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chssooner
11-05-2022, 05:26 PM
Wonder if OKC will be getting another one by 2024?

rkjg24
01-23-2023, 01:58 PM
There's word going around that the large undeveloped land at SW 11th & Mustang Road is getting a Costco...

Thatguy15
01-24-2023, 12:32 PM
There's word going around that the large undeveloped land at SW 11th & Mustang Road is getting a Costco...

Good, we need to make the traffic worse on Mustang Rd. Lol

chssooner
01-24-2023, 12:53 PM
Good, we need to make the traffic worse on Mustang Rd. Lol

I mean, you don't expect them to go on BFE avenue, do you? I know you were joking, as am I. But they locate in highly populated areas and not in rural, uncrowded areas.

Pete
01-24-2023, 01:20 PM
There's word going around that the large undeveloped land at SW 11th & Mustang Road is getting a Costco...

I checked with the broker and he said no deal has been struck.

Lots of developers and brokers have been trying to get them to commit to a site in West OKC/Yukon/Mustang for at least a few years.

Pete
01-25-2023, 02:22 PM
More about the rumored Costco in the Yukon/Mustang area...

I'm pretty certain no deal has been reached for a new location in that area.

Costco is not 100% committed to opening in that area after a somewhat disappointing opening in Moore.

jdross1982
01-25-2023, 02:36 PM
More about the rumored Costco in the Yukon/Mustang area...

I'm pretty certain no deal has been reached for a new location in that area.

Costco is not 100% committed to opening in that area after a somewhat disappointing opening in Moore.

Are there other areas on the OKC metro that Costco is looking at?

Pete
01-25-2023, 02:38 PM
Are there other areas on the OKC metro that Costco is looking at?

I don't believe so.

I think the OKC area will either stick with the two locations or open the 3rd out west and be done.

David
01-25-2023, 03:57 PM
More about the rumored Costco in the Yukon/Mustang area...

I'm pretty certain no deal has been reached for a new location in that area.

Costco is not 100% committed to opening in that area after a somewhat disappointing opening in Moore.

I have to wonder if the expectation that people would drive up from Norman didn't pan out.

Pete
01-25-2023, 04:02 PM
I would also think that Moore and the southside are more loyal to Walmart and Sams Club than North OKC and Edmond.

HangryHippo
01-25-2023, 06:53 PM
I think Norman would’ve done better. 19th area is a hellscape and Moore is soulless.

Pete
01-25-2023, 06:58 PM
I think Norman would’ve done better. 19th area is a hellscape and Moore is soulless.

It's a weird location for Costco.

They almost always are on a highway. That interior location means almost everyone has to drive right past Sam's Club and Walmart.

For their first store here, they were incredible sticklers about wanting to be right off the turnpike and Western. Not sure why they picked that Moore location but not surprised it's not doing nearly as well as their northside store.

midtownokcer
01-25-2023, 09:07 PM
It's a weird location for Costco.

They almost always are on a highway. That interior location means almost everyone has to drive right past Sam's Club and Walmart.

For their first store here, they were incredible sticklers about wanting to be right off the turnpike and Western. Not sure why they picked that Moore location but not surprised it's not doing nearly as well as their northside store.

I've noticed this as well. I avoid the northside location on weekends. If I need to go to Costco on a weekend, I go to the Moore location. Nowhere near as busy. It's even more dead on weeknights. All that said, neither location comes close to what Costcos are like in California. Check out lines all the way back to the freezers. People lining up to go in. Sam's and Wal-Mart are ingrained in our culture here.

Pete
01-26-2023, 07:53 AM
^

Yes, even at its busiest, I've never seen the Costco here approaching what I endured in California on a typical day. And this was at the Thousand Oaks Costsco, in a city of just over 100K with scores of Costcos in every direction. I would have to stock up on dog food and other things so I didn't have to even go in between Thanksgiving and Christmas. On many of those days, you couldn't find a parking space in their massive lot.

Same was true of Trader Joe's, and there were even more of those.

But I'm not complaining; I love being able to waltz into Costco or TJ's here any day, any time. Everything in OKC is so darn easy.

mattjank
01-26-2023, 08:42 AM
I think Norman would’ve done better. 19th area is a hellscape and Moore is soulless.

