View Full Version : Braum's



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Thunder
05-18-2011, 12:24 AM
Questor, their defense is that it cost money for all of that. And when something do happen, they will just put the blame on the person for not using common sense when purchasing and ingesting their products. Tbh, I have never thought of those requirements. Usually, those people would stay away from most restaurants, especially fast-food chains.

Larry OKC
05-18-2011, 02:10 AM
Some Braums are bad but some are good. Avoid the ones that are bad, and go to the good ones. politely let management & corporate know specifically what was wrong or right with a location. Include date and time of visit etc.

As someone who worked in the fast food industry for 15+ years for various chains (Wendy's, McDonald's, Hardee's and Taco Bueno), most really do want honest feedback from their customers as most realize that it is easier to keep an existing customer than to have to replace them. Also that most voice their concerns because they actually like the place and want it to be better.

As far as "whiney" goes, as anyone who has been in the industry knows, it is much easier to tick a customer off than to impress them (to the point that they will make a comment either way).

oneforone
05-18-2011, 02:56 AM
I love Braums and I view them just like every other fast food outlet some locations are great some are awful.

I do think they ruined the breakfast menu. At one time everything on the breakfast menu wad awesome and the portions were always hot and hearty to say the least. These days I just stop going the breakfast burritos are awful and the eggs are rubbery, the pancakes are always overcooked and the sausage and bacon have a god awful after taste. After all my breakfast misery at several locations I have more or less mark them off my list for breakfast.

I still vist often for lunch, dinner and grocery items. My favorites are the 2/3 cheeseburger and the steak sanwhich. French fries are always good to the point I sometimes stop for just fries and a drink for a quick snack when I'm out running errands.

My favorite grocery items are the milk and the bread. I like how they double package the bread for freshness. If they made the loaves bigger, I would buy my bread from there more often.

oneforone
05-18-2011, 03:02 AM
Braums Manager, as you probably already know, there are some people on this site who are notoriously negative and will almost always voice criticism on any topic. One question: I've been trying to find nutritional information on some of the Braum's menu items, including the sandwiches and breakfast items. Any chance of helping out on this?


I think you can find all the nutrition information on Braums.com

Larry OKC
05-18-2011, 03:37 AM
It looks like the Miami burger was "created" due to the shortage of tomatoes this year.

The Braums I frequent have never had a tomato availability problem, never have to ask for them (to make sure you get it) and they put multiple slices on. Same with Wendy's and El Chico, if it normally came with tomatoes, there were plenty of them. Also, miffed when places wouldn't put tomatoes on it, citing the extra cost and they wouldn't take anything off the items cost when you didn't get it (charging you for something you aren't getting).

Larry OKC
05-18-2011, 03:40 AM
^^^
A quick look of their site didn't make it easy to find (if it is there at all)....

rcjunkie
05-18-2011, 05:19 AM
Personally I like Braums and have never had any of the problems mentioned here.
With that said, several have posted "EVERYTIME" I go the place is dirty, the burgers or fries are cold, the produce is out dated, if that's the case, why do you keep going back.

Joe Kimball
05-18-2011, 11:56 AM
Coming back to this thread and reading the replies, I'd be lying to myself if it didn't sound superficially whiny in here---and I say superficially because I don't truly see it as "whining" but merely a pile-on of legitimate criticisms. I'm amused in an ironic way about how every time "braums manager" shows up with a promotion, the critique comes out from the proverbial woodwork.

They've set some lofty expectations for themselves, though, based on past performance and their advertising, which at one time was pretty fashionable and relevant. I'm sorry to hear of the alleged conditions for employees, which does not help.

I see "every time" as hyperbole, and certainly there are those who have sworn off the chain. And they're probably doing a browse-around while getting milk, anyway, which IS quality.

tburn
05-18-2011, 02:45 PM
I hope I get to try BOTH of the new burgers while they are on the menu!

