View Full Version : Starbucks
jbrown84 07-10-2008, 03:08 AM 12 out of 29 is fairly significant. Wait is the 29 for OKC or all of Oklahoma?
My predictions:
1. Britton & Broadway Ext.
2. May & Grand
3. Memorial & MacArthur
4. hmmmm
Interestingly, this is one of only six stores they list as confirmed
Closure Watch (http://www.starbuckseverywhere.net/ClosureWatch.htm)
bwana_bob 07-10-2008, 11:04 PM 4 out of 7 Starbucks in Edmond will close....
Danforth & Santa Fe
15th & Santa Fe
Memorial & Bryant
33rd & Broadway (this one won't open - finish out hasn't even started on building)
FritterGirl 07-11-2008, 07:38 AM I heard from a Starbucks manager at Memorial and Penn (in large strip center next to Ultimate Electronics / PetSmart, etc.) that the following will close:
NW 122nd at Penn (S. of 122nd - the one they converted from the old Long John Silvers)
North Memorial at Quail Springs Parkway (west of "restaurant row" by the hotel area)
She said another on Memorial will also close. She's not sure if it is the MacArthur or Bryant store.
jbkrems 07-13-2008, 08:26 AM I also heard from a shift supervisor that these two will close in Edmond:
15th and Santa Fe
Danforth and Santa Fe
So, Bwana Bob, at least part of your predictions are correct.
jbkrems 07-13-2008, 10:24 PM And you can add May & Memorial. I confirmed from an insider it is closing as well.
And you can add May & Memorial. I confirmed from an insider it is closing as well.
May & Memorial? In the Barnes & Noble? Or do you mean the store west of there? Or do you mean Penn & Memorial?
OKCDrummer77 07-13-2008, 11:05 PM I think someone else clarified that as the one west of May on Memorial, closer to Carrabba's and Cheeseburger in Paradise. That one hasn't been there very long, but that fact doesn't seem to help 122nd & Penn or Britton & Broadway, either.
I think someone else clarified that as the one west of May on Memorial, closer to Carrabba's and Cheeseburger in Paradise. That one hasn't been there very long, but that fact doesn't seem to help 122nd & Penn or Britton & Broadway, either.
that makes sense.
Well, if everyone is correct, it looks like 4 stores that are in my vicinity will be closing. I hope those customers will come see us at Vintage Coffee and realize what they've been missing. :cool18:
jbkrems 07-14-2008, 07:49 AM Jim,
The May & Memorial store is the store that is next to Nunu's Mediterranean about halfway between May & Portland/Lake Hefner Parkway. It is the aforementioned Quail Springs store.
The cafe inside Barnes & Noble is actually NOT a Starbucks store. They just sell Starbucks prices, and it is more expensive actually than a REAL Starbucks store. In other words, Barnes & Noble is a rip-off.
sdokc 07-14-2008, 01:58 PM Check this out.
Google Maps used to track Starbucks closures | Webware : Cool Web apps for everyone - CNET (http://news.cnet.com/8301-17939_109-9986513-2.html?hhTest=1&tag=blog.2)
flintysooner 07-17-2008, 09:54 PM Starbucks posted the full list:
http://www.starbucks.com/aboutus/USStoreClosureInfo.pdf
theilluminatedfirefly 09-29-2008, 11:55 PM The Britton Road Starbucks, open less than a year, is closing in August.
I noticed the other day this store is still open. Has anyone heard any updates on the OKC stores closings?
I noticed the other day this store is still open. Has anyone heard any updates on the OKC stores closings?
i'm starting to think the whole thing was a ruse to drive up stock prices.
or perhaps a "new coke" type of ruse.
either way i don't think they'll close any stores.
theilluminatedfirefly 10-05-2008, 09:34 AM It seems counter-intuitive to close any stores this close to the holiday shopping season. I know I drive through Starbucks even more when I'm out shopping. And the cooler weather seems more Starbucks-y.
jbkrems 10-05-2008, 02:18 PM I heard that the Ponca City store will be the first to close.
