I'm kinda surprised the Interurban there wasn't doing well enough. Seems like it would be hard to offset with a concept that is just 9:00-2:00. That said, excited to have Hunny Bunny there but also also liked having IU there for the dinner option.

DowntownMan
01-30-2021, 10:05 PM
I'm kinda surprised the Interurban there wasn't doing well enough. Seems like it would be hard to offset with a concept that is just 9:00-2:00. That said, excited to have Hunny Bunny there but also also liked having IU there for the dinner option.

It always seemed very busy in the evenings prior to Covid. I wonder if they knew it needed a renovation or update and they would rather go with the new breakfast trend rather than their inter urban trend.

Dob Hooligan
01-31-2021, 10:45 AM
They open at 7AM.

I think there are many reasons for this move.

The property is older, both physically and conceptually.
I think IU ownership controls or owns the real estate, and a rebrand and remodel will provide a better economic return than a refresh on an older concept.

The Casual Dining market is aging.
Baby-Boomers have driven almost all of the Casual and Fast Casual concept for 40 plus years. And, quite simply, they are getting older, waking up early, and willing to go down to a classier breakfast place. More wives and grandchildren, fewer penny pinching old men with white socks and a grumpy attitude. I can say that because I are one.

Easier operation-lower cost.
Breakfast restaurants are seen as a one shift business. 7 to 2 customer hours means they can operate with a 6 to 3 work shift.
Breakfast food is seen as being easier (or more structured) to prepare and narrow in menu and ingredient cost.

Mballard85
02-01-2021, 08:06 AM
We drove by yesterday around 11:30 and the parking lot was about 90% full, there was also 10-15 people waiting outside.

bucktalk
02-01-2021, 08:10 AM
They open at 7AM.

I think there are many reasons for this move.

The property is older, both physically and conceptually.
I think IU ownership controls or owns the real estate, and a rebrand and remodel will provide a better economic return than a refresh on an older concept.

The Casual Dining market is aging.
Baby-Boomers have driven almost all of the Casual and Fast Casual concept for 40 plus years. And, quite simply, they are getting older, waking up early, and willing to go down to a classier breakfast place. More wives and grandchildren, fewer penny pinching old men with white socks and a grumpy attitude. I can say that because I are one.

Easier operation-lower cost.
Breakfast restaurants are seen as a one shift business. 7 to 2 customer hours means they can operate with a 6 to 3 work shift.
Breakfast food is seen as being easier (or more structured) to prepare and narrow in menu and ingredient cost.

I like how you think. These are valid points in my book!

PaddyShack
02-01-2021, 10:27 AM
I just hate that we can't have them for supper or late night snack... I am in the office during their hours and the weekends are stupidly busy with all of the other M-F workers.

I really enjoyed Waffle Champions late night window operation. I could get my breakfast fix in the evening and not have to deal with loading up the family in the morning and driving across town to hopefully beat the breakfast rush that these places have.

Plutonic Panda
08-29-2021, 01:46 PM
The one in Edmond is open.

billokc
11-15-2021, 10:29 PM
Has anyone tried this place? Saw a comment on Facebook that it was good, looked at their website http://www.hunnybunnybiscuitco.com/, saw there are three locations, but wanted to get opinions on this forum.

TheTravellers
11-16-2021, 09:18 AM
Has anyone tried this place? Saw a comment on Facebook that it was good, looked at their website http://www.hunnybunnybiscuitco.com/, saw there are three locations, but wanted to get opinions on this forum.

As you can see by the thread Pete moved your post to, lots of info on them. Here's our opinion:

https://www.okctalk.com/showthread.php?t=43477&p=1026909#post1026909

LocoAko
11-16-2021, 09:35 AM
Has anyone tried this place? Saw a comment on Facebook that it was good, looked at their website http://www.hunnybunnybiscuitco.com/, saw there are three locations, but wanted to get opinions on this forum.

Only been to the one on NW 23rd but we love it. Always had great service and the food is fantastic (although it may give you a food coma... you've been warned).

floyd the barber
11-16-2021, 02:41 PM
Has anyone tried this place? Saw a comment on Facebook that it was good, looked at their website http://www.hunnybunnybiscuitco.com/, saw there are three locations, but wanted to get opinions on this forum.

I love the Nashville biscuit

warreng88
11-16-2021, 04:10 PM
Has anyone tried this place? Saw a comment on Facebook that it was good, looked at their website http://www.hunnybunnybiscuitco.com/, saw there are three locations, but wanted to get opinions on this forum.

First time saying this and I really mean it: I have never had a bad thing there. During the pandemic when everything was shut down and they were doing take out, we would pick it up almost weekly.