I'd initially thought to include this item in the August 30 City Council thread, but thought better of that since it's really a different topic than what to do with the $30M in MAPS 3 which had been part of the convention center amount ($180M).

This 29:35 minute video clip from the August 30 city council meeting shows the presentation made by Chris Tatham of ETC Institute of Olathe, Kansas, which had been engaged by the city to conduct a public opinion survey as to how city government was doing its job, as perceived by citizens. Generally, as you will observe, the city got mainly high marks when compared with other cities of over 250,000 in which the same firm conducts identical polling. I'll have a few screen capture images shortly, but here is the video.


http://www.youtube.com/watch?v=w_IesKsxi8c&feature=player_profilepage

Here are some screen captures of slides presented during the above presentation. They are not as high a quality as I'd like but hopefully you can read them OK.

Comparison Cities

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_1.jpg

Locations of Those Surveyed

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_2.jpg

Headline Story

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_3.jpg

General Perceptions

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_4.jpg

General Perceptions Compared With Other Cities

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_5.jpg

Overall Satisfaction Compared With Previous OKC Surveys

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_6.jpg

Overall Quality of Life

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_7.jpg

Satisfaction With Services By Category

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_8.jpg

Overall Satisfaction With Services Compared With Other Cities

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_9.jpg

Services Which Should Be Emphasized During Next Two Years by Category

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_10.jpg

Importance In Satisfaction Ratings

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_11.jpg

Perceptions of Safety and Security

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_12.jpg

Comparative Satisfaction With Overall Safety

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_13.jpg

Satisfaction With Major Categories of Utility Services

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_14.jpg

Comparative Satisfaction With Neighborhood Services

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_15.jpg

Satisfaction With Aspects of Parks & Recreation

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_16.jpg

Comparative Satisfaction -- Parks & Recreation

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_17.jpg

Top Priorities for Parks & Recreation

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_18.jpg

Satisfaction With Code Enforcement

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_19.jpg

Satisfaction With City Maintenance

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_20.jpg

Comparative Satisfaction With City Maintenance

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_21.jpg

Comparative Overall Satisfaction With City Maintenance, by Cities

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_22.jpg

Satisfaction With Communication by the City

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_23.jpg

Satisfaction With Customer Service

http://i8.photobucket.com/albums/a49/DougLoudenback/city%20council/august_30_2011_etc_institute_survey_24.jpg