This is why I have never bothered to even try to check it out. Norman resident, so only 5 miles away. Having to go up 36th/Telephone Rd or brave 19th street are a non-starter.

But the first time I tried at another location, they wouldn't let me in without a membership, even to just look around. So I haven't even tried at the Moore location. With that and driving by Sam's on my way home every day, why make the effort?

Now Trader Joe's, I drive there once at least every other week

therhett17
01-26-2023, 08:56 AM
Surprised to hear that about the Moore location, anytime we've gone it's been insanely busy, as much as the north location.

MagzOK
01-26-2023, 09:30 AM
The locations here in OKC are not near as busy as locations in the Dallas area we've been to with my parents. Gas lines winding all through parking lots, tons of people inside, and parking lot rage taking place in the parking lot! It's crazy!

catch22
01-26-2023, 10:30 AM
This is why I have never bothered to even try to check it out. Norman resident, so only 5 miles away. Having to go up 36th/Telephone Rd or brave 19th street are a non-starter.

But the first time I tried at another location, they wouldn't let me in without a membership, even to just look around. So I haven't even tried at the Moore location. With that and driving by Sam's on my way home every day, why make the effort?

Now Trader Joe's, I drive there once at least every other week

Just go through the exit, when the person asks to see your card say you are actually going to the membership desk to sign up, get a replacement card, get a temporary day slip, etc. . Keep walking past the membership desk to the food area, that area is busy enough to slip through a busy cashier area and into the store. It's not like you can buy anything anyway, and they check every receipt leaving the door. So I don't know why they make a big deal out of it. Worst you could do is take a few samples but even then those are fewer and far between now.

April in the Plaza
01-26-2023, 10:56 AM
This is why I have never bothered to even try to check it out. Norman resident, so only 5 miles away. Having to go up 36th/Telephone Rd or brave 19th street are a non-starter.

But the first time I tried at another location, they wouldn't let me in without a membership, even to just look around. So I haven't even tried at the Moore location. With that and driving by Sam's on my way home every day, why make the effort?

Now Trader Joe's, I drive there once at least every other week

They used to fully refund your $60 membership fee if you canceled in the initial year. Not sure if that has changed with the historically high inflation.

jedicurt
01-26-2023, 10:59 AM
They used to fully refund your $60 membership fee if you canceled in the initial year. Not sure if that has changed with the historically high inflation.

What would inflation have to do with this?

jn1780
01-26-2023, 11:24 AM
Just go through the exit, when the person asks to see your card say you are actually going to the membership desk to sign up, get a replacement card, get a temporary day slip, etc. . Keep walking past the membership desk to the food area, that area is busy enough to slip through a busy cashier area and into the store. It's not like you can buy anything anyway, and they check every receipt leaving the door. So I don't know why they make a big deal out of it. Worst you could do is take a few samples but even then those are fewer and far between now.

I don't think Sam's bothers with card checking anymore. They already check your cart before you leave so what value a front door check bring them?

Jersey Boss
01-26-2023, 11:36 AM
This is why I have never bothered to even try to check it out. Norman resident, so only 5 miles away. Having to go up 36th/Telephone Rd or brave 19th street are a non-starter.

But the first time I tried at another location, they wouldn't let me in without a membership, even to just look around. So I haven't even tried at the Moore location. With that and driving by Sam's on my way home every day, why make the effort?

Now Trader Joe's, I drive there once at least every other week

Anyone can get Rx or immunizations at a Costco w/o membership. Tell the door checker that is what you are doing. You can get that buck and a half frank at the food court without a card as well

gjl
01-26-2023, 11:49 AM
I don't think Sam's bothers with card checking anymore. They already check your cart before you leave so what value a front door check bring them?
Sams always seemed to be location specific on the card check at the door. Although lately they haven’t been checking at the ones i go to. Even if they have someone at the door I usually lust walk on by then without even looking at them.