The rest may not be until 2009. Right now I am at Danforth & Santa Fe in Edmond, and they are still open.
have you people even tried Vintage Coffee?
150th (aka 33rd) just east of Western.
we'll help break those bad habits.
lol.
bwana_bob 12-16-2008, 10:52 PM The two Starbucks locations in Edmond slotted for closure - at 15th and Santa Fe and Danforth and Santa Fe - are going dark on December 19.
oneforone 12-17-2008, 01:51 AM The Del City store is gone. I will admit, they left the building in good shape. It looks like any business could move right in and open in just a few days.
ultimatesooner 12-17-2008, 09:00 AM close em all
metro 12-17-2008, 09:07 AM The two Starbucks locations in Edmond slotted for closure - at 15th and Santa Fe and Danforth and Santa Fe - are going dark on December 19.
What about the one on 2nd near UCO or the one on 15th and Broadway. Edmond has at least 4-5 Starbucks if not more.
bwana_bob 12-17-2008, 09:31 AM 15th & Broadway, 15th & Bryant, 2nd & Baumann, Memorial & Bryant, the location inside the SuperTarget at 2nd & Bryant and the new store on the UCO campus (in the Night Center, lower level, NW side) will remain open.
okyeah 12-17-2008, 11:28 PM The Starbucks at 122nd & Penn closes on December 19. The one on Britton & Broadway Extension also closes Dec. 19.
I'm assuming all the starbucks that were supposed to close are closing on this date......
all disenfranchised (literal pun) starbucks fans can now upgrade to Vintage Coffee @ 150th and Western. Drive-thru, wi-fi, fresh pastries, organic fairly traded coffee - you'll forget about starbucks forever.
oneforone 01-04-2009, 03:12 AM Does anybody here every frequent Cowgirl Coffee?
jsibelius 01-04-2009, 11:14 AM Java Dave's here.
Intrepid 01-04-2009, 12:23 PM It looked like the store on 89th and Western was still open as of this morning. There were a few cars and the lights were on.
I know it was on the list to be closed.
thanks to the people at KSBI for the opportunity today. sorry i am such a goofball on camera. your editing was kind.
KSBI-TV - Home - Local Coffee Shops Reaping the Benefits (http://www.ksbitv.com/home/37177524.html)
SoonerDave 01-07-2009, 02:13 PM It looked like the store on 89th and Western was still open as of this morning. There were a few cars and the lights were on.
I know it was on the list to be closed.
I was told by an employee of the Starbucks at I-240 and Penn that the 89th and Western store may be given a reprieve.
They were doing better than expected since the closure announcement and were on a different kind of "watch list" corporately. Take it for what it's worth...just reporting what was said...
jbrown84 01-07-2009, 02:27 PM 240 & Penn was never set to close...
SoonerDave 01-07-2009, 04:55 PM 240 & Penn was never set to close...
I didn't say it was. An employee at that store told me the store at 89th and Western is being granted the reprieve.
jbrown84 01-08-2009, 01:04 PM Oops. Shame on me for skimming.
ImTheDude 01-08-2009, 11:24 PM Does anybody here every frequent Cowgirl Coffee?
If you are talking about the one in Jones, it closed a few months ago.
If you are talking about the one in Jones, it closed a few months ago.
they may be referring to the drive-thru shack over off of 39th Hwy and Rockwell(?). they may have reopened, not sure.
i don't know how they are able to run a drive-thru coffee shack in oklahoma county. when we looked into it, the health dept. said any establishment that handles hazardous food products (milk is classified as one) must have a 7x7 ADA bathroom. that is about the size of most coffee shacks.
oneforone 01-27-2009, 02:53 AM They have/had locations at Waterloo & Bryant and 39th & Rockwell.
blangtang 03-22-2010, 08:51 PM In case anyone cares, its tomorrow. but ends at 1030 am. I don't get up before noon so bah!
Free Pastry Day | Starbucks Coffee Company (http://www.starbucks.com/blog/4983/free-pastry-day)
Prunepicker 10-21-2011, 11:08 PM The professor was spot on. I'm often irritated with having to deal
a work force that can barely speak English, and I'm not talking about
those from other countries but those born and educated here. The
barista apparently has control issues.
