Okay, fine! If you really must know, then it had to deal with the front counter for the buffet. It took 6 minutes for them acknowledge me at the counter (they were just sitting in the back, not paying attention to what's going on in the front) and then the girl at the counter didn't know how to run the register. The pizza on the buffet was COLD, not fresh, was under cooked and it actually made me sick. I mentioned a little about how I wasn't impressed with their game selection. The review wasn't that bad! And I still get blocked for it. The only positive was the overall cleanliness of the building.

I agree that they should not block you for bad feedback. Obviously, they should address and resolve it publicly, since it was brought up publicly. I deal with customer service too and I am just interested in the motivation to use facebook as the first recourse. A couple times we've had people fly off the handle on facebook before we even knew there was a problem. We ended up talking with them and fixing it and they'll say "oh thank you, I'm so happy", but they didn't post that on facebook later.

Well, it wasn't my intention to give them bad publicity. I even tried talking to them about it on the phone and still didn't get anything resolved.

Well, it wasn't my intention to give them bad publicity. I even tried talking to them about it on the phone and still didn't get anything resolved.

I'm not excusing them at all. I just don't get to ask people who do that why they do it, cause that would be bad customer service. ; )

I'm not excusing them at all. I just don't get to ask people who do that why they do it, cause that would be bad customer service. ; )

Well, it's fine with me if they want to do that. I've now convinced at least 22 people within my social network to not spend any money there. That number will continue to keep rising unless they issue me an apology and unblock me from their facebook page.

:)

Really? I didn't come here to deal with your bad jokes.

Wasn't a bad joke. It was mentioned they were having a hard time finding good people. Sometimes you can turn a bad experience into an opportunity. If they need help, as you indicate they surely do, then maybe they are needing people that understand good service and can help. Maybe you are that person. In the past, some of my best clients have been companies that I spotted a need they had and offered a solution to them. That's all I am suggesting to you. You can fight them or find a way to make everyone's lives better. Go for it.

It is you. I'm not trying to damage their business or anything like that. I had legitimate concerns. They didn't even try to talk to me about it. I'm not at fault for the bad experience I had with them when I went to try out the place. I truly wanted to like it, but based on how they are treating me they've already ruined that for me.

Based on the reaction of others in this thread, it definitely wasn't just me.

And how do you reconcile "I'm not trying to damage their business or anything like that" with the following?


Well, it's fine with me if they want to do that. I've now convinced at least 22 people within my social network to not spend any money there. That number will continue to keep rising unless they issue me an apology and unblock me from their facebook page.

:)

You pretty clearly are trying to damage their business.

Based on the reaction of others in this thread, it definitely wasn't just me.

And how do you reconcile "I'm not trying to damage their business or anything like that" with the following?



You pretty clearly are trying to damage their business.

Whatever. I'm done with this thread. You can believe what you want to.

Don't be surprised when you don't get the support you are looking for from random strangers on the internet who aren't biased by an existing relationship to believe your side of things without question. I can only base my judgments on what is presented in this thread, and from where I'm sitting it looks like you are massively overreacting to a single isolated bad customer service experience.

This has certainly backfired for someone. I can't stand rabble rousing on social media. I was trying to find one decent piece of information from United Airlines the other day and their entire feed was responding to ridiculous tweets about things that are in no way within an airlines control. Now, at least they were responded to each person and not blocking tweets, but this is a single location local business, appears it would have been much easier to find the people in charge or the owner and address your concerns in private. You may have actually got more than what you hoped. All you have done now is increase your blood pressure and given yourself some sort of inflated self worth because you've convinced 22 followers never to go there.

Personally, I'm looking forward to trying it out with my daughter and if there is a problem, the last thing I'll do is go shame them on their Facebook page.

if there is a problem, the last thing I'll do is go shame them on their Facebook page.

+1 Thank you. That is the only real way to get something resolved. The entire incident sounds like it was overblown to begin with.

Well, it's fine with me if they want to do that. I've now convinced at least 22 people within my social network to not spend any money there. That number will continue to keep rising unless they issue me an apology and unblock me from their facebook page.

:)

You just convinced me to go in there and give them a bag of gold. So you're back to square one.

