View Full Version : Kitchen No. 324



Pages : 1 [2] 3 4

Midtowner
01-24-2013, 10:52 AM
The iPad simply replaces the notepad at the hostess stand at other restaurants. The girl with the iPad will find you seating as it becomes available and direct you to the counter to order and then be immediately seated. Ultimately works out very nicely. If you don't go back simply because they're popular and busy or you have an issue with iPads, you are really missing out.

I've had really negative experiences with restaurants using iPads. The servers typically don't know the menu as well and just assume the technology will do everything. The notepad will always be a much simpler way to take orders. If I'm spending $10 on a meal, a piece of paper is the least of your concerns as far as cost/carbon footprint. As far as it being popular, when lunch takes a long time, I lose money because I lose the ability to bill time/get things done. I'm not going to a restaurant for lunch which is going to involve much of a wait. I don't care how good the food is.

BoulderSooner
01-24-2013, 11:19 AM
I've had really negative experiences with restaurants using iPads. The servers typically don't know the menu as well and just assume the technology will do everything. The notepad will always be a much simpler way to take orders. If I'm spending $10 on a meal, a piece of paper is the least of your concerns as far as cost/carbon footprint. As far as it being popular, when lunch takes a long time, I lose money because I lose the ability to bill time/get things done. I'm not going to a restaurant for lunch which is going to involve much of a wait. I don't care how good the food is.

they don't take your order on the ipad ... you order at the counter

Paseofreak
01-24-2013, 11:28 AM
Metro, to qualify, this setup is not like the Saturn Grill ordering system. The iPad is only to record your place in line, how many in your party and the number in the little stand she'll hand you. The girl with the pad is constantly scanning the room for appropriate seating for your group. When that opens up, she will find you and invite you to order at the counter with a real cash register and printed tickets. You'll then make your way to your seats as directed by iPad girl. Even during crazy Saturday brunch it has been no longer than two minutes after seating before someone is greeting me and pouring water. I've never waited longer than seven or eight minutes after that for my food and beverages to arrive. All that being said, I completely understand the need for quick, predictable lunch during the work day, especially when billable hours are at stake.

BBatesokc
01-24-2013, 11:40 AM
Midtowner - give it a try. I think you made assumptions that don't really apply to this set up.

As stated, the iPad is simply to keep parties sorted so they can be seated. You order at the counter and get a number.

I actually really like this setup.

Otherwise, you walk in and stand in line to order and then have to compete with others for a table.

With this setup you can rest assured that you can order and not worry about people running in after you to get and hold a table for others.

I've never waited more then 5-6 minutes for a table and I go there a lot.

That said, I really don't like Saturn Grill's use of the iPad. Last time we were there they announced everyone's lunch total out loud to each person in our party - was really awkward and everyone was talking about it after-the-fact (not good).

catch22
01-24-2013, 12:01 PM
I went to a restaurant in Gainesville, FL the other day -- the servers used their iPhones to take your order. Was actually pretty neat. I do wait tables on the side as a second job for extra spending cash, and nothing beats a pad and pen.

metro
01-24-2013, 12:27 PM
Metro, to qualify, this setup is not like the Saturn Grill ordering system. The iPad is only to record your place in line, how many in your party and the number in the little stand she'll hand you. The girl with the pad is constantly scanning the room for appropriate seating for your group. When that opens up, she will find you and invite you to order at the counter with a real cash register and printed tickets. You'll then make your way to your seats as directed by iPad girl. Even during crazy Saturday brunch it has been no longer than two minutes after seating before someone is greeting me and pouring water. I've never waited longer than seven or eight minutes after that for my food and beverages to arrive. All that being said, I completely understand the need for quick, predictable lunch during the work day, especially when billable hours are at stake.

To clarify, not me, MIDTOWNER

metro
01-24-2013, 12:28 PM
Metro - give it a try. I think you made assumptions that don't really apply to this set up.

As stated, the iPad is simply to keep parties sorted so they can be seated. You order at the counter and get a number.

I actually really like this setup.

Otherwise, you walk in and stand in line to order and then have to compete with others for a table.

With this setup you can rest assured that you can order and not worry about people running in after you to get and hold a table for others.

I've never waited more then 5-6 minutes for a table and I go there a lot.

That said, I really don't like Saturn Grill's use of the iPad. Last time we were there they announced everyone's lunch total out loud to each person in our party - was really awkward and everyone was talking about it after-the-fact (not good).