FighttheGoodFight
01-26-2023, 12:09 PM
I will now admit I used to think Sams was just fine and no need to go to Costco. I now only go to Costco. The quality and selection are just so much better. Only thing I miss is Scan and Go from Sam's.

gjl
01-26-2023, 12:19 PM
I will now admit I used to think Sams was just fine and no need to go to Costco. I now only go to Costco. The quality and selection are just so much better. Only thing I miss is Scan and Go from Sam's.
And the fact that you can buy the same product at Sam's for years and then poof its gone never to be seen there again. Many times its a name brand product too. One time I complained to a manager about that and they said Sam's probably couldn’t get that product for the price they wanted to pay any more. My thoughts were who cares. Stock the product and just charge more for it. I don’t know if Costco does that too.

therhett17
01-26-2023, 12:20 PM
I don't understand the point of checking cards at the door, you have to have a card at checkout to actually buy anything

Pete
01-26-2023, 12:46 PM
I don't understand the point of checking cards at the door, you have to have a card at checkout to actually buy anything

Cuts down on theft.

jdross1982
01-26-2023, 03:16 PM
With the great success of the North location, there really is no reason to not open a 2nd location in Edmond off I35 which would draw from Edmond, Guthrie and beyond.

therhett17
01-26-2023, 03:20 PM
With the great success of the North location, there really is no reason to not open a 2nd location in Edmond off I35 which would draw from Edmond, Guthrie and beyond.

In a "perfect world", there'd be one in the Yukon/Mustang area and one in the MWC/Del City area, in addition to the two we already have in the north and south. But that's unlikely to happen, especially the east metro location

catch22
01-26-2023, 08:37 PM
I don't understand the point of checking cards at the door, you have to have a card at checkout to actually buy anything

I think there's some psychological value for the members. It is a "members-only warehouse" after all. Someone pays good money for that card - they want to pull it out and flash it as they go in.

MagzOK
01-30-2023, 12:01 PM
I think there's some psychological value for the members. It is a "members-only warehouse" after all. Someone pays good money for that card - they want to pull it out and flash it as they go in.

No. As a member, it's annoying to have to stop and fumble with the wallet to produce the card. But it is what it is, I don't really think too much about it.

midtownokcer
01-30-2023, 12:08 PM
No. As a member, it's annoying to have to stop and fumble with the wallet to produce the card. But it is what it is, I don't really think too much about it.

I don't even carry my physical card with me anymore. I just pull up the app, which has a digital version of the card and show them that.

king183
01-31-2023, 09:37 AM
I think there's some psychological value for the members. It is a "members-only warehouse" after all. Someone pays good money for that card - they want to pull it out and flash it as they go in.

Logistically, it makes sense. A lot of people don't know it's a members-only warehouse and try to shop there. Imagine the crap show it would be if all these people shopped, got to check out, and then realized they had to be members. It would back up everyone, require restocking from carts, create frustration all around, etc.

Bowser214
05-19-2023, 09:19 PM
Costco to open new location in Tulsa next week
https://www.newson6.com/story/6465f92136244c072980be28/new-costco-set-to-open-in-tulsa-?fbclid=IwAR0pAo6S6JJnFCPsLXfm_orLVA3FIRKX9VC9pS6j agD94B2wbtccvrLT30k&mibextid=Zxz2cZ

Edmond Hausfrau
05-20-2023, 01:19 PM
Family member used Costco Travel this year for first time for a 2 week trip to Florence and Venice, said the price was incredibly reasonable and the hotels were better than expected at the price point. Some of those travel deals they list are amazing, they seem to have crazy low Fiji pricing.
I finally broke down and joined solely based on travel. Never had cause to set foot in any members only warehouse til now, but seemed worth the try this year. Any other hot tips besides the gas? I used to live in Bothell so I'm already well versed on the Kirkland brand lol.

Pete
05-20-2023, 01:24 PM
^

Any service or product Costco gets behind, you can count on good quality and value. That is by far the biggest difference between it and Sam's Club.

For example, I've bought some really nice high-quality furniture from Costco and I'd never buy anything like that from Sam's.

