I absolutely hate being prompted to give a tip at the counter when 1) you have yet to receive any service other than taking your order; and 2) the employee is standing right there watching.

It's completely contrary to the whole idea of tipping and and I avoid places that use that approach.

In addition, I think a lot of the "all in one" POS systems (square, clover, toast) include it as the default on their restaurant terminals. Of course, this is because they get the CC processing fees, which are a percent of sales, so they want higher ticket totals, too.

It basically feels like you are now tipping upfront to avoid a negative experience, instead of tipping in response to a positive experience.

I include a monthly tip when I pay my mortgage

Just kidding

Apple store could be a vending machine

Except for the troubleshooting stuff

I went to a beer garden in Denver that had a "We don't do individual tips, but a flat 20% tip on all orders is applied and shared equally to employees" policy. My eyes nearly rolled out of their sockets.

1: I will tip well in excess of 20% if service is good by someone serving me if they receive that tip. If they tip share I bring that percent way down. My regular bartender at a bar that doesn't do tip share gets a 30% minimum from me. That percentage goes up on great nights, and I have a habit of forgetting their mediocre nights. I don't extend that same courtesy to bad servers.

2: Don't charge me a fee for your labor costs. Include it in your prices. It should not ever be a separate line item for the customer.

3: Tip share punishes excellent servers while rewarding mediocre service. The good servers are paying for the bad ones. Sink or swim. If your tips suck but everyone else has fat pockets at the end of the night maybe your skills and attitude need polishing.

I went to a beer garden in Denver that had a "We don't do individual tips, but a flat 20% tip on all orders is applied and shared equally to employees" policy. My eyes nearly rolled out of their sockets.

1: I will tip well in excess of 20% if service is good by someone serving me if they receive that tip. If they tip share I bring that percent way down. My regular bartender at a bar that doesn't do tip share gets a 30% minimum from me. That percentage goes up on great nights, and I have a habit of forgetting their mediocre nights. I don't extend that same courtesy to bad servers.

2: Don't charge me a fee for your labor costs. Include it in your prices. It should not ever be a separate line item for the customer.

3: Tip share punishes excellent servers while rewarding mediocre service. The good servers are paying for the bad ones. Sink or swim. If your tips suck but everyone else has fat pockets at the end of the night maybe your skills and attitude need polishing.

That is so confusing to not just put that in the prices. I wish in the US they would just include the full price on menu items. Stop with all the hiding of taxes and surcharges.

https://www.macrumors.com/2023/05/03/unionized-maryland-apple-store-negotiations/

So now I have to tip the Apple Store employee? Geesh....

Did anyone else read the demands of this union?

Up to 45 days of bereavement for pets? Anything more than 1 day with direct supervisor permission already seems like pushing it.

Contract language is often more detailed than these summaries. It would not surprise me if it is a tiered system. Up to 4 weeks for a legal spouse or child. 3 weeks for grandparent immediate brother, sister, etc. 2 days for a pet etc. but in no instance greater than 45 days in a calendar year.

I believe it is unfair to call them demands, as this sounds like an initial proposal at the negotiating table. You have to start somewhere. Demand infers a negative tone to how these negotiations are going.

^ You are probably right. Just a bad article. My current employer only allows 3 days of bereavement for any immediate family member. Which is insane to think about. 3 days to grieve a child or spouse? Yea okay.

And yes, demands probably isn't the best choice of words.

^ You are probably right. Just a bad article. My current employer only allows 3 days of bereavement for any immediate family member. Which is insane to think about. 3 days to grieve a child or spouse? Yea okay.

And yes, demands probably isn't the best choice of words.

I love my dogs more than any human I have ever met. I already know I will be calling in sick for at least a week or two when the inevitable happens. Even with my union, I think my company is also 3 paid days for an immediate family member, but they typically grant a reasonable amount of unpaid time in addition to that.

I worked in a large union manufacturing plant for 26 years. We got 3 days bereavement for immediate family members. I think back then it would have been laughable to ask for any bereavement days for a pet. And I lost 2 dogs during those 26 years.