Again, I'm not the one who had the issue with it, it was MIDTOWNER. Only a lawyer would have the ego to bill for their "valuable lunch time".

Paseofreak
01-24-2013, 12:34 PM
Ooops!

Midtowner
01-24-2013, 12:46 PM
Metro, to qualify, this setup is not like the Saturn Grill ordering system. The iPad is only to record your place in line, how many in your party and the number in the little stand she'll hand you. The girl with the pad is constantly scanning the room for appropriate seating for your group. When that opens up, she will find you and invite you to order at the counter with a real cash register and printed tickets. You'll then make your way to your seats as directed by iPad girl. Even during crazy Saturday brunch it has been no longer than two minutes after seating before someone is greeting me and pouring water. I've never waited longer than seven or eight minutes after that for my food and beverages to arrive. All that being said, I completely understand the need for quick, predictable lunch during the work day, especially when billable hours are at stake.

I'll come back when things cool off a little. It's just too chaotic right now, or it at least looks that way. Maybe if there was a hostess at the front to immediately greet me and estimate the wait time, I'd be game, but I'm just not a fan of what looked like (and maybe I'm wrong) an 'every man for himself' sort of situation.

Midtowner
01-24-2013, 12:47 PM
Again, I'm not the one who had the issue with it, it was MIDTOWNER. Only a lawyer would have the ego to bill for their "valuable lunch time".

Losing an hour costs me $175. That's an expensive lunch.

onthestrip
01-24-2013, 01:03 PM
Whatever they can do to keep people from table squatting is alright by me. Thats one big pet peeve, going to a counter service type restaurant and then see several tables being held by one person who hasnt ordered or got their food, waiting for their group to show up. If you go along with everyone else there are usually tables that open up once you order or at least when your food is ready. This can be a problem at some Panera Breads during a busy lunch hour.

And metro, midtowner didnt say he billed during lunch, just that he cant bill because he is at lunch.

BBatesokc
01-24-2013, 01:10 PM
To clarify, not me, MIDTOWNER

Not sure why I typed 'metro' - corrected though.

Midtowner
01-24-2013, 02:31 PM
Again, I'm not the one who had the issue with it, it was MIDTOWNER. Only a lawyer would have the ego to bill for their "valuable lunch time".

Wow. Wake up on the wrong side of the bed this morning?

OKCisOK4me
01-24-2013, 06:29 PM
Losing an hour costs me $175. That's an expensive lunch.

Think it's time you order food to your office if it's that bad. Might have to trade in that Eagle badge for your lack of thrift...which is one of the 12 points of being a Boy Scout...which of course you are no longer, lol.

Matt
01-24-2013, 07:24 PM
Again, I'm not the one who had the issue with it, it was MIDTOWNER. Only a lawyer would have the ego to bill for their "valuable lunch time".

Midtowner's a lawyer?!?! Has he ever mentioned this before?

kevinpate
01-24-2013, 07:28 PM
Meanwhile, back at the 324 .... are they still slammed up full on Saturday mornings?

OKCisOK4me
01-24-2013, 07:45 PM
You should go down there on Saturday morning and find out...

kevinpate
01-24-2013, 10:24 PM
You should go down there on Saturday morning and find out...

Driving 20 miles or so to find a fully packed house and a waiting line to boot is not my idea of fun for a Saturday morning meal. I'm rarely ever in OKC on a Sat. morn, but my lovely canna come with me during the week so to enjoy together it's a destination type meal and not a drop by. So I was just wondering how popular it is on Sat. around opening time.

OKCPhotog
01-24-2013, 10:27 PM
Driving 20 miles or so to find a fully packed house and a waiting line to boot is not my idea of fun for a Saturday morning meal. I'm rarely ever in OKC on a Sat. morn, but my lovely canna come with me during the week so to enjoy together it's a destination type meal and not a drop by. So I was just wondering how popular it is on Sat. around opening time.

I went last Saturday and it was PACKED around 9:30, alternatively I went on a weekday two weeks ago around 10 and there was no wait at all

OKCisOK4me
01-25-2013, 12:39 AM
Driving 20 miles or so to find a fully packed house and a waiting line to boot is not my idea of fun for a Saturday morning meal. I'm rarely ever in OKC on a Sat. morn, but my lovely canna come with me during the week so to enjoy together it's a destination type meal and not a drop by. So I was just wondering how popular it is on Sat. around opening time.