Also, Costco has incredible customer service. You can return anything, at any time and almost in any condition.

unfundedrick
05-20-2023, 09:11 PM
Family member used Costco Travel this year for first time for a 2 week trip to Florence and Venice, said the price was incredibly reasonable and the hotels were better than expected at the price point. Some of those travel deals they list are amazing, they seem to have crazy low Fiji pricing.
I finally broke down and joined solely based on travel. Never had cause to set foot in any members only warehouse til now, but seemed worth the try this year. Any other hot tips besides the gas? I used to live in Bothell so I'm already well versed on the Kirkland brand lol.

They may have gotten a very good deal on their travel but, keep in mind, Costco has absolutely no control of the price of any component of travel. Listing good deals on travel is one thing. Finding those good deals available for what you want is another.

Celebrator
05-21-2023, 12:13 AM
Costco is our only weekly shopping stop. Celebrated like we won the lottery when they finally opened here a few years ago. Couldn't live without it, really. Have bought travel (they are awesome for rental cars) including a cruise, tires, appliances, and tons of food and clothes. I have heard that they are the largest organic retailer in the world! They are just a great store and we are very loyal shoppers there because of the combination of selection, quality, and price that is just unbeatable for our shopping habits. And our particular store is one of the nicest ones with the best selection that we have been to in the entire country...seriously!

bombermwc
05-22-2023, 07:57 AM
On the tech side, I do with Costco would catch up with Sams. That mobile checkout would be a real nice change with the lines at Costco. Those reciept checkers are already a-holes enough. I'm sure they'll be able to catch someone faking it there.

And the app is not very helpful either. With Sams, it knows where the item is in the store and tells me where to go. The Costco employees are great, but they even say "well they move things around all the the time so the last time I saw that, it was on aisle X". They've always been willing to walk with me, but I'm a big proponent of customers also helping themselves to information made available to them so the employee is freed up to do their tasks or help the customer that needs real help not just a pointing finger.

It's simple things too. At Sams, you can swipe or scan your membership card and the tech is smart enough to know that its the membership card. At Costco, you have to scan it. If you swipe it, it sits there like a dumb brick. And yes, I do test out things like that to compare the two to see how their tech folks are thinking about customer interaction. So far, Sams still wins, but they also have Walmart and Lowes to build the models off of with incredible inventory management. For all Costco can hope to be, there's something that comes with being a mega-corp like the parent of Wally World.

For all they do well, it just seems like a couple of the technology elements are still lagging.

FighttheGoodFight
05-22-2023, 08:49 AM
On the tech side, I do with Costco would catch up with Sams. That mobile checkout would be a real nice change with the lines at Costco. Those reciept checkers are already a-holes enough. I'm sure they'll be able to catch someone faking it there.

And the app is not very helpful either. With Sams, it knows where the item is in the store and tells me where to go. The Costco employees are great, but they even say "well they move things around all the the time so the last time I saw that, it was on aisle X". They've always been willing to walk with me, but I'm a big proponent of customers also helping themselves to information made available to them so the employee is freed up to do their tasks or help the customer that needs real help not just a pointing finger.

It's simple things too. At Sams, you can swipe or scan your membership card and the tech is smart enough to know that its the membership card. At Costco, you have to scan it. If you swipe it, it sits there like a dumb brick. And yes, I do test out things like that to compare the two to see how their tech folks are thinking about customer interaction. So far, Sams still wins, but they also have Walmart and Lowes to build the models off of with incredible inventory management. For all Costco can hope to be, there's something that comes with being a mega-corp like the parent of Wally World.

For all they do well, it just seems like a couple of the technology elements are still lagging.

I wonder if it is more of a difference in what they want between Sams and Costco. I feel like Costco wants people to be checking people out in lanes and loading it in to the carts. I feel like Sams eventually wants no lane checkers at all (much like Walmart). The irony is when I go to Sams the two lanes doing in person checkout are miles long and the self checkouts are empty.

Costcos online search is terrible though. But I did find out that the stock per store can be pretty different. I always see some new product online and it turns out only in SoCal so I never get it at our Costco.

Pete
05-22-2023, 08:53 AM
The tech difference is simply due to Sam's being a part of Walmart, the world's largest retailer with massive existing infrastructure and resources. Costco is a tiny fraction of their size and independent.

