I went into the one in Edmond and the guy working the registrar was too busy talking with other employees to wait on me. I waited and waited (note it was not about restaurant business. I finally gave up and left.

Wow, we had THE SAME exact experience at the Edmond Panera. We were standing in line behind an employee who was ordering a to-go meal and just chatting, meanwhile we stood for about 10 minutes behind without any acknoledgement or anything. They were just cutting up and having a nice time. Meanwhile we just needed cups for our drinks because we had actually ordered at the kiosk at the door. Panera has just completely fallen out of favor of my family because of this type of service, worsening food quality, and overall dirtiness anymore. We're moving on.

*computer glitch posted twice, cannot delete