My "complaint" was really a knee jerk reaction to seeing the braums manager post, and I had been thinking about my recent trip to Braum's and was still miffed!

bandnerd
05-18-2011, 04:13 PM
Had a chocolate-waffle-cone mix today, made with frozen yogurt, and it was delish. The frozen yogurt doesn't upset my stomach like ice cream can, so I am totally happy with them using it in that instance. All four of us were happy with our desserts.

Questor
05-18-2011, 09:03 PM
If you go to Braum's website, then Products, when you click on one of their pre-packaged items a note saying to refer to the nutritional information on the packaging appears. If you click on their grill items such as their burgers, a note saying that ingredient information is not available appears. There is no information on their website.

I know that this sort of thing costs money. For whatever reason Oklahoma businesses don't find listing this sort of thing as a priority where it is more common-place in other states. Perhaps it is just that the small number of people here don't support it math-wise. As a result I don't generally eat local fast food. I know of others in the same boat. Maybe at some point the cost of providing that information will be outweighed by the cost of losing so many customers.

Common sense and allergen information do not always go hand in hand. If you're curious read up on wheat/gluten allergies sometime, or soy allergies for that matter. It might surprise you to learn that even meat products in some of our area fast food companies contain both. Would you have guessed that? Most people would not. But most "meat" at fast food companies are chock full of "filler," which is just a code-word meaning that it's been fluffed up with flour and soybeans to make a very small piece of meat look much larger. You'd be really surprised at the prevalence of both of those allergens in our food supply. I know it is one reason I am counting down the days to the opening of Whole Foods in OKC.

Questor
05-19-2011, 08:30 PM
Just thought I would mention that the new health care law requires chains to have and post nutrion information. the exact date that will be required on hasn't been set yet but is expected to be announced this year. Everyone will have to comply in the near future.

jdcf
05-20-2011, 12:03 PM
We are very pleased with the Braum's on NW 23rd, just east of Meridian. Much less so at some of the other stores.

It is inexcusable that nutritional information is not available on the grill and fountain products.

TheTravellers
05-20-2011, 12:28 PM
We are very pleased with the Braum's on NW 23rd, just east of Meridian. Much less so at some of the other stores.

It is inexcusable that nutritional information is not available on the grill and fountain products.

At the risk of being flamed mightily, I'll say that I've found time and time again that a lot of OK and OKC companies seem to try to get by with the least amount of anything at all - be it nutritional info, a website (there's lots of places that I'd expect to have websites that just don't), service, decent-tasting food, road repair, etc. etc. Said it before, will say it again - OK seems to have a large amount of half-a**ed companies (both private and public) and the citizens apparently don't demand anything more from them, so they just keep going the way they are with no incentive to improve. So, unless forced to by law, most companies will just keep ambling down their path of mediocrity, sadly. Don't mean to hijack the thread, but just positing a reason why Braum's doesn't have nutritional info on their site long past the time when they should've...

PennyQuilts
05-20-2011, 12:41 PM
At the risk of being flamed mightily, I'll say that I've found time and time again that a lot of OK and OKC companies seem to try to get by with the least amount of anything at all - be it nutritional info, a website (there's lots of places that I'd expect to have websites that just don't), service, decent-tasting food, road repair, etc. etc. Said it before, will say it again - OK seems to have a large amount of half-a**ed companies (both private and public) and the citizens apparently don't demand anything more from them, so they just keep going the way they are with no incentive to improve. So, unless forced to by law, most companies will just keep ambling down their path of mediocrity, sadly. Don't mean to hijack the thread, but just positing a reason why Braum's doesn't have nutritional info on their site long past the time when they should've...

This isn't flaming but my own experience doesn't support that they are any different than anywhere else. Why in the world do you think Oklahoma is somehow backwards as compared to other places in this regard? What is your evidence supporting that?

bluedogok
05-20-2011, 07:46 PM
We are very pleased with the Braum's on NW 23rd, just east of Meridian. Much less so at some of the other stores.
That is the store by my parents house, it replaced first Braum's store on Meridian just north of 23rd which is now a vet office. I grew up on the stuff and wish they would get one closer to Austin than Hillsboro.