Options for 3% or 5% indicates to IMHO that they know they are kind of pushing adding a tip for retail services. But, if they spend the time trouble shooting your device and fixing it....tip may be appropriate.

I was at the drive through daiquiri shop in South Padre this last weekend and the tip options were 20%, 50% and 100%. I guess they are counting on the tight shorts and low cut shirts to entice all the guys tip more.

I worked 8 years at Radio Shack trouble shooting electronics people bought elsewhere. I never once accepted a tip and wasn't allowed to solicit or accept them. This is ridiculous. Apple should pay their employees well enough to not require tips. You shouldn't get extra money for doing your job. If you're good at your job, you should simply get a raise.

I used to feel bad. Not anymore. Unless it's full service restaurant it's not happening.

This is a whole other level though. These people, I would assume, are on salary. If not, their hourly rates are probably pretty good. They are doing their job helping you out.

This increase in tipping prompts will hurt every industry in the long run. I used to feel bad also, but now ii hit zero more often. My rule is if the worker doesn't interact with you for more than 5 minutes your not getting a tip.

^

I stand in line, then wait to go back up to pick up my food, then throw away my trash and return a tray if there is one.

What these places are doing is no different than fast food and as a society, it was decided long ago that that type of work isn't tipped.

If that has changed, then literally every job that interfaces with a customer should be tipped which is an absurd construct.

Swadleys for example. You order and pay at the counter. There is a prompt on the CC reader for a tip. I select 0. Then you walk to your table. An employee comes to your table and fills your drink glasses and brings you any sauce or other condiments/pickles/onions if requested. They will refill your drinks during the meal. Typically a different employee brings out your food. I usually try and give the original employee $5 cash personally before we leave but not a percent of the total cost of the meal. What would you do at a place like that?

Swadleys for example. You order and pay at the counter. There is a prompt on the CC reader for a tip. I select 0. Then you walk to your table. An employee comes to your table and fills your drink glasses and brings you any sauce or other condiments/pickles/onions if requested. They will refill your drinks during the meal. Typically a different employee brings out your food. I usually try and give the original employee $5 cash personally before we leave but not a percent of the total cost of the meal. What would you do at a place like that?

i've long wondered if swadley's tipping method violates credit card merchant agreements. if you pay via card and choose to add a tip, they hand you the cash amount to put on the table. maybe the policies have changed, but my understanding is that most credit card companies have special rules/rates for using cards to get cash.

i've long wondered if swadley's tipping method violates credit card merchant agreements. if you pay via card and choose to add a tip, they hand you the cash amount to put on the table. maybe the policies have changed, but my understanding is that most credit card companies have special rules/rates for using cards to get cash.

I don't think you get cash or ever looked at it that way when you add a tip at the point of sale and didn't mean to imply that you did. No different than adding a tip at a regular sit down restaurant when you add a tip to the tab. You don't get cash back there . The cash tip I give at Swadleys I already had in my pocket.

I don't think you get cash or ever looked at it that way when you add a tip at the point of sale and didn't mean to imply that you did. No different than adding a tip at a regular sit down restaurant when you add a tip to the tab. You don't get cash back there . The cash tip I give at Swadleys I already had in my pocket.

your mentioning of swadley's just made me think of their weird tipping system. it's possible that each location is different and it's possible that they've changed the process since i've last been there, but the few times i've been to the swadley's on south western, i've added a tip on my card and they've handed me the cash. off the top of my head, i can't think of any other place that does it that way.

^ You are probably right. Just a bad article. My current employer only allows 3 days of bereavement for any immediate family member. Which is insane to think about. 3 days to grieve a child or spouse? Yea okay.

And yes, demands probably isn't the best choice of words.

In the union v. employer context, "demand" is more appropriate than "proposal."

your mentioning of swadley's just made me think of their weird tipping system. it's possible that each location is different and it's possible that they've changed the process since i've last been there, but the few times i've been to the swadley's on south western, i've added a tip on my card and they've handed me the cash. off the top of my head, i can't think of any other place that does it that way.

I guess that's possible and just don't know it because I've never added a tip at point of sale there. But I've only ever been to the one on 39th and Rockwell. But you are right in that is really a weird way of doing it if that's what they do. I assumed when you tip at payment it is just split with the entire staff and I like the person who is actually giving us some table service to get it. And I always try to tip in cash anywhere I tip and rarely ever add it to the bill.

