View Full Version : Netflix raising rates for mail-in DVDs
metro 07-25-2011, 09:09 AM I will most likely cancel my Netflix, which is a shame. We were just at the point of canceling cable to do the Netflix and Hulu+ only route. Not now though. I'm not about to bend over while they charge me double for the exact same service.
Bates, the streaming didn't go up, and even if you get the DVD/streaming combo plus Hulu+, it's still way cheaper than basic cable.
I'm on OTA and Netflix streaming on my Apple TV only. Between Netflix and YouTube you can get almost anything, with some limitations of course, especially new releases (which you can rent on Apple store). Can also stream it free on the iPhone and ipad with the same subscription. Not bad for $7.99 a month for TV entertainment.
BBatesokc 07-25-2011, 09:59 AM Bates, the streaming didn't go up, and even if you get the DVD/streaming combo plus Hulu+, it's still way cheaper than basic cable.
I'm on OTA and Netflix streaming on my Apple TV only. Between Netflix and YouTube you can get almost anything, with some limitations of course, especially new releases (which you can rent on Apple store). Can also stream it free on the iPhone and ipad with the same subscription. Not bad for $7.99 a month for TV entertainment.
Didn't say 'streaming' went up - said my subscription did - which is streaming and 1 DVD at a time. Since the two libraries are not mirrored, they are counting on existing customers paying the huge increase to get the exact same service and access. If I was to keep it I would do DVD only. But, because of their inability to put their existing customers 1st, I'm going to look elsewhere. Then to add insult to injury they don't even offer a reason for existing subscribers to not bail. Costs me nothing to dump Netflix and try other options. At least when I called COX to cancel my cable they dropped my rate considerably just to keep me. Same happened years ago when I went to drop my TIVO. They cut my rate almost in half (ended up dumping it a year later anyway - but, they got my money for another 12 months).
Everyone's needs are different. Our lifestyle has become such that we rarely watch TV except for shows we record and then usually transfer to our Ipod Touch, Ipad2 or MacBook Pro. I'm not into watching lots of older movies and the new one's I can get at Red box or 7-11 for only $.99.
I have Apple TV but only because I can broadcast media on my MacPro to my TV. But even then it only does 720p (but the bitrate is what really matters).
I think I mentioned it before, but my preferred media delivery is EyeTV (connected to my Mac Pro - for recording over the air TV to be streamed or uploaded to an iDevice), AppleTV (for streaming media on the Mac Pro, renting videos, and watching YouTube) and Hulu+ (for catching additional TV shows). Even though this allows me to cut the cable cord, I still have to rely on COX for an internet connection. However, MagicJack lets me dump my COX phone service too.
Back to NetFlix, I really think they should allow members to keep the old prices if they agree to be bound by a yearly contract. Then I would most likely stick around another year.
Bunty 07-25-2011, 12:10 PM Thunder, You complained about Section 8 saying the inspections weren't reasonable. You specifically mentioned they even checked to make sure you had a light bulb for the front porch. Section 8 (free money) has some strings attached - why shouldn't it? To take the money and then complain about inspections (specifically a light bulb!) is just unbelievable.
As the old saying goes beggers can't be choosers.
Lord Helmet 07-25-2011, 12:19 PM I'm subscribed to NetFlix now. What can I say? I'm the happiest boy than I ever was with all past Christmas combined! :-O
Aren't you living out of your truck? WTF do you need with a Netflix subscription when you dont even have a roof or your head?
Roadhawg 07-25-2011, 03:15 PM Aren't you living out of your truck? WTF do you need with a Netflix subscription when you dont even have a roof or your head?
I was thinking the same thing but not sure I wanted to ask :doh:
Thunder 07-25-2011, 06:21 PM Aren't you living out of your truck? WTF do you need with a Netflix subscription when you dont even have a roof or your head?
To pass the time? I got one month free.