JayhawkTransplant
05-22-2011, 10:44 AM
I will say though that when I order my favorite treat (chocolate and strawberry Mix) from Bruam's the employee is almost always bewildered and confused even though it is an item that is right on the menu. I always have to explain it to them... "Yes, a Mix... chocolate ice cream with strawberries in it... just like it says right there on your menu."

YES. Twice I have been to the Braum's on Memorial and have had to explain what a Mix was!! I ordered a standard one, not some bizarre combination I made up. I have also had my order completely forgotten and given a size I did not order. My coworkers always joke when we go to Braum's that one of us will get shafted.

The ice cream and milk are great! It's too bad you have to go through a lot of drama to get it.

Achilleslastand
05-22-2011, 11:13 AM
Braums does have great milk,ice cream and deserts. But it seems like everytime i go to the one on may and nw 61st i have to try and understand the employees broken attempt at english and/or ebonics. I think tonight ill go get a banana spilt and celebrtate diversity and multiculturism.

metro
05-22-2011, 05:42 PM
Again, I love Braums food, but hate the service or lack thereof. Was at the one at NW 39th and Penn last night, one family getting ice cream, one old lady in front of me ordering a kids burger, and me ordering a burger behind her. 7 employees getting ice cream cones/ shakes for the family of 5 (including the "manager"), one working drive through, one register, and two manning the food. Talk about incompetence at it's finest. Why one earth do you need 7 employees getting one families order of ice-cream? And this Braums tends to be quicker and better food than my other regular Braums at 17th and Classen.

rcjunkie
05-22-2011, 05:56 PM
Guess I'm just special, I visit Braum's at least every other week and I've never found the place dirty, received poor service or cold burgers.

MsDarkstar
05-22-2011, 06:36 PM
edit to remove my post - I missed a page of the discussion & the answer to my question was on it :)

Joe Kimball
05-23-2011, 06:44 PM
Braum's Manager (or anyone else), are the seven new flavors replacing any now-former flavors?

easternobserver
05-25-2011, 10:30 AM
I am wowed by the new design Braums stores. They are laid out very well, and the new store at 44th and Sunnylane is always clean. My guess is that they really put some thought into the new designs and used a layout and materials that are very functional. Some of the older stores were outdated for modern operations, and perhaps that is why some complained about them being inefficient or dirty. Personally, I'd rather go into a Braums to pick up everything I need for a great dinner than go fight with WalMart or Homeland, be there for hours, and get home and not feel like cooking anymore.

TheTravellers
05-25-2011, 12:49 PM
This isn't flaming but my own experience doesn't support that they are any different than anywhere else. Why in the world do you think Oklahoma is somehow backwards as compared to other places in this regard? What is your evidence supporting that?

Read my other posts (not sure how much detail I've gone into in them, though). I've lived in other states (1995-2009) where you can renew your license plate stickers online easily without a "convenience charge" of $4, where businesses actually have websites listing their hours/menus/services/etc., where restaurants don't run out of food during prime lunch or dinner hours, where road construction (and road plowing) is done right, where grocery stores consistently stock certain items (a whole different problem), etc. I don't have time to enumerate all the ways I've found (some) OK and OKC businesses to be less than ideal, but it just seems that things here aren't quite up to the level they should be in 2011, and I'd bet that other posters here that have lived in other states can back me up on some of this (if they're willing to :-) ).

Joe Kimball
05-25-2011, 04:19 PM
I know only of anecdotal evidence that the OKC sonic boom tests of 1964 were inspired not only by the location of the FAA, but also of the perceived general acceptance of Oklahomans.