From The Consumerist (http://consumerist.com/2010/08/english-professor-booted-from-starbucks-over-bagel-linguistics.html)
For some customers, Starbucks' very particular lexicon is a
source of anxiety and possibly even anger. But it wasn't having
to order a "venti" or a "tall" that drove a NYC college professor
into an argument at a Manhattan Starbucks over the weekend.
Instead, it was her refusal to tell an employee what she didn't
want on her bagel.
"I just wanted a multigrain bagel," the woman told The NY Post.
"I refused to say 'without butter or cheese.' When you go to
Burger King, you don't have to list the six things you don't want...
Linguistically, it's stupid, and I'm a stickler for correct English."
According to the professor, she was then told she wouldn't get
anything at all unless she specified that she wanted neither
butter nor cheese on her bagel.
"I yelled, 'I want my multigrain bagel!'" she said. "The barista
said, 'You're not going to get anything unless you say butter or
cheese!'" The debate escalated to the point where the manager
contacted the police. The professor says the officers told her
they would have to arrest her if she refused to leave.
The Post also spoke to a Starbucks employee who witnessed
the incident. "She would not answer. It was a reasonable
question," the worker said. "She called [the barista] an a—hole."
Could this situation have been resolved better by the employee
and manager? Was the professor just causing a scene? Would
you like butter or cheese on that?
RadicalModerate 10-22-2011, 12:55 AM This is not a new phenominon.
The more things change the more they stay the same.
6wtfNE4z6a8
She has a point, but she should have just said wether or not she didn't want butter or cheese and made a complaint to the manager or a higher being rather than make a scene. But I still think she has a really good point, she should've just handled it differently IMO.
Easy180 10-22-2011, 10:11 AM She comes across as a bizzatch...Employee was just doing what their employer asked them to do...Gotta problem say you just want it plain, pay for it then take your gripe up with the manager or feel free to not come back
Pretty obvious this lady came in with a tude
betts 10-22-2011, 10:24 AM I'm going to agree with Easy. Also, language is not static, and rules of grammar are only as correct as current usage. I'm waiting for the day when are is replaced by R and you by U, thanks to texting by our kids (and my lazy husband). English evolves and we have to evolve with it. In addition, when one acts like that, one's message will be ignored.
Questor 10-22-2011, 11:50 AM Sounds like the professor is too used to getting her way in the classroom. Here's an idea, how about dealing with the world you live in instead of putting your fingers in your ears and screaming "La la la!" and hoping things will always go your way. if some ass like this was holding up the line at the Starbucks by me it wouldn't be the barista I'd be bitching out, it'd be her thoughtless self. Pick your battles, good grief.
redrunner 10-22-2011, 12:21 PM ^
+1
Thunder 10-22-2011, 01:13 PM The customer is right in this situation. She specifically asked for what she wanted. She did not ask for anything else to be applied on her bagel. The employee kept annoying the customer all the while knowing that the customer wanted nothing on the bagel. The employee did not honor the customer's request. The manager went on a severe power-trip that resulted in the lost revenue for the store. It is very likely for the company to fire the manager and employee for not honoring the customer's request. The police, as usual, continued their bad reputation by favoring a corporation instead of customer.
jn1780 10-22-2011, 02:32 PM The customer is right in this situation. She specifically asked for what she wanted. She did not ask for anything else to be applied on her bagel. The employee kept annoying the customer all the while knowing that the customer wanted nothing on the bagel. The employee did not honor the customer's request. The manager went on a severe power-trip that resulted in the lost revenue for the store. It is very likely for the company to fire the manager and employee for not honoring the customer's request. The police, as usual, continued their bad reputation by favoring a corporation instead of customer.
Why? That's probably company policy and how the manager was trained. It sounds ridiculous to us that the manager would not just give her a plain bagel, but we have to remember that there are hundreds of other crazy and dishonest customers that Starbucks deals with on a daily basis that probably led to this policy being put in place.