This is Captain Kathryn Janeway of the Federation Starship Voyager, why have you attacked my ship?!
Lord Helmet 07-25-2011, 07:28 PM To pass the time? I got one month free.
Good point. I hadn't thought of that.
why have you attacked my ship?!
Remember when you called me a hypocrite?
Thunder 07-25-2011, 07:48 PM Lord Helmet, I was quoting Star Trek Voyager, which I am watching right now. She's my fav captain! On that thought....she'd make a lovely mother.
HewenttoJared 07-26-2011, 08:37 AM After i get caught up on walking dead and a couple other series we'll be canceling our subscription.
BBatesokc 07-26-2011, 09:44 AM After i get caught up on walking dead and a couple other series we'll be canceling our subscription.
Is Walking Dead not the best? We are just finishing it up right now. Got hooked on Breaking Bad also. Considering those shows are actually on basic cable I'll just start recording them. But, thanks to Netflix I did discover them.
BBatesokc 07-27-2011, 08:26 AM http://www.bnet.com/blog/salesmachine/netflix-shows-how-not-to-raise-your-price/16834
I just started my online subscription with Blockbuster to try it out before dropping Netflix. They are giving 30-days free to try it. The things I really like so far are..... They get new releases 28-days sooner than NF, you can do in-store exchanges and their library also includes video games! What I already don't like is it doesn't look like they have a streaming player for the Macintosh.
venture 07-27-2011, 09:22 AM http://www.bnet.com/blog/salesmachine/netflix-shows-how-not-to-raise-your-price/16834
I just started my online subscription with Blockbuster to try it out before dropping Netflix. They are giving 30-days free to try it. The things I really like so far are..... They get new releases 28-days sooner than NF, you can do in-store exchanges and their library also includes video games! What I already don't like is it doesn't look like they have a streaming player for the Macintosh.
I did the same thing because I'm a sucker for free anything. LOL I'm looking at maybe using Blockbuster for DVDs and Netflix for streaming. I don't care for Blockbuster's per movie charge for streaming, so I won't use it. The in-store exchange is nice, haven't used it yet though. The 28-day window for new releases is probably at the fault of Netflix for negotiating that window away to keep costs down and that might be something that bites them during this whole thing.
Roadhawg 07-27-2011, 09:26 AM Lord Helmet, I was quoting Star Trek Voyager, which I am watching right now. She's my fav captain! On that thought....she'd make a lovely mother.
I didn't like Voyager at first but liked it better as it went along.
Lord Helmet 07-27-2011, 09:41 AM What I already don't like is it doesn't look like they have a streaming player for the Macintosh.
Deal breaker
BBatesokc 07-27-2011, 09:54 AM Deal breaker
From what I can tell, Blockbuster certainly has issues that subscribers need to consider.
CONS:
1. Will not play streamable movies on PS3's or Macs.
2. Streamed movies are not free with subscription. Its a rental program that charges per movie. (I do run windows on my Mac Pro, so that is still an option for me).
3. Takes an extra day to get my movies as opposed to Netflix where movies arrived the next day.
PROS:
1. Videos games are a part of the media library (occasional PS3 player here!)
2. In store exchanges of movies.
3. 30-day free trial.
4. No contract.
ctchandler 07-27-2011, 11:15 AM I agree, I do have Window on my Macbook but I don't have a 30 inch HDTV like I do on my Mac Pro. And with a charge for each movie viewed I guess I will go to Amazon or Apple and see what they offer.
C. T.
Deal breaker
ctchandler 07-27-2011, 11:18 AM I have used Blockbuster and I love the pros you list but since they can't stream to a Mac, it doesn't interest me. Once they provide Mac support I will have to take another look.
C. T.
From what I can tell, Blockbuster certainly has issues that subscribers need to consider.
CONS:
1. Will not play streamable movies on PS3's or Macs.
2. Streamed movies are not free with subscription. Its a rental program that charges per movie. (I do run windows on my Mac Pro, so that is still an option for me).