PennyQuilts
05-25-2011, 04:44 PM
Read my other posts (not sure how much detail I've gone into in them, though). I've lived in other states (1995-2009) where you can renew your license plate stickers online easily without a "convenience charge" of $4, where businesses actually have websites listing their hours/menus/services/etc., where restaurants don't run out of food during prime lunch or dinner hours, where road construction (and road plowing) is done right, where grocery stores consistently stock certain items (a whole different problem), etc. I don't have time to enumerate all the ways I've found (some) OK and OKC businesses to be less than ideal, but it just seems that things here aren't quite up to the level they should be in 2011, and I'd bet that other posters here that have lived in other states can back me up on some of this (if they're willing to :-) ).

I've also lived in other states and I can assure you that Okahoma is head and shoulders above the last place I lived (Virginia) in terms of car stickers and the like. When we moved back in late 2009, I expected to have to spend half a day to get my tags and driver's license. In Virginia, the DMV was like going to hell and you had to take off work. On everything. It is a horror. I was done in Oklahoma in less than two hours, including having to go to another place to get my new driver's license. With the local tag agencies all over, it took about ten minutes to stop in and have it renewed. In places like Virginia, they don't have local tag agencies. You have to go to a "center," often during limited hours and stand in line with a number. The shortest time I was ever there (not including commute time which generally added at least an hour) was three hours. SHORTEST time. Moreover, you had to get your car's emissions tested every other year (before heading back down to the DMV). The emissions check was at private car shops so you just had to find one that could get you in and out - generally this amounted to another afternoon you had to take off work.

All you did was trash Oklahoma small business as if there is a lower class of people here than in, say, New Mexico, Tennesee or Minnesota. It was ridiculous. Are you actually trying to make the argument that they don't run out of food in restaurants in other places and that it has something to do with the character of Oklahomans that you've had that experience here? Or that is has fundamentally changed in recent years? That is irrational.

As far as the menus on line, that is probably true with big chain restaurants if that is your thing. A lot of us avoid such places like the plague. But then, a lot of us aren't as picky, I guess.

HewenttoJared
05-25-2011, 06:16 PM
Businesses aren't as on-the-spot here because most of our residents don't know what is possible from a truly professionally run retailer. In the past I've managed retail everywhere from small-town stores to Edmond, and the difference in quality of service is based entirely a result of customer expectations. Customer expectations are, on average, lower in OK.


That being said you also have to take into account the incredible pressures being introduced to food markets these last couple years. Horrible weather conditions have made many fruits and vegetables hard to come by in the proper quality for the right price. Shipping costs are spiraling upwards. I wouldn't base your judgment of Oklahoma on the last couple years. It's a tougher than usual environment.

Larry OKC
05-26-2011, 02:58 AM
Penny:

I understand completely what you are saying about drivers license renewal etc. The closest I ever came here to matching what we see characterized in sitcoms and the like is when I went down to the Social Security office at Shepherd Mall. it was take a number and wait for HOURS.

But I can understand some of what Travellers is saying. Low expectations lead to low results. How long have we seen the evidence of that with our public schools, politicians MAPS etc? "As long as it isn't completely crappy, were happy"

Not to derail the thread, best way to get better service etc is to insist upon it. When something is lacking, let management know (politely of course) and give them an opportunity to correct it. Then if they decide not to, vote with your wallet and patronize someplace that does it right.

Wolf
05-26-2011, 08:08 AM
I used to work for braums my self and they do precook patties just like everybody else and rondvu the 63rd and i35 is the corporate store. Shows how much the company cares
They didn't use to. I worked at Braums in the '90s and we had to make everything fresh, even during the lunch rush. Of course, everyone complained that it took too long, so I assume that's why they now precook the burgers. So now the burgers are too old, I guess. Can't have it fast AND fresh, people. Make up your minds which one you want. It's your fault that the burgers aren't as good anymore. Oh well, at least they're better than Sonic. When I want a burger I go to Johnnie's.