My 1 experience so far:

Walked in, with my daughter, last Monday at lunch time, to see if I wanted to try the buffet that particular day. Also wanted to look around. Visited all three floors. On each floor an employee asked how I was doing and if I needed anything. Unfortunately the buffet only had 1/2 a pizza, salad items, and not much else. Decided it wasn't a good day to sample the buffet. But I will go back and try again. Fuzzy's was tasty that day, though.

They didn't invest that much money to throw it away on fighting with customers. They need a chance to get their feet under them and improve. If we love to have local people take chances, we need to work with them to help them succeed. Starting social media wars with them doesn't help anyone. But then again, most people who take their gripes to that extreme so quickly are probably not trying to improve the situation.

I'm just looking for a place to get beer buzzed and play lazertag?

Well I went just after it opened this business does indeed feed a niche for family entertainment in Bricktown the location is great spot right in the middle close to the Water Taxi's, bowling alley, Movie Theater, Ball Park. My experiences the staff was Extremely friendly and sociable. I liked the interior played a round of miniature golf,A few arcade games didn't play laser tag this was a weekday afternoon myself and a friend we would of been the only ones playing Laser tag It is more fun with a larger amount of people. They have fair amount of games for the size of the establishment. Forgot to add they have a panning for gold attraction adjacent to the miniature golf for the kids. The place is pretty cool and fits nicely in Bricktown. You can skip on the buffet and order off a Menu if you do not want the Buffet. I think this place is a win win for downtown and Bricktown.

Went by last night and when it's dark outside it's pretty cool to see all the game equipment lit up through the upstairs windows.

This place really does add a lot of life and energy to that area of Bricktown.

And mini-golf is rocking it too. Lots of life on canal level. Unexpected huge hit.

I wonder could the mini-golf course be relocated at some point to the southern part of the canal in Hogan land? I suspect the plan is still to develop the current location at some point, given it's PRIME location and presence, but since the mini-golf is a hit and brings the crowds couldn't this be a benefit to Hogan land while the canal still having mini-golf?

I wonder could the mini-golf course be relocated at some point to the southern part of the canal in Hogan land? I suspect the plan is still to develop the current location at some point, given it's PRIME location and presence, but since the mini-golf is a hit and brings the crowds couldn't this be a benefit to Hogan land while the canal still having mini-golf?

This has crossed my mind. Something down by the Land Run monument to promote traffic (and thus, further potential development) down in the southern ends of the canal where it's been rather barren. Or, even down at the River Parks area, but hasn't there been some talks about the lack of a pure connection from the canal to the river area?

I wonder could the mini-golf course be relocated at some point to the southern part of the canal in Hogan land? I suspect the plan is still to develop the current location at some point, given it's PRIME location and presence, but since the mini-golf is a hit and brings the crowds couldn't this be a benefit to Hogan land while the canal still having mini-golf?

Honestly, I think it would be cool if it were placed on the roof of one of the buildings along the canal.

Honestly, I think it would be cool if it were placed on the roof of one of the buildings along the canal.

I love the idea, but it would take a pretty sizable footprint and some clever work around for HVAC equipment.

plus we'd lose that "life" on the canal, and how many out of town mini-golfers do it on a whim because they see it?

I'm a huge fan of the mini-golf. But don't get too attached to it.

That corner is too valuable and now that the Brickopolis building is complete (enabling access from Mickey Mantle to the mini-golf lot across the canal through the building and with only a simple bridge), it is VERY likely to be developed. And whatever replaces it is sure to be a net positive, even compared to the very popular mini-golf.

Agree that densifying the corner is far more important, but would be nice to see that function moved to elsewhere along the canal vs some of the dead space we have along it now. If feasible. Not saying we should break the bank or been over too far to make that happen.

Does the Brickopolis building have a few parking spots on the ground floor on the south end of the building? Why would they do that? Surely it wasnt required by the city was it? It would seem that they would make more money on game/retail space than a few parking spots.

Does the Brickopolis building have a few parking spots on the ground floor on the south end of the building? Why would they do that? Surely it wasnt required by the city was it? It would seem that they would make more money on game/retail space than a few parking spots.

I think the idea was if a hotel ever occupies the mini-golf lot that there would be a place for drop off/pick up.

ya shawn, that was my point.