This professor would probably go crazy if she ever did any legal work where every single little thing has to be spelled out.
This particular case isn't really about linguistics in my opinion. Corporate policy gone wild, maybe.
Thunder 10-22-2011, 02:36 PM Its a frickin bagel. To me, they were trying to scheme her by making fast cash off of her. She only wanted a frickin bagel...nothing more. They refused to give her that. Don't be telling me that Starbucks are actively training their managers to refuse customers' request for plain bagel.
redrunner 10-22-2011, 02:50 PM PP's link to the story omitted the part when the barista initially asked if she wanted butter or cheese. This uptight woman couldn't say "no, plain please". This story has nothing to do with incorrect grammar or English. I don't know where PP was going with this. It's clear as day the woman was on a power trip.
http://www.nypost.com/p/news/local/manhattan/venti_size_fury_A0uKw71Ky1UAOksmbjrBhI
Prunepicker 10-22-2011, 03:15 PM Here's an idea, how about dealing with the world you live in instead of
putting your fingers in your ears and screaming "La la la!" and hoping
things will always go your way.
The barista has control issues. Instead of dealing with the world she
lives and works in, she stuck her fingers in her ears, so to speak, and
screamed, "do as I say" hoping the customer, forget she's a professor,
would act as she commanded. The professor was and right the
employee was wrong.
Prunepicker 10-22-2011, 03:19 PM PP's link to the story omitted the part when the barista initially asked
if she wanted butter or cheese.
http://www.nypost.com/p/news/local/manhattan/venti_size_fury_A0uKw71Ky1UAOksmbjrBhI
No it didn't.
The Consumerist (http://consumerist.com/2010/08/english-professor-booted-from-starbucks-over-bagel-linguistics.html) see the 4th paragraph. It's clearly implied.
Thunder 10-22-2011, 03:25 PM The barista has control issues. Instead of dealing with the world she
lives and words, in she stuck her fingers in her ears, so to speak, and
screamed, "do as I say" hoping the customer, forget she's a professor,
would act as she commanded. The professor was and right the
employee was wrong.
Amen. Employees are expected to tolerate the customers and do as they request as long its reasonable. Handing over the plain bagel was reasonable. But hell no, Starbucks wanted 25 cents extra for butter and 25 cents extra for cream.
redrunner 10-22-2011, 03:29 PM No it didn't.
The Consumerist (http://consumerist.com/2010/08/english-professor-booted-from-starbucks-over-bagel-linguistics.html) see the 4th paragraph. It's clearly implied.
I don't buy that. Sonic doesn't force me to choose mayo or mustard. I'll ask for one of the two or request it plain. Nor do they force me to take cheese. They always ask if I want cheese on my burger. I say no. This lady had an agenda and couldn't swallow her pride to just say plain, no butter or cheese.
Caboose 10-22-2011, 03:44 PM I don't buy that. Sonic doesn't force me to choose mayo or mustard. I'll ask for one of the two or request it plain. Nor do they force me to take cheese. They always ask if I want cheese on my burger. I say no. This lady had an agenda and couldn't swallow her pride to just say plain, no butter or cheese.
Regardless of whether or not the lady had an agenda if I were the store manager I would fire the barista. When a customer is standing there trying to give us money you accommodate that customer unless it is something completely unreasonable. If the woman asked for "just a multigrain bagel" then give her "just a multigrain bagel" and take her money.
Kokopelli 10-22-2011, 03:45 PM Personally, I don't care for ketchup on my burger and thus I always ask that the ketchup be held. It never ceases to amaze me that the statement "hold the ketchup" is interpreted as hold everything. So i have learned to say everything but ketchup, but every now and then I get a burger with just mustard and mayo. I think it is just a reflection of how bad we have become in the art of listening.
Caboose 10-22-2011, 03:55 PM Personally, I don't care for ketchup on my burger and thus I always ask that the ketchup be held. It never ceases to amaze me that the statement "hold the ketchup" is interpreted as hold everything. So i have learned to say everything but ketchup, but every now and then I get a burger with just mustard and mayo. I think it is just a reflection of how bad we have become in the art of listening.