Joe Kimball
05-26-2011, 12:58 PM
They didn't use to. I worked at Braums in the '90s and we had to make everything fresh, even during the lunch rush. Of course, everyone complained that it took too long, so I assume that's why they now precook the burgers.

I'm personally fine with the precooked patties, as long as they're kept hot. I remember the "everything-made-fresh" Braums; it indeed took FOREVER to get your food. Order a couple of grilled chicken sandwiches sometime and you'll get a flavor of what the wait for EVERYTHING once was.

Pete
05-26-2011, 04:39 PM
I grew up with a Braum's within walking distance and clearly remember that we'd phone in our burger orders so we didn't have to stand there and wait for them.

Easy180
05-26-2011, 06:43 PM
Wondered how the service got so much faster...Holy bells it was slow before the change...Would normally have your shake gone by the time your burger arrived

Pete
05-26-2011, 06:49 PM
I'm sure part of the change at Braum's was due to the advent of the drive-thru.

That's a huge part of their income stream and I'm sure those customers couldn't be serviced if a burger wasn't put on the grill until it was ordered.

Also, they serve so much more than burgers that I bet it's hard for them to keep the proper number in the pipeline. Most burger places are continually cooking burgers because they are continually being ordered. It's much hard to have them "just in time" when you've got a hundred items on your menu; so they probably make a bunch of them and keep them to the side until an order is placed.

oneforone
05-27-2011, 07:59 AM
I miss the honey comb style frozen patties they used to sell in the grocery side. I loved how they cooked up on the grill or in a skillet.

Charlie40
05-27-2011, 09:08 AM
You can always request a fresh cooked one, I usually do because all the ones i have gotten from them before i started asking them to cook it fresh were cold with a cold slice of unmelted cheese on it.

TheTravellers
05-27-2011, 11:32 AM
I've also lived in other states and I can assure you that Okahoma is head and shoulders above the last place I lived (Virginia) in terms of car stickers and the like. When we moved back in late 2009, I expected to have to spend half a day to get my tags and driver's license. In Virginia, the DMV was like going to hell and you had to take off work. On everything. It is a horror. I was done in Oklahoma in less than two hours, including having to go to another place to get my new driver's license. With the local tag agencies all over, it took about ten minutes to stop in and have it renewed. In places like Virginia, they don't have local tag agencies. You have to go to a "center," often during limited hours and stand in line with a number. The shortest time I was ever there (not including commute time which generally added at least an hour) was three hours. SHORTEST time. Moreover, you had to get your car's emissions tested every other year (before heading back down to the DMV). The emissions check was at private car shops so you just had to find one that could get you in and out - generally this amounted to another afternoon you had to take off work.

All you did was trash Oklahoma small business as if there is a lower class of people here than in, say, New Mexico, Tennesee or Minnesota. It was ridiculous. Are you actually trying to make the argument that they don't run out of food in restaurants in other places and that it has something to do with the character of Oklahomans that you've had that experience here? Or that is has fundamentally changed in recent years? That is irrational.

As far as the menus on line, that is probably true with big chain restaurants if that is your thing. A lot of us avoid such places like the plague. But then, a lot of us aren't as picky, I guess.

OH, FFS, here we go:

In WA I was done with my license plate and DL in less than an hour in person, I did it online in IL for less than they charge here. Here, the DL system went down 30 minutes before closing, nobody could be bothered to bring it back up (nothing to do with local tag agents (which is a nice little racket, BTW), but the central server(s) died), so I had to take *more* time off and lose *more* money than I already had. Nothing like that has ever happened in the 15 years I was living in other states.