3. Takes an extra day to get my movies as opposed to Netflix where movies arrived the next day.
PROS:
1. Videos games are a part of the media library (occasional PS3 player here!)
2. In store exchanges of movies.
3. 30-day free trial.
4. No contract.
Thunder 07-27-2011, 10:02 PM People seem to be making NetFlix angry.
http://www.huffingtonpost.com/2011/07/26/netflix-rude-letter-to-customer_n_910164.html
venture 07-28-2011, 01:09 AM Eh, I think that automated message about returning DVDs due to account changes has been similar to years. Yeah they could fluff it up a bit and try to toss in some promos to get them back, but it is what it is.
Thunder 07-28-2011, 01:32 AM I don't see how anyone in right state of mind could ever leave NetFlix for Blockbuster. I have been watching many episodes of Star Trek Voyager (Venture is my First Officer) and currently in the second season. As for those watching the episodes thru Blockbuster, those poor souls depleting their bank accounts paying per view. NetFlix is ultimately the cheapest and offer more benefits. Who cares about Blockbuster's offering video games?!
venture 07-28-2011, 08:17 AM I don't see how anyone in right state of mind could ever leave NetFlix for Blockbuster. I have been watching many episodes of Star Trek Voyager (Venture is my First Officer) and currently in the second season. As for those watching the episodes thru Blockbuster, those poor souls depleting their bank accounts paying per view. NetFlix is ultimately the cheapest and offer more benefits. Who cares about Blockbuster's offering video games?!
Oy. lol
Anyway, it depends on what people take out of it. Blockbuster isn't the go to source for TV shows to watch...that would be Netflix or Hulu. However, if people want to rent games and get new releases faster, then Blockbuster offers that niche. If they just want games, then GameFly is probably better. It all depends on what meets the needs of people more.
Just the facts 07-28-2011, 08:36 AM I saw nothing wrong with the letter sent to 'John'. John thinking he is the center of the universe and that companies are falling all over themselves to reward him is the problem. That guy has a serious entitlement mentality. The second he got the 'extra' DVD he should have put right back in his mailbox and raised the little flag. He knew he didn't pay for it, but he kept it anyhow (and probably watched it).
BBatesokc 07-28-2011, 09:03 AM Nah, I'd say the NetFlix letter was ill conceived. Companies already under the microscope for bad policies should walk on egg shells. And I prefer companies that are of the mind their customers (thus their livelihood) are the center of their universe. Customer service is a huge pet peeve of mine and some companies barely meet the minimum requirements, others fall way short and a valued few rise far and above expectations.
ctchandler 07-28-2011, 11:49 AM I totally agree. I retired from a company that was in the customer service industry and we bent over backwards to provide the best we could with what we had. Bottom line, Netflix has a problem with these changes and will lose some customers so they should be handling their remaining customers with kid gloves or they could lose more.
C. T.
Nah, I'd say the NetFlix letter was ill conceived. Companies already under the microscope for bad policies should walk on egg shells. And I prefer companies that are of the mind their customers (thus their livelihood) are the center of their universe. Customer service is a huge pet peeve of mine and some companies barely meet the minimum requirements, others fall way short and a valued few rise far and above expectations.
Bostonfan 07-28-2011, 01:04 PM I saw nothing wrong with the letter sent to 'John'. John thinking he is the center of the universe and that companies are falling all over themselves to reward him is the problem. That guy has a serious entitlement mentality. The second he got the 'extra' DVD he should have put right back in his mailbox and raised the little flag. He knew he didn't pay for it, but he kept it anyhow (and probably watched it).
When a company assumes they can treat customers however they wish and think they are God's gift to whatever it is they are selling, they are in for a world of hurt.
BBatesokc 08-01-2011, 09:51 AM Just realized a new con for a BlockBuster subscription (IMO).