My personal peeve is that most places put way too much condiment on the burger. I like a bit of mustard and a bit of ketchup... but if I order it with mustard and ketchup the burger comes out so sopping wet, drenched in ketchup and mustard that you can't even hold it because the meat is sliding out from between the buns when you try to pick it, its dripping everywhere, literal PILES of ketchup and mustard everywhere from dripping out of the burger, and you cant even taste the meat or cheese at that point... all you can taste is mustard and ketchup. Hello, I ordered a burger, not a F***** mustard sandwich. I want to taste mustard and ketchup, not DRINK it. Any more I just order my condiments on the side and apply them myself.
Regardless of whether or not the lady had an agenda if I were the store manager I would fire the barista. When a customer is standing there trying to give us money you accommodate that customer unless it is something completely unreasonable. If the woman asked for "just a multigrain bagel" then give her "just a multigrain bagel" and take her money.
Shhhhh... That's to simple of concept.
Prunepicker 10-22-2011, 03:57 PM This lady had an agenda and couldn't swallow her pride to just say
plain, no butter or cheese.
Not at all. The Barista has the agenda of making customers do as
she says.
Ginkasa 10-22-2011, 04:08 PM It couldn't possibly be that the lady had an agenda and acted silly and childish over something so simple, while the barista also handled the situation poorly from her end? I don't think its unreasonable for a cashier to ask if the customer wants anything on the bagel (or whatever), I don't think its unreasonable to politely say, "No thank you," when offered something you don't want, and I don't think it would have unreasonable for the barista to just give the lady a plain bagel if that's what she wanted.
I do think its unreasonable that either group allowed the confrontation to become... well, a confrontation. If it pains the lady so much just to say, "No, please," then she should have requested a manager when the cashier became uncooperative. If it pained the barista so much to just hand the lady a plain bagel, she should have gotten a manager when the lady became uncooperative. In the end, its correct the lady was removed from the store (considering where the situation went) and it is correct that the barista (should have been if she wasn't) was disciplined.
Anyway, this happened over a year ago, so why are we talking about it?
jn1780 10-22-2011, 04:13 PM Shhhhh... That's to simple of concept.
They should do their best to accommodate the "special" customer, but I'm not going to give her any kudos for her "expert" knowledge of linguistics. Its not proper English to not respond to a question or keep what you want a secret. The default bagel listed on their menu comes with either butter or cheese that is included in the price. Apparently saying plain is to simple of a concept or is considered bad English for some reason that only lurks in her mind.
Is she right as customer? yes
Is she a rational human being?no
jn1780 10-22-2011, 04:22 PM Its a frickin bagel. To me, they were trying to scheme her by making fast cash off of her. She only wanted a frickin bagel...nothing more. They refused to give her that. Don't be telling me that Starbucks are actively training their managers to refuse customers' request for plain bagel.
Actively, no. They do train them to ask those scripted questions. Its a numbers game to management. For every one lady throwing fit about being asked if she wants butter or cheese there are thousands complaining about not getting their butter or cheese.
Jim Kyle 10-22-2011, 06:24 PM Is anyone else reminded of the scene in "One Flew Over the Cuckoo's Nest" where Jack Nicholson is trying to order plain toast in a restaurant, and the waitress is adamant that it's not on the menu so she cannot give it to him. When he finally orders a "Grilled cheese sandwich but hold the cheese" she goes ballistic...
Wonder if the professor is also a fan of the L.A. Lakers?
redrunner 10-22-2011, 06:25 PM Is anyone else reminded of the scene in "One Flew Over the Cuckoo's Nest" where Jack Nicholson is trying to order plain toast in a restaurant, and the waitress is adamant that it's not on the menu so she cannot give it to him. When he finally orders a "Grilled cheese sandwich but hold the cheese" she goes ballistic...
Wonder if the professor is also a fan of the L.A. Lakers?
http://www.okctalk.com/showthread.php?t=27595&p=477936#post477936
|