Walmart uses technology primarily so they can hire a lot fewer people in the stores, whereas Costco is very focused on employees and customer service.

warreng88
05-22-2023, 10:26 AM
^

Any service or product Costco gets behind, you can count on good quality and value. That is by far the biggest difference between it and Sam's Club.

For example, I've bought some really nice high-quality furniture from Costco and I'd never buy anything like that from Sam's.

Also, Costco has incredible customer service. You can return anything, at any time and almost in any condition.

I was in the market to purchase some bose headphones there and asked the person working what the return policy was (I haven't ever had to return anything there) and she said, if you don't like it, bring it back...

Mountaingoat
05-22-2023, 11:26 AM
I have returned several things to COSTCO and have never had any problems, even when the product was slightly used.

Just the facts
05-22-2023, 12:33 PM
I wonder if it is more of a difference in what they want between Sams and Costco. I feel like Costco wants people to be checking people out in lanes and loading it in to the carts. I feel like Sams eventually wants no lane checkers at all (much like Walmart). The irony is when I go to Sams the two lanes doing in person checkout are miles long and the self checkouts are empty.

Costcos online search is terrible though. But I did find out that the stock per store can be pretty different. I always see some new product online and it turns out only in SoCal so I never get it at our Costco.

Our local Costco is almost exclusively self-checkout. The only time there is an actual cashier is if someone needs assistance or if the self-checkout is backed up. There are 6 self-check out lanes and only 3 cashier lanes.

At our nearest Sams self-check out and cashier lanes are split about 50/50 but they have two RFID checkouts and you just push your cart through and pay the total.

barrettd
05-23-2023, 06:44 AM
Our local Costco is almost exclusively self-checkout. The only time there is an actual cashier is if someone needs assistance or if the self-checkout is backed up. There are 6 self-check out lanes and only 3 cashier lanes.

At our nearest Sams self-check out and cashier lanes are split about 50/50 but they have two RFID checkouts and you just push your cart through and pay the total.

I haven't yet heard of this RFID checkout at Sam's. Do they have them here in OKC too? I always use Scan N Go.

Mballard85
05-23-2023, 08:05 AM
We just purchased a full set of tires from Costco, it was pretty large savings over both Hibdon's and Discount Tires, and these were BF Goodrich tires. Ended up saving over $225 for the set.

FighttheGoodFight
05-23-2023, 08:56 AM
We just purchased a full set of tires from Costco, it was pretty large savings over both Hibdon's and Discount Tires, and these were BF Goodrich tires. Ended up saving over $225 for the set.

Also for anyone who wants to buy from Costco, discount tire will match the price if you show it on your phone. I had to get tires and Costco had the better deal but a longer wait. Discount Tire matched it with no issues and had it done a week earlier.

MagzOK
05-23-2023, 10:02 AM
Also for anyone who wants to buy from Costco, discount tire will match the price if you show it on your phone. I had to get tires and Costco had the better deal but a longer wait. Discount Tire matched it with no issues and had it done a week earlier.

This is good to know, thank you for sharing. I've always enjoyed being a Discount Tire customer, however this past December we couldn't pass up a deal for Michelins there at Costco and swiftly made an appt for the next Sunday and we arrived and just spent the time shopping while they installed. I do also like how they offer nitrogen for tires and that we can pull up ourselves to nitrogen machines to top off when needed. As for rotations, we have scheduled an appt and then shopped during the rotation and had no delays. It is pretty convenient.

This being said, I've always been pleased with Discount Tire. They do maintain an entire line of options whereas Costco is just pushing their few specials.

FighttheGoodFight
05-23-2023, 10:23 AM
This is good to know, thank you for sharing. I've always enjoyed being a Discount Tire customer, however this past December we couldn't pass up a deal for Michelins there at Costco and swiftly made an appt for the next Sunday and we arrived and just spent the time shopping while they installed. I do also like how they offer nitrogen for tires and that we can pull up ourselves to nitrogen machines to top off when needed. As for rotations, we have scheduled an appt and then shopped during the rotation and had no delays. It is pretty convenient.