While you can exchange your video at a brick and mortar store and they will turn your online DVD in for you. They will not ship you a new online DVD until you return the DVD you exchanged for at the store. Not a big deal, but you should be aware of it.
RadicalModerate 08-01-2011, 10:02 AM "Home Movies" (a VERY funny cartoon series) just showed up among the "New Arrivals" on Netflix.
That, alone, is worth the increased prices. At least to me. Especially since my dear wife takes care of this little bill. =)
Just the facts 08-01-2011, 12:16 PM ... And I prefer companies that are of the mind their customers (thus their livelihood) are the center of their universe. Customer service is a huge pet peeve of mine and some companies barely meet the minimum requirements, others fall way short and a valued few rise far and above expectations.
"John is not a customer - that is why they sent him the letter asking him to return the movie. He received a product he did not pay for and decided to keep it anyhow. Then he expects the company to be nice to him? Plus, the letter wasn't even rude to begin with.
BBatesokc 08-01-2011, 12:24 PM "John is not a customer - that is why they sent him the letter asking him to return the movie. He received a product he did not pay for and decided to keep it anyhow. Then he expects the company to be nice to him? Plus, the letter wasn't even rude to begin with.
Ummmm, actually John was and is a customer. He simply went from streaming and DVD service to streaming only. It is Netflix that should have not sent the DVD to him after he cancelled. Additionally, he didn't "decide to keep it" (as in never to return it). He simply had it a few days - which is typical for Netflix subscribers. Had Netflix done due-diligence and not sent the DVD after the customer had cancelled that service, they wouldn't have been in that situation. And yes, he should expect the company to apologize for inadvertently sending him the DVD and kindly ask for it back.
MadMonk 08-01-2011, 12:26 PM "John" sounds like an idiot, but Netflix should re-word that automated email to include some standard "thanks for being our customer" niceties.
BBatesokc 08-01-2011, 12:43 PM "John" sounds like an idiot, but Netflix should re-word that automated email to include some standard "thanks for being our customer" niceties.
The guy gets a DVD sent unsolicited to him after he cancelled his DVD service, decides to watch it and wait a few days to return it, and that qualifies as an 'idiot' in your book? If John's story is true, NetFlix never even acknowledges they sent him the DVD by mistake. Its not like he cancelled altogether and that they don't have his information and credit card number.
This attitude is also not in the spirit of other policies of NetFlix. NetFlix routinely writes off DVDs that are reported missing (either didn't arrive to them or never made it back to NetFlix). I've had this happen three times. We later realized it was most likely a neighbor kid taking the DVD when he saw the red packaging in the mailbox. NetFlix never said a thing to us and keeps sending DVD's at the rate of about two a week.
MadMonk 08-01-2011, 01:09 PM The guy gets a DVD sent unsolicited to him after he cancelled his DVD service, decides to watch it and wait a few days to return it, and that qualifies as an 'idiot' in your book?
No, convincing himself that it was a gift from Netflix for his business does. Obviously it was a case of the timing of his cancellation and the date the DVD shipped.
Still, it doesn't excuse the gruff wording in the Netflix email.
td25er 08-04-2011, 08:09 AM I'm actually doing that now with Apple TV and EyeTV. I have a 27" iMac dedicated to just being a media server. I can record all my shows to the iMac and then send them to my iPad, iTouch or to another TV in my house or on the patio. I can also watch all my shows remotely from any Internet enabled device. I've wanted to dump cable for awhile, but the wife is still hanging on to it.
You are hilarious. You cry about an increase in netflix price saying it's unnecessary, however your house is filled with apple products. Classic. You realize apple has more cash on hand than the u.s. treasury, right? Apple is absolutely #1 in the tech industry in overcharging customers.
BBatesokc 08-04-2011, 08:27 AM You are hilarious. You cry about an increase in netflix price saying it's unnecessary, however your house is filled with apple products. Classic. You realize apple has more cash on hand than the u.s. treasury, right? Apple is absolutely #1 in the tech industry in overcharging customers.