Well, at least you have the option to take that 20 mile drive and experience it, while I--on the other hand--take my 15 mile drive to work every Saturday morning at 8:30. Do the rest of us a favor that have to work on Saturday mornings and let us know how it is ;-)

BBatesokc
01-25-2013, 06:34 AM
We go there often on Saturday's because the wife and I workout at the downtown or Midtown Y every Sat. morning. The first 2 weeks was okay, but now the place is absolutely packed pretty much the entire day. That said, we've always been seated within 10-15 minutes and we never considered it a big deal.

Some friends went day before yesterday at lunch and said while it was very full they had a table for 4 within 7 minutes.

They said the routine now is to get a number FIRST from the iPad gal. She then seats you, then you order at the counter and return to your table. This keeps the tables first-come-first-served and makes sure there is no obvious 'squatting' going on. Also ensure you don't place your order and then not have a table when the food arrives.

I much prefer a packed restaurant that is good than some of the bombs downtown has and continues to experience.

catch22
03-25-2013, 08:47 AM
Sounds like they are reducing their hours to 7-2 every day. I believe previous hours may have been 630-3?

BBatesokc
03-25-2013, 09:00 AM
Sounds like they are reducing their hours to 7-2 every day. I believe previous hours may have been 630-3?

That probably makes more sense from a staffing perspective. Not enough hours for two shifts, but the old hours means critical staff (managers, chefs) are always working long shifts. This way you can probably keep it to no more than 9-hour days for most critical staff members (allows for set-up and tear-down outside of normal business hours.

tuck
03-25-2013, 09:04 AM
That probably makes more sense from a staffing perspective. Not enough hours for two shifts, but the old hours means critical staff (managers, chefs) are always working long shifts. This way you can probably keep it to no more than 9-hour days for most critical staff members (allows for set-up and tear-down outside of normal business hours.

You took the words right out of my mouth! thanks!

HangryHippo
03-25-2013, 09:11 AM
You took the words right out of my mouth! thanks!

Tuck, is there anything we can do to get your group to take a look at the old Coach's space in the Bricktown Ballpark? :D

metro
03-25-2013, 11:05 AM
^ THIS. Now all we need is a Good Egg concept in Bricktown, MidTown and Plaza District.

tuck
03-25-2013, 11:21 AM
The Coach's spot will be a great opportunity for someone, just not us. Bricktown has some really good things going on; we have enough going on right now.

HangryHippo
03-25-2013, 11:36 AM
The Coach's spot will be a great opportunity for someone, just not us. Bricktown has some really good things going on; we have enough going on right now.

While I'm sad to hear that, glad you're keeping busy and wish you continued success.

BBatesokc
03-25-2013, 11:55 AM
I'm actually in awe that AGEDG has been able to successfully operate so many different concepts within our city for so long.

OKC and surrounding areas have seen way too many local eateries expand even a single concept too far too fast and fail in every way because of it.

Pete
03-25-2013, 12:09 PM
I'm actually in awe that AGEDG has been able to successfully operate so many different concepts within our city for so long.

OKC and surrounding areas have seen way too many local eateries expand even a single concept too far too fast and fail in every way because of it.

I was just thinking the exact same thing.

I'm not easily impressed, but Tuck and his group completely amaze me.


And, they do it the right way; especially the way they embrace the community and help renovate historic buildings.


I've toyed with the idea of creating a virtual Hall of Fame for those that help make OKC a better place, and Tuck would be one of the very first inductees.

Roger S
03-25-2013, 12:42 PM
Maybe the Oklahoman should have asked Tuck to save the Gold Dome instead of Wayne Coyne. :wink:

HangryHippo
03-25-2013, 12:54 PM
Maybe the Oklahoman should have asked Tuck to save the Gold Dome instead of Wayne Coyne. :wink:

Haha, definitely.

Midtowner
04-03-2013, 02:48 PM
Finally made it in. It was a rainy day, so no crowd even at Noon. The food was out quick and it was excellent.

Dustin
04-03-2013, 04:19 PM
I ate here last week and got the chicken salad sandwich. It was the best chicken salad I have ever had in my life. It's something I crave now.

The wait staff are friendly, the place is beautiful, and the food is amazing. I highly recommend the peach ice tea!