I am happy (and a little surprised, actually) to see the mini-golf be a huge success. But great, yes. That is why I'm thinking, since the current location surely will be developed, if the mini-golf could be moved downstream into LoBrick somewhere. Just imagine the life that could provide to that section of the canal while also 'hiding' some of the mistakes of the design of that area of town. It could be a win-win for everyone, the city keeps a treasured asset that adds vitality to another part of the canal, the current location gets PROPERLY developed, those of us who hate Hogan Land can have an asset come in and start to make a difference.

But as was said, I'd vouch for the idea only if it is feasible - I'd have to only imagine it must be downstream next to those awefull parking lots or near the Residence Inn.

Looking at Lower Bricktown in Google Maps, I'm not sure I see a good spot for it. There's so much green space that's just too small to fit anything useful, and most everything else is parking. You could do everyone a favor and rip some of the latter out, but once you do that you have another excellent spot for development into something interesting, and that could be far more than just a mini-golf course.

You might be able to scrape out some space for it down at the end of the canal, but that doesn't really do anything to fix Lower Bricktown.

I've always felt we needed a bridge activity (and possibly a literal bridge so people don't have to back-track so far to go from one to the other) between the end of the canal and Rocktown but I'm not sure this would be it. It's just always disappointed me that if I parked by the Land Run Monument to visit, that I couldn't then hop over to Rocktown without some challenges...

They have proposed adding a climbing wall to the min golf area.

Believe it will be 24' high.



http://www.okctalk.com/images/pete/bricktownklime.jpg


http://www.okctalk.com/images/pete/bricktownklime2.jpg


http://www.okctalk.com/images/pete/bricktownklime3.jpg

I think they are already working on this. they have a bunch of metal pieces that look like they could be for this wall stacked in that general area.

Pretty soon it will be easier to find a wall to climb up than a mall to shop in.

Climbing structure is installed as well as a raft shaped trampoline apparatus.

Just put me out of my misery. What an absolute waste of prime real estate and a total eye-sore.

Just put me out of my misery. What an absolute waste of prime real estate and a total eye-sore.

I think it's pretty fun! But you know what they say, "One man's trash..."

Just put me out of my misery. What an absolute waste of prime real estate and a total eye-sore.

This is just a place keeper. I think its a good use of the site for the time being.

This is just a place keeper. I think its a good use of the site for the time being.

I don't see it going anywhere anytime soon. Heyday moving into Redpin a little ways down probably insured that this mini golf course will be here for many years to come. The current direction of Bricktown is to be more family friendly and that direction gives the mini golf course value.

I don't see it going anywhere anytime soon. Heyday moving into Redpin a little ways down probably insured that this mini golf course will be here for many years to come. The current direction of Bricktown is to be more family friendly and that direction gives the mini golf course value.

Except that there are plans to build a hotel there and this is just a place holder. Doubt those plans have anything to do with attempts to make bricktown more family friendly.

Except that there are plans to build a hotel there and this is just a place holder. Doubt those plans have anything to do with attempts to make bricktown more family friendly.

How long are we talking? I would love to see about a 10 story hotel right were that mini golf is, and the Brickopolis building being used as its street front or lobby or something.

I am fine with family friendly elements being in Bricktown, but not at the expense of density and aesthetics and also not entities that look like poverty versions of Chuck E Cheeze.

http://www.okctalk.com/images/pete/bricktownklime3.jpg
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That picture looks like a catalog for wrenches.

Has anyone played mini golf here yet? I am thinking about going there with my friend, the only other place seems to be celebration station.

Has anyone played mini golf here yet? I am thinking about going there with my friend, the only other place seems to be celebration station.

Yes, it is a pretty good course. They keep it clean using leaf blowers and sweeping to help with the play.

Yes, it is a pretty good course. They keep it clean using leaf blowers and sweeping to help with the play.

Thank you!

Brickopolis was approved for PPP (not a judgement, just an FYI)

16235

Has this place opened back up yet?

Has this place opened back up yet?
i know some people going there tonight, so i assume it's open.

i know some people going there tonight, so i assume it's open.
For some reason I thought they were still shut down but that’s good to know. I’m glad they were able to make it through the pandemic.

I took my grandson in Feb so I doubt it closed for long if at all

^^^^^^
It never closed other than during the emergency order. They have been wide open since May 2020. Like most places in the service industry they are having staffing challenges and the owners are currently working very long hours, so there have been a few days where they have shut down for a day or two mid week to catch a breather.