Uhhh, since I actually started the thread about Apple's earnings - yeah, I'd say I realize that genius. Now, try and make a valid point please.
I didn't 'cry' - I stated the service is not worth the price increase for my needs. You do realize the difference right? My original gripe was value for the dollar - something I actually get with Apple products. FYI - my house is full of Windows OS products too and while they get the job done, they do not compare in quality and ease of use to my Apple products for my needs.
Who is to say what 'over charging' is? Something is only worth what someone else is willing to pay. I'm not willing to double my payments to Netflix because I personally don't see that much value in what they provide. But, yeah, I did just write Apple (actually Mac Mall) a $20,000 check for my latest Mac Pro (loaded) and I feel it was worth every penny.
HewenttoJared 08-04-2011, 10:31 AM You are hilarious. You cry about an increase in netflix price saying it's unnecessary, however your house is filled with apple products. Classic. You realize apple has more cash on hand than the u.s. treasury, right? Apple is absolutely #1 in the tech industry in overcharging customers.
But Apple products are worth that much...
kevinpate 08-04-2011, 11:28 AM ... But, yeah, I did just write Apple (actually Mac Mall) a $20,000 check for my latest Mac Pro (loaded) and I feel it was worth every penny.
Either that's a mondo moi sort of typo, or you require way more computing power than most folk.
Roadhawg 08-04-2011, 11:30 AM You are hilarious. You cry about an increase in netflix price saying it's unnecessary, however your house is filled with apple products. Classic. You realize apple has more cash on hand than the u.s. treasury, right? Apple is absolutely #1 in the tech industry in overcharging customers.
It all depends what an individual thinks something is worth and what they are willing to pay. If a person uses their Apple products a lot then it may be worth to them what they pay for it. I have a Harley and I think it's worth the money I've spent on it, doesn't mean other stuff I have, like Netflix, is worth the price increase. To each their own.
BBatesokc 08-04-2011, 11:32 AM Either that's a mondo moi sort of typo, or you require way more computing power than most folk.
No typo.
Roadhawg 08-04-2011, 11:32 AM Either that's a mondo moi sort of typo, or you require way more computing power than most folk.
Plus his is tax deductable
BBatesokc 08-04-2011, 11:34 AM It all depends what an individual thinks something is worth and what they are willing to pay. If a person uses their Apple products a lot then it may be worth to them what they pay for it. I have a Harley and I think it's worth the money I've spent on it, doesn't mean other stuff I have, like Netflix, is worth the price increase. To each their own.
Exactly. I know people who think Harleys are way over priced. And certainly you can buy a cheaper bike. But, if I was to indulge again in a bike it would be Harley all the way. But, since the wife will not partake, I can only dream.
BBatesokc 08-04-2011, 11:34 AM Plus his is tax deductable
That was the deciding factor.
redrunner 08-04-2011, 11:39 AM But, yeah, I did just write Apple (actually Mac Mall) a $20,000 check for my latest Mac Pro (loaded) and I feel it was worth every penny.
Please tell me that $20K is a dramatic exaggeration.
venture 08-04-2011, 11:46 AM Looking at the configuration options for the Mac Pro...I can't really see much of any purpose to take the machine to 20k unless it is for business purposes - which would explain the tax deductible aspect, otherwise the IRS would be having a hey day over someone trying to write off something for home entertainment use. Which in that case, whatever a person is spending in a business transaction really shouldn't be a focal point of discussion. I've spent tens of thousands on servers and wireless systems before, so it isn't really that big of a deal. Of course I don't feel the need to flaunt such purchases either for the sake of my epeen either. :-P
CuatrodeMayo 08-04-2011, 11:52 AM Could be software costs. The software I use in my business easily costs 2-4 times as much as the hardware I run it on.
venture 08-04-2011, 11:59 AM Could be software costs. The software I use in my business easily costs 2-4 times as much as the hardware I run it on.