Praedura
04-13-2013, 01:08 AM
Article from ion Oklahoma:

Kitchen No. 324 | ionOKLAHOMA Online (http://www.ionok.com/bon-appetit/kitchen-no-324)

http://www.ionok.com/wp-content/uploads/Kitchen324_Exterior.jpg

http://www.ionok.com/wp-content/uploads/Kitchen324_6.jpg

http://www.ionok.com/wp-content/uploads/Kitchen324_Buffet2.jpg

Praedura
04-30-2013, 04:57 PM
Now serving wine (and other potent potables), starting Monday (May 6):

http://sphotos-a.xx.fbcdn.net/hphotos-ash4/389029_607713469239792_281129427_n.jpg (http://www.facebook.com/photo.php?fbid=607713469239792&set=a.440400055971135.112299.440019256009215)

Source: Timeline Photos | Facebook (http://www.facebook.com/photo.php?fbid=607713469239792&set=a.440400055971135.112299.440019256009215)

adaniel
04-30-2013, 05:02 PM
Ohhhh yeeaaahhhh!

kevinpate
05-29-2013, 07:34 AM
O.M.G.
Good does not begin to describe how happy I am for coming in early this morning.

Open faced toast with a side of truly excellent bacon.

And service? First rate.

Kudos tuck. Big time kudos. And a big nod to Bryn for such great service.

betts
05-29-2013, 10:37 AM
Their bacon is definitely worth a visit. The cinnamon rolls are pretty divine as well.

tuck
05-29-2013, 07:13 PM
O.M.G.
Good does not begin to describe how happy I am for coming in early this morning.

Open faced toast with a side of truly excellent bacon.

And service? First rate.

Kudos tuck. Big time kudos. And a big nod to Bryn for such great service.

So glad you had a great time! Bryn is amazing!

kevinpate
08-05-2013, 07:21 AM
Hmmm, am I here because I needed to be in okc for a training class, or did I pick a class in okc so I had a reason to be here this morning.

Cathead biscuit and bacon says who cares, just enjoy.

Smart biscuit.

Prunepicker
08-11-2013, 11:34 PM
O.M.G.
Good does not begin to describe how happy I am for coming in early this morning.

Open faced toast with a side of truly excellent bacon.

And service? First rate.

Kudos tuck. Big time kudos. And a big nod to Bryn for such great service.
Toast and bacon is one of my fave brefix's. In fact. I often order
toast and bacon without toast.

Where is this place located? I mean besides downtown OKC.

kevinpate
08-12-2013, 07:38 AM
Where is this place located? I mean besides downtown OKC.

324 N Robinson, in the Braniff building (Hence the 324 part of its name.) SE Corner of Robinson and Dean A McGee.
It's worth a visit. Do not forget to order the bacon. Yum.

RadicalModerate
08-17-2013, 05:32 PM
I saw the story in the most recent Gazette regarding the new, local version of "Cronuts" that was re-invented by "Chef Joe" and rushed home today to enter their Facebook contest to give a name to this donut/croissant hybrid.

I was thinkin' . . . Dossants . . . Drouxlers ("droolers") . . . Petit 32Fours . . . and/or GuteBomben.

Apparently there was already a winner: Joenuts.
Excellent choice . . . I guess.

Say! What about Studnuts? =)

Maybe they could still call the ones with maple kreme, maple glaze and bacon bits Oinkers.

It really doesn't matter because with the "eating plan" that I'm on I'd have to feed the dozen Joenuts that was part of the prize to the birds. Anyone have any sour grapes? =)

Pete
10-07-2013, 09:05 AM
FINALLY ate there this Saturday for brunch.

I didn't realize they had changed the ordering process to the traditional table service. There was a wait when we got there around 11AM and clever idea: they took our phone number and texted us when the table was ready.

We sat at the bar-like table that runs along the west side of the space facing Robinson and it was one of those this-doesn't-feel-like-OKC moments, where the entire restaurant was buzzing on a Saturday morning in the middle of the CBD, there were people walking, riding bikes and running outside, and it was great just to see the cars and activity along Robinson.

I had the pastrami & eggs; really tasty and well presented. Service was really prompt, friendly and professional. Tuck runs a tight ship!

Great experience all the way around and such a game-changer for the CBD.

Roger S
10-07-2013, 09:22 AM
We sat at they bar-like table that runs along the west side of the space facing Robinson and it was one of those this-doesn't-feel-like-OKC moments, where the entire restaurant was buzzing on a Saturday morning in the middle of the CBD, there were people walking, riding bikes and running outside, and it was great just to see the cars and activity along Robinson.