In the union v. employer context, "demand" is more appropriate than "proposal."

In the article, the union specifically calls it a proposal. My union just voted in a new contract this week and every memo I saw during negotiations (2 years) called it a proposal, proposed changes, proposed language, etc. Never once did I see the word demand in the context of the negotiations.

I prefer to tip in cash and leave the government and credit card companies out if it. If the wait staff fully reports it that is their choice.

I prefer to tip in cash and leave the government and credit card companies out if it. If the wait staff fully reports it that is their choice.

I try and do the same when I happen to have cash. I carry very little but bring some smaller bills if I know I will be dining out later that day. When I was a server, your reported tips were automatically 10% of sales. So let's say you had $800 in sales, and had $160 in tips. At a minimum $80 would be reported in tips, and I believe (it has been a LONG time) CC tips were added to that for tax purposes. So if your CC tips ended up being $80 it would report $160 in tips. CC transactions were not as prevalent then as they are now so that is most certainly changed now. I would bet most bills are paid with CC now, whereas it was close to 50/50 when I was serving.

your mentioning of swadley's just made me think of their weird tipping system. it's possible that each location is different and it's possible that they've changed the process since i've last been there, but the few times i've been to the swadley's on south western, i've added a tip on my card and they've handed me the cash. off the top of my head, i can't think of any other place that does it that way.

All the times I went, the cashier asked if I wanted cashback for a tip. Then you have to make sure you ask for change so you don't have commit to that 5 dollar and choose from 0 or 5. I can probably get my own sauce, drinks, and butter. Half the time they don't provide that good of service.

I prefer to tip in cash and leave the government and credit card companies out if it. If the wait staff fully reports it that is their choice.

I hafta shake my head in disbelief seeing some of these comments.
If you know that you frequent eateries that have POS when you order why do you not have cash if the system makes you feel awkward?
Plan ahead folks, getting a 20 or two to have in your wallet is not a challenging endeavor.

I hafta shake my head in disbelief seeing some of these comments.
If you know that you frequent eateries that have POS when you order why do you not have cash if the system makes you feel awkward?
Plan ahead folks, getting a 20 or two to have in your wallet is not a challenging endeavor.

That's true, its always an option to bring 200 dollars in cash to Apple Store if you need a major service appear done or 50 dollars in cash if you are buying a quick lunch for group of people. I don't really care about the prompt now and I think more and more people feeling the same way. It just makes it easier to say no in other services that traditional took tips.

Also, we just went through a major pandemic where using cash was frowned upon and more and more places used it as an excess to go cashless. Seems like every year the idea to go completely cashless monetary system is floated around.

If we are ever forced to go cashless there should be no transaction or annual fees for using debt/credit cards or fees for checking accounts. I suspect the financial services industry wouldn't be so excited about going cashless in that scenario.

Tipping for things is out of control especially when prices on everything have already skyrocketed. I've always been a pretty good tipper & believe in taking care of people for good service but a lot of these quick service & even fast food type places expect it now. I occasionally will have clients give me small gifts, gift cards, etc and have been "tipped" even but I know it's just a result of giving people great service never ever an expectation.

That's true, its al Go back and read what I postedways an option to bring 200 dollars in cash to Apple Store if you need a major service appear done or 50 dollars in cash if you are buying a quick lunch for group of people. I don't really care about the prompt now and I think more and more people feeling the same way. It just makes it easier to say no in other services that traditional took tips.

Also, we just went through a major pandemic where using cash was frowned upon and more and more places used it as an excess to go cashless. Seems like every year the idea to go completely cashless monetary system is floated around.

Your response to my post with hyperbole is off point.

1. I posted about POS in restaurants and the awkwardness of being watched. You don't feel that way so my post was not meant for you or those that say no to tipping at POS and carry that to other traditionally tipped services.
2. If you go to the Apple store for major service more than once a year, get an upgrade.
3. Pandemic is over so not germane to my points either. Any merchant frowning on cash is losing business. Good luck to them.