This being said, I've always been pleased with Discount Tire. They do maintain an entire line of options whereas Costco is just pushing their few specials.

I'm a fan of the tire filler at Costco as well. But somehow the person before me always manages to tangle the thing up into a mess. I spend time getting it undone then I'm sure the next person tangles it up again. I dont really know how they manage to do that!

bombermwc
05-24-2023, 08:10 AM
The tech difference is simply due to Sam's being a part of Walmart, the world's largest retailer with massive existing infrastructure and resources. Costco is a tiny fraction of their size and independent.

Walmart uses technology primarily so they can hire a lot fewer people in the stores, whereas Costco is very focused on employees and customer service.

The comment about customer service i think is a bit of an excuse. If they had the technology in the users' hands, it would improve the customer experience. If you've ever used the app, you know how inaccurate it is regarding stock. Like the other person here said, you get excited only to see its only available 5 states away. The "local store" stock isn't there precisely beacuse of what you said. They have not invested in the inventory tracking. That's not a way to reduce employees. Someone has to scan that inventory all the time (loss prevention has to be considered so you can't just assume what came in the store is the same number that went out....damaged goods, etc).

And I'm not overly concerned with the cashiers myself. Now, I've discovered that self checkout can't use the "bring your own bag" method without complaining every 2 seconds about the weight being wrong. So i avoid the self checkout at Crest in most cases (drives me crazy to have to wait for someone to come help repeatedly). But the scan and go app for Sams, yeah that's a game changer. THAT's a benefit to customer service. Lord knows the receipt checkers are going to hawkeye any abuse. But to be able to just walk out and let them scan that QR code saves me a lot of time. For CostCo, that would be about 10 minutes of waiting in the Moore location, either for self-checkout or for a cashier.

So just my personal opinion....these ARE things to help the customer experience that they need to work on.

oklip955
05-24-2023, 12:55 PM
The problem I've run into at the Memorial rd store is the lack of parking. I am not going to drive around for 30 min looking for someoen who is leaving. They need to update their online and do a curb side pickup option.

FighttheGoodFight
05-24-2023, 02:32 PM
The problem I've run into at the Memorial rd store is the lack of parking. I am not going to drive around for 30 min looking for someoen who is leaving. They need to update their online and do a curb side pickup option.

I order off of Costco Online a lot for non-cold items. Two day free shipping and always quick. Great for our family.

therhett17
08-23-2023, 10:22 AM
Noticed the Costco on Western repaved their parking lot recently. Surprised it was done so soon, I never noticed any cracks or potholes from the original paving.

rizzo
08-23-2023, 10:24 AM
Noticed the Costco on Western repaved their parking lot recently. Surprised it was done so soon, I never noticed any cracks or potholes from the original paving.

Was it repaved or resealed?

therhett17
08-23-2023, 10:27 AM
Was it repaved or resealed?

That's a good question, I'm not sure. It looks new, but it could be a sealant, I suppose

Shortsyeararound
08-23-2023, 11:13 AM
That's a good question, I'm not sure. It looks new, but it could be a sealant, I suppose

Just the spray reseal- took them 2/3 days.
Smell always reminds me of Frontier City.

scottk
08-23-2023, 06:56 PM
Just the spray reseal- took them 2/3 days.
Smell always reminds me of Frontier City.

Speaking of the parking lot, at one time I thought there were plans for the Costco at Memorial and Western to build a car wash somewhere on the property near the gas station, any progress on that or did it get put on hold?

Elrenogolf
08-23-2023, 07:55 PM
Speaking of the parking lot, at one time I thought there were plans for the Costco at Memorial and Western to build a car wash somewhere on the property near the gas station, any progress on that or did it get put on hold?

Someone said one of the new Costco executives doesn’t like car washes so it may be on hold.

Pete
08-24-2023, 07:22 AM
Someone said one of the new Costco executives doesn’t like car washes so it may be on hold.

They filed their plans a long time ago and nothing has happened since, so I strongly suspect this isn't going to happen.

BoulderSooner
08-24-2023, 09:42 AM
Someone said one of the new Costco executives doesn’t like car washes so it may be on hold.

that is what i was told from one of the managers at the north OKC costco ..