We had breakfast at Waffle Champion Sunday morning and I drove back by Kitchen 324 on the way home. I saw lots of people out biking and jogging and while not as busy as what I had experienced in Austin a few weeks ago. It did remind me a lot of what I experienced there. Definitely headed in the right direction.

tuck
10-07-2013, 09:27 AM
Pete, glad you finally made it in. I'll tell you more about our change of service style some other time. We've been very happy with table service and now we are thinking about opening up for dinner.

Mr. Cotter
10-07-2013, 09:39 AM
now we are thinking about opening up for dinner.

Yes, Please! My wife and I would be there often for dinner. Great for those nights we want more than Tucker's, but Cheever's isn't in the budget. (We eat Good Egg a lot.)

Pete
10-07-2013, 08:14 PM
Met Tuck today and he said they hope to be open for dinner by mid-November.

kevinpate
10-07-2013, 08:40 PM
I like the thought of dinner starting up. My lovely can't join me on weekdays, Saturday morns are hers to do with as she see fit and driving 20 miles for grub, even good good grub, isn't high on her list. Sunday is early worship practice and then worship/church for her and her songbird companions. But we do have a few evenings when we are both free at the same time, and we do on occasion come to okc for dinner already. Yeah. This works.

Martin
10-07-2013, 09:07 PM
just curious... is counter service still available for to-go items? -M

tuck
10-08-2013, 04:46 AM
just curious... is counter service still available for to-go items? -M

The entire menu can be ordered at the to-go counter.

RadicalModerate
10-08-2013, 07:28 AM
Can you also get any of the items on the menu?
(sometimes just reading about the food offerings doesn't quite assuage one's hunger)

(sorry)

CCOKC
10-12-2013, 12:08 PM
We will definitely put Kitchen 324 on our pre Thunder game dinner rotation when this is a reality. We walk right by it on our way to the games from our office when the games are on weeknights.

Ginkasa
10-13-2013, 12:15 PM
Pete, glad you finally made it in. I'll tell you more about our change of service style some other time. We've been very happy with table service and now we are thinking about opening up for dinner.


This would be amazing. Due to my work I rarely get up and out for breakfast or even traditional lunch hours. I can tell dinner would net you at least one more customer :)

ljbab728
10-14-2013, 10:18 AM
An update by Molly Fleming at the Journal Record.


OKLAHOMA CITY – One of downtown’s prestigious breakfast and lunch spots will soon offer a third course for patrons who visit from across the metro area seeking its fresh fare.

After being opened for nearly a year, Kitchen No. 324 will offer dinner starting Nov. 19, said Keith Paul, co-founder of Good Egg Dining Group, which owns and operates the restaurant.

He said it was always part of the plan to have a dinner option, but it was expected to take up to two years. Then the restaurant’s brunch unexpectedly became the talk of the town.

“When we first opened Kitchen, we were worried that brunch would not have the fanfare it has now,” he said. “We just hoped it would do well. Brunch is about 35 percent of our weekly revenue. That was a great surprise.”

The brunch success showed Good Egg executives that the restaurant did not depend on employees from downtown businesses.



The dinner menu is still in the works. It is expected to include pasta dishes and seafood, sticking to the flare of Kitchen No. 324 dishes featuring fresh ingredients. There will also be appetizer and dessert options.

Wine, beer, and two to three specialty cocktails will be offered. The cocktails could feature the restaurant’s cold-pressed juices, but that is still being discussed.




When the restaurant opens for dinner, it will also extend its coffee bar hours, as well as keep the bakery case open.

The restaurant is currently open from 7 a.m. to 2 p.m. For dinner, it will be open from 5 p.m. to 9 p.m., with the possibility of later hours on weekends.

“We’re just excited about it,” Paul said. “We think downtown and Oklahoma City is ready for it.”

Pete
10-14-2013, 04:40 PM
Their FB page says dinner will commence Nov. 19th.

pickles
10-14-2013, 07:38 PM
Can't wait to see the menu.

no1cub17
10-14-2013, 10:19 PM
Oh my god. Hell to the yes! Cannot wait.

Lazio85
10-17-2013, 10:42 AM
http://local.fishbowl.com/Images/Messages/00422303/KitchenParkingEmail.jpg