That's true too. The bill from Autodesk gave me nightmares. lol
BBatesokc 08-04-2011, 03:43 PM Looking at the configuration options for the Mac Pro...I can't really see much of any purpose to take the machine to 20k unless it is for business purposes - which would explain the tax deductible aspect, otherwise the IRS would be having a hey day over someone trying to write off something for home entertainment use. Which in that case, whatever a person is spending in a business transaction really shouldn't be a focal point of discussion. I've spent tens of thousands on servers and wireless systems before, so it isn't really that big of a deal. Of course I don't feel the need to flaunt such purchases either for the sake of my epeen either. :-P
Then you haven't been paying much attention - as dollars spent in business transactions comes up all the time on this board. My point in bringing it up was to address td25er and his/her nonsensical comment that tried to somehow link my refusal to be strong-armed by NetFlix for another $9 bucks or so a month to the fact I shouldn't be buying Apple products. I strongly relate price to real or perceived value - whether it be $9 or $20,000 (which was actually a low estimate by $3,000). That's okay though Venture you go wagging your epeening around on the board enough for the both of us.
Bunty 08-05-2011, 12:56 AM I didn't even think of that.
In addition, I don't know if you would like a transgender movie, but one called "Boys Don't Cry" is something else, if you haven't already seen it. In it, Hillary Swank does an amazingly good job playing the role of Brandon Teena.
Thunder 08-05-2011, 12:58 AM Bunty, why would you assume that all gay dudes only like to watch gay flicks?
Roadhawg 08-05-2011, 08:03 AM In addition, I don't know if you would like a transgender movie, but one called "Boys Don't Cry" is something else, if you haven't already seen it. In it, Hillary Swank does an amazingly good job playing the role of Brandon Teena.
I grew up not too far from where that happened.... the actual crime and investigation was quite the story in SE Nebraska. I'm know the sheriff's office was sued but don't remember the outcome of that suit.
Bunty 08-05-2011, 12:18 PM Bunty, why would you assume that all gay dudes only like to watch gay flicks?
I don't, just like I don't know if many straights would enjoy a transgender moved based on a true story for something different.
Thunder 08-05-2011, 01:56 PM There is a gay horror movie, but can't remember the name. Anyone know?
MikeLucky 08-05-2011, 02:30 PM There is a gay horror movie, but can't remember the name. Anyone know?
The crying game????????
Just the facts 08-05-2011, 02:55 PM Plus his is tax deductable
...and that is one of the reasons we have a national debt.
BBatesokc 08-05-2011, 03:12 PM ...and that is one of the reasons we have a national debt.
So, you're saying companies shouldn't' be able to write-off real expenses? Yeah, that wouldn't grind things to halt much.
Just the facts 08-05-2011, 03:20 PM So, you're saying companies shouldn't' be able to write-off real expenses? Yeah, that wouldn't grind things to halt much.
Are you getting a tax break for buying it, or because you bought it as part of your business and it is factored into profit/loss?
BBatesokc 08-05-2011, 03:24 PM Are you getting a tax break for buying it, or because you bought it as part of your business and it is factored into profit/loss?
Do you even have a clue what you're talking about? I, like most businesses, bought it as part of my business, therefore making it a tax break and who the hell in business doesn't factor profit/loss into every major purchase?
Thunder 08-05-2011, 03:48 PM The crying game????????
No. That doesn't sound like it. As soon someone post the name, I should know it.
CuatrodeMayo 08-05-2011, 04:00 PM The Rocky Horror Picture Show
Thunder 08-05-2011, 04:31 PM The Rocky Horror Picture Show
That's not it.
Roadhawg 08-06-2011, 06:03 PM ...and that is one of the reasons we have a national debt.
I thought conservatives were all kinds of tax breaks for business's?
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