Restaurants do run out of food, but nowhere close to the frequency that places do here - City Bites has run out of jalapeno cheese bread at noon (they did a quick fix which worked, but still), Old School Bagel Cafe constantly runs out of bagels (certain flavors, but one time they had run out of pretty much everything 2 hours before their closing time), BBQ Chop Shop was just ridiculous, and I'm quite sure there are others I'm forgetting right now. Don't know about a lower class of people, but there are certainly a huge percentage of business owners here that don't know how to *professionally* run a business, half-a**ed will do just fine because most people here accept it (as mentioned by a few other folks, thanks for the support, I need it :-) ).

And once again someone spouts off without knowing anything about me - me and my wife do *NOT* eat at big chain restaurants, we abhor them and only eat at them when we're forced to for some kind of thing where other people choose the restaurant. We're extremely particular when it comes to restaurants, so you're completely f-ing wrong there. Know what you're talking about before you start typing. :numchucks

Anyway, off-topic, sorry, but my point's been made, hopefully I don't have to defend myself in this thread again, but if so, I guess it can be moved by an admin if it's too far off-topic.

bandnerd
05-27-2011, 12:11 PM
I can't remember the last time I was at a restaurant that had run out of something that wasn't listed as a limited item (such as Paseo Grill's chicken pot pie). I guess maybe I just don't pay attention because most of the time, my experiences are really good just about everywhere I eat. Including Braum's. Even in the drive-thru.

ljbab728
05-28-2011, 12:14 AM
OH, FFS, here we go:

In WA I was done with my license plate and DL in less than an hour in person, I did it online in IL for less than they charge here. Here, the DL system went down 30 minutes before closing, nobody could be bothered to bring it back up (nothing to do with local tag agents (which is a nice little racket, BTW), but the central server(s) died), so I had to take *more* time off and lose *more* money than I already had. Nothing like that has ever happened in the 15 years I was living in other states.

Restaurants do run out of food, but nowhere close to the frequency that places do here - City Bites has run out of jalapeno cheese bread at noon (they did a quick fix which worked, but still), Old School Bagel Cafe constantly runs out of bagels (certain flavors, but one time they had run out of pretty much everything 2 hours before their closing time), BBQ Chop Shop was just ridiculous, and I'm quite sure there are others I'm forgetting right now. Don't know about a lower class of people, but there are certainly a huge percentage of business owners here that don't know how to *professionally* run a business, half-a**ed will do just fine because most people here accept it (as mentioned by a few other folks, thanks for the support, I need it :-) ).

And once again someone spouts off without knowing anything about me - me and my wife do *NOT* eat at big chain restaurants, we abhor them and only eat at them when we're forced to for some kind of thing where other people choose the restaurant. We're extremely particular when it comes to restaurants, so you're completely f-ing wrong there. Know what you're talking about before you start typing. :numchucks

Anyway, off-topic, sorry, but my point's been made, hopefully I don't have to defend myself in this thread again, but if so, I guess it can be moved by an admin if it's too far off-topic.

Well then, there you have it. Oklahoma is the worst place in the world. No one here has any idea what they're doing and they are just out to cheat all of the public. Maybe we should just all leave the state. LOL

rcjunkie
05-28-2011, 12:18 AM
Well then, there you have it. Oklahoma is the worst place in the world. No one here has any idea what they're doing and they are just out to cheat all of the public. Maybe we should just all leave the state. LOL

Well said, if your that unhappy here, find your nearest one-way truck rental store and hit the high road.

ljbab728
05-28-2011, 12:18 AM
I can't remember the last time I was at a restaurant that had run out of something that wasn't listed as a limited item (such as Paseo Grill's chicken pot pie). I guess maybe I just don't pay attention because most of the time, my experiences are really good just about everywhere I eat. Including Braum's. Even in the drive-thru.

You're absolutely right bandnerd. I also can't remember the last time when a local restaurant was out of anything I wanted to order. I'm sure it happens but they must reserve that experience exclusively for TheTravellers.

ljbab728
05-28-2011, 12:21 AM
Well said, if your that unhappy here, find your nearest one-way truck rental store and hit the high road.

