Slightly off topic (and yes, I will call Cox customer service later):

Has anyone had problems with their Cox cable box turning itself off repeatedly during the last couple of days? I had presumed that it was some sort of software update, but when it happened twice in the span of two hours, I began to wonder.

I haven't received any frantic, angry phone calls from the house yet, so I'm guessing it's still on as I write.

I can't believe this! I'm having the same issue. Where are you located? They've replaced the box 3 times in about 3.5 years. They just came out on Monday, and put a booster on my line. Low and behold, came home, the box reset again. I have 3. Do you have more than 1? If so, is it just one of them? Mine is on the same line as the cable modem. I can't help but think it has something to do with that. They keep saying no. I'm so frustrated with it. I have a Motorola SB4100 modem. Any techies out there that can offer help?

Several years ago I had Cox schedule appts for me to be at home 3 times over an issue with losing the TV signal. Each time they tested the connection to my house both inside & at the box in the yard. Still had the same problem.
Two weeks later after other neighbors complained (I eventually spoke with them and they told me theirs was going out too) they went down to the end of the block and did something in their big switch box. No more problems after that but I wasn't happy about the 3 appointments so the tech could recheck what they'd already checked. Very happy Dishnetwork customer now.

Is it a DVR? Could it be overheating and rebooting because of that?

Is it a DVR? Could it be overheating and rebooting because of that?

It's a DVR, but it's not overheating. It does it when the box is off. It's almost like something is causing it to shut off. Cox says it's because it loses the signal. That's funny because if you unplug the cable from the wall it doesn't reset. You can put the cable right back in, and it comes right back on. It is so aggravating. Like the post above said. It has something to do with their node box, but they won't do anything about it. I need to talk to some of my neighbors.

It's a DVR, but it's not overheating. It does it when the box is off. It's almost like something is causing it to shut off. Cox says it's because it loses the signal. That's funny because if you unplug the cable from the wall it doesn't reset. You can put the cable right back in, and it comes right back on. It is so aggravating. Like the post above said. It has something to do with their node box, but they won't do anything about it. I need to talk to some of my neighbors.
My experience with Cox is that it all depends upon who you get for the service call.

A few seem to go out of their way to find reasons why it can't be their fault and it can't be fixed. And to be fair, if you consider telephone, TV, and Internet there are a good many possible reasons.

Another few figure out how to fix the problem whatever it is and ignore fault finding. They'll even hold the ticket and keep working with you until you're happy. It's just that you can't figure out how to always get these techs.

The others try to fix whatever it is as best they know how. Mostly they seem interested to closing the ticket. When they leave you're pretty sure you'll have to call them again.

The secret seems to be consistently and persistently calling them out. But it does take some dedication and good record keeping helps. A side benefit is that it builds patience.

Cox isn't so much different than anyone else I've dealt with though.

Ok, this is strange. The cable box reset itself again today. This is the second time I've noticed it doing it when I turn the computer on. The box, and the computer are both on the same outlet. I have a power strip, and battery back up plugged into the same outlet. Could it have something to do with the current being drawn from other electronics causing the box to reset. Now, the lights don't dim, and nothing else shuts off so I know I don't have an overloaded fuse. The whole room is on the same breaker. Is it possible that it's the draw on the outlet? Should I try plugging the computer into another outlet to see if that helps? It may be just a coincidence. It has to be something in this room. The other 2 boxes in the house work just fine. The only things that are different is the computer on the same outlet, and the cable modem being split on the same cable jack.

Prunette and I have no problem with Cox. There have been a few times
when we've needed to call and get assistance, but the problem was resolved.

I'd like to have more options for viewing instead of having to pay for Mexican
TV. Can't they come up with a package for Si Habla and No Habla?

I have a cousin who had Dish TV and told me that she never had any problem
unless it was raining in Seattle.

I'm going to read more of these posts in order to acquire more input.

I wonder if we'll ever see cable & satellite companies selling programming on an ala carte basis?

I wonder if we'll ever see cable & satellite companies selling programming on an ala carte basis?
The networks don't want it, in most cases their ad rates are based on how many number of homes they are in and therefore potential viewers, they would just shut down networks and raise rates on the popular ones. Most special interest networks would go away.