I think that has been suggested before to TheTravelers but he/she is still around complaining about all things Oklahoma.

rcjunkie
05-28-2011, 04:22 AM
I think that has been suggested before to TheTravelers but he/she is still around complaining about all things Oklahoma.

I understand, one that bitches because they can, and has nothing better to do.

bandnerd
05-28-2011, 05:28 PM
You're absolutely right bandnerd. I also can't remember the last time when a local restaurant was out of anything I wanted to order. I'm sure it happens but they must reserve that experience exclusively for TheTravellers.

Dangit, it actually did happen to me yesterday! But, it's not like it was the end of the world. Nova didn't have any good fresh mint for mojitos. The bartender hooked my friends and me up with some lovely alternative drinks (because she's awesome like that) and we were all very, very happy. Sometimes not getting exactly what you want can be a good thing.

soonerguru
05-29-2011, 10:34 PM
I got screwed on an order at the Braums near 23rd and Meridian. I called to explain I was shorted. The manager said he couldn't help me without a receipt, which I had declined. I told hi
I paid with a debit card minutes before but he said there was nothing he could do to help. It is a terrible chain with disgusting food and bad customer service. The stores are dirty. The owners are cheap. Never again.

rcjunkie
05-30-2011, 06:18 AM
I got screwed on an order at the Braums near 23rd and Meridian. I called to explain I was shorted. The manager said he couldn't help me without a receipt, which I had declined. I told hi
I paid with a debit card minutes before but he said there was nothing he could do to help. It is a terrible chain with disgusting food and bad customer service. The stores are dirty. The owners are cheap. Never again.

That's why you should always check your to go bag before leaving the store. If you had received your order as placed, would you still have complained abou lousy food, poor service, dirty store and cheap owner, I doubt it.

Larry OKC
06-01-2011, 03:58 AM
I rarely take the Drive Thru anymore and go inside to place a To Go order, then as RC mentioned, ALWAYS check the order before leaving. As soon as you don't thats when it will be screwed up. After working for many years in the fast food industry, it was often the attitude of employees not to be concerned about getting drive thru orders correct (chances are they aren't going to be coming back to get it fixed) and unless it is really screwed up, most wont take the time to call and try to get it fixed. It just rarely happens. Yet much more likely to be brought back if the order is inside. They take the time to make sure they get it right because they don't want to deal with an unhappy camper in their face.

TheTravellers
06-07-2011, 02:01 PM
NW 164th/Penn Braum's was out of all 1/2 gallons of milk except 1% (we buy 2%) last night. Really? Braum's out of milk? :doh:

Larry OKC
06-08-2011, 04:03 AM
Out of a particular size? Yeah, I don't find that unusual. Now if they were out of ALL milk, in ALL sizes or even ALL 2% etc, then you might have a valid complaint (unless there was an unexpected run due to a forecasted ice storm or the like). They don't want to order too much and then have it go out of date, but you don't want to run out either. it is a balancing act for sure. Sometimes they don't get it right. Npw if it happens frequently on a particular item, mention it to the manager, or call/write corporate etc etc.

I take it that they DID have 2% milk but just not in the 1/2 gallon size? Did they have smaller sizes? I have asked and gotten it that way at the same price since they ran out of what I wanted. Sometimes they will say no, but can depend who you talk to, if they are busy etc.

MikeLucky
06-08-2011, 08:35 AM
NW 164th/Penn Braum's was out of all 1/2 gallons of milk except 1% (we buy 2%) last night. Really? Braum's out of milk? :doh:

You sure are a bundle of fun.... Get 1% for pete's sake... you make it sound like that's the end of the world.

No wonder you think everything sucks... The problems you describe in this thread almost NEVER happen to me anywhere in the metro. Did you ever stop to consider that the problem could be you?

SoonerQueen
06-08-2011, 02:17 PM
Have you all tried the new peach sherbet? It is really good. I am almost addicted to it.

PennyQuilts
06-08-2011, 03:25 PM
Have you all tried the new peach sherbet? It is really good. I am almost addicted to it.

I am not a peach fan but that sounds good.

BigBadBen
06-08-2011, 03:38 PM
I love Braums. Their Milk can't be beat, and their Ice Cream is Awesome.
The burgers, I have found, vary from store to store. I've been in many Braums around the state, and I have to say that the most consistent I have been in, is the Chickasha store. I've never had a bad burger there. Some in the OKC area are very hit & miss.

That being said about the burgers, and back to the original topic....
The Miami Burger just doesn't sound good. I will stick to the Bacon Cheeseburger!

I have to agree with some of the folks on here. The biggest turn off for me at Braums, is the cleanliness. Some stores are just nasty. It's an easy fix, and should be addressed.

BigBadBen
06-08-2011, 03:39 PM
Couldn't they be clever enough to name them Oklahoma Burger? :-/

Since there is two, Oklahoma City Burger and Tulsa Burger.


Maybe?

http://maps.google.com/maps?hl=en&sugexp=ldymls&xhr=t&q=miami+ok&cp=8&bav=on.2,or.r_gc.r_pw.&biw=1020&bih=569&um=1&ie=UTF-8&hq=&hnear=0x87c81799d75a4b67:0x8461bf43a0975271,Miami, +OK&gl=us&ei=793vTf7JCYaq0AGXxJnyDA&sa=X&oi=geocode_result&ct=title&resnum=1&sqi=2&ved=0CC0Q8gEwAA

Dustin
06-08-2011, 06:19 PM
Have you all tried the new peach sherbet? It is really good. I am almost addicted to it.

I am addicted to their Butterfinger Icecream! MMMMMMMM!!

Thunder
06-08-2011, 07:28 PM
I am addicted to their Butterfinger Icecream! MMMMMMMM!!

I miss the butterfinger shake at Hardee's. :-(

kevinpate
06-08-2011, 08:38 PM
Braum's had a blueberry thang going a while back. Very tasty, but my taste buds went back into o/drive for strawberry again so I've no clue if b/berry still exists or not.

bluedogok
06-08-2011, 08:52 PM
Braum's had a blueberry thang going a while back. Very tasty, but my taste buds went back into o/drive for strawberry again so I've no clue if b/berry still exists or not.
They had a Blueberry Waffle Cone ice cream off and on for many years, sometimes it has shown up only in hand packed form. I still miss the Cinnamon Crumb Cake ice cream they had years ago around the holidays.

Larry OKC
06-09-2011, 04:21 AM
Cinnamon Crumb Cake sounds good, not sure how I missed out on that one :-(

jdcf
06-09-2011, 11:07 AM
Just thought I would mention that the new health care law requires chains to have and post nutrion information. the exact date that will be required on hasn't been set yet but is expected to be announced this year. Everyone will have to comply in the near future.

Can someone please provide details of this legislation? I only seem to find very general information and am not sure whom to contact.

Braums customer service told me via email today that there are no specific and accurate guidelines regarding how nutritional information is provided, calculated, etc and that many chains who voluntarily provide this info are facing legal challenges. The respondent added that Braums does not have resources of these larger chains and does not want to expose the company to potential consequences of something so unregulated. The respondent concluded by saying that when these guidelines and regulations are available, Bruams will then provide them for their menu items.

soonerliberal
06-09-2011, 02:54 PM
Can someone please provide details of this legislation? I only seem to find very general information and am not sure whom to contact.

The legislation allows for the FDA to require restaurants to post the calorie counts on menus.
http://articles.cnn.com/2010-03-23/health/health.reform.consumer.impact_1_calorie-information-menus-health-care?_s=PM:HEALTH

It appears that the commenting period is over and it should be implemented next year:
http://www.commercialappeal.com/news/2011/may/23/countdown/
http://thefranchisehound.com/2011/06/08/restaurants-facing-new-food-requirements/