... "Breathes there a man--with a soul so dead--he does not love mayonnaise?"

That would be me. Mayo is nothing more than the sad result of an ill conceived hatred toward a defenseless egg or three.

Does anyone eat mayo on their burgers? I personally don't know one individual that does.

I am one, but then again you may not really know me.

Does anyone eat mayo on their burgers? I personally don't know one individual that does.

I am another who eats burgers with mayo--am allergic to mustard. Actually prefer my burger with mayo or without ANY kind of sauce.

A good word about Braum's to me would be they are hiring a high-level executive who has experience from a national brand who knows Customer Service and Efficiency Systems. Someone from Chic-Fil-A preferably.

Does anyone eat mayo on their burgers? I personally don't know one individual that does.

A bacon cheeseburger with lettuce and tomato just doesn't work with mustard, has to have mayo, IMO. :sofa:

Mayo is great--and an endangered species since Kraft went insane and changed theirs into SLOP! ONLY Hellmann's is acceptable--or make your own if you have the time and patience--and know the technique. I like pulled pork BBQ with mayo as well...mustard is for hot dogs and pastrami only in my books. But--taste is the quintessence of human personality, one can draw no parallels...just marvel at the diversity of it.

All right, Mayo Lovers, I take back my comment. Mayo people do still exist.

I think people either love it or hate it, though. Not much in between when it comes to mayonnaise.

All right, Mayo Lovers, I take back my comment. Mayo people do still exist.

I think people either love it or hate it, though. Not much in between when it comes to mayonnaise.

I just got done eating my burger from Braums with mayo and not Braums' sauce. It was yummmmmmmy!

Mayo's okay. I wouldn't request it specifically, but I don't mind when its there. I wouldn't say I hate, or even dislike, but I also don't love it. I guess I'm in between.

Love mayo on my burger as well, although I wouldn't complain if it was mustard instead, but prefer mayo. You could be crazy and go to McDonald's where ketchup is king on their burgers.

Does anyone eat mayo on their burgers?

i do...it's yummy!

i love Braums, do they get orders mixed up?, of course, just like any other burger place. the only complaint i have with Braums is they are soooooo slow...drive thru and dine in...(imo) One day i ordered some food inside, and waited, waited, waited, all the while the drive thru handed out about eight orders! i was furious, I complained to the Mustang manager about how they give more emphasis on drive thru orders and she told me they did not, obviously they do. other than that, they do a good job.

The consensus is they are slow (see the other Braum's thread), but that's unusual if they are getting the drive through first (which most fast food does BTW), Braum's getting any 8 orders out rather quickly is surprising if you ask me.

I will only eat mayo on a braums burger (when I rarely get one of their burgers). For some reason, mayo goes really good with a braums burger.

The consensus is they are slow (see the other Braum's thread), but that's unusual if they are getting the drive through first (which most fast food does BTW), Braum's getting any 8 orders out rather quickly is surprising if you ask me.

It seems to me the drive thru service has improved over the years...I remember agonizing wait times back in the day but they seem to be on par with say Whataburger now

Stop by your neighborhood Braum's and try our new Miami burger we start off with a bun baked fresh in Braum's own bakery, then we add mustard ,mayo, pickles , a hot,juicy fresh 1/3lb patty 2 slices of real swiss cheese and a slice of real deli ham to create Braum's new Miami burger and also try

Braum's new California burger we start off with a bun baked fresh in Braum's own bakery and then we add a hot,juicy fresh 1/3lb patty topped with real american cheese add 2 tomatoes and topped with real guacamole to create Braum's new CALIFORNIA BURGER

both are really great sandwiches so stop on by


and coming soon to your neighborhood Braum's for dessert are several new flavors of ice cream and yogurts and even a sherbet

ice cream

key lime pie

homestyle vanilla w/ strawberries

lemon cello

frozen yogurt

choc. chip with strawberries

sherbet

peach

It'd be great if they'd introduce consistent service, timeliness, and better marketing. I've had the new Miami burger and it's nasty. Braums really is reaching for creativeness.

Couldn't they be clever enough to name them Oklahoma Burger? :-/

Since there is two, Oklahoma City Burger and Tulsa Burger.

Me and my sister stopped by the Braum's at 63rd and I 35. It was a train wreck. It had to been the worst service I had anywhere. No direction from the manager. People waiting in line were overlooked and folks that just walked in were helped. My sister ordered one of the new coffee drinks. I told her from what I was seeing BIG MISTAKE. It was, the clerk just looked at her like she didn't even know what coffee was. Walked around aimlessly and said I don't know what that is. My sister and I settled for a soft drink instead and watched the other poor souls who entered into restaurant Hell. :chef:

One on 19th is ran pretty well

Braums is solid for a fast food place and their milk can't be beat

Braums ice cream and milk is the best. Their hamburgers need some work.. Every time I try a braums burger its cold. It seems like they make the patties ahead of time instead of making them fresh to order.

Braums Manager, as you probably already know, there are some people on this site who are notoriously negative and will almost always voice criticism on any topic. One question: I've been trying to find nutritional information on some of the Braum's menu items, including the sandwiches and breakfast items. Any chance of helping out on this?

Braums ice cream and milk is the best. Their hamburgers need some work.. Every time I try a braums burger its cold. It seems like they make the patties ahead of time instead of making them fresh to order.
Not the ones that I have had...of course in recent years that is usually at the Hillsboro location as a milk stop heading home to Austin, it is the closest one to Austin. That one seems like a mess most of the time but their food is good.

Braums Manager, as you probably already know, there are some people on this site who are notoriously negative and will almost always voice criticism on any topic. One question: I've been trying to find nutritional information on some of the Braum's menu items, including the sandwiches and breakfast items. Any chance of helping out on this?

It's not being negative, Steve you can read any thread on Braums on any site, and the overall complaint is slow, unorganized and inconsistent service, just look at the few posts in this thread. Out of all the chains, it probably has the most inconsistency location to location.

I honestly don't care about the service. That is not what I am paying for at Braum's. I go there for the delicious ice cream. Braum's burgers are pretty good as well (but the fries are awful). I will say though that when I order my favorite treat (chocolate and strawberry Mix) from Bruam's the employee is almost always bewildered and confused even though it is an item that is right on the menu. I always have to explain it to them... "Yes, a Mix... chocolate ice cream with strawberries in it... just like it says right there on your menu."

actually its frozen yogurt

I used to work for braums my self and they do precook patties just like everybody else and rondvu the 63rd and i35 is the corporate store. Shows how much the company cares

I actually think Braums has got a little better in the speediness department. And I actually give them a thumbs up on the Miami burger. When hot n fresh the burgers n fries at Braums are hard to top fast food-wise

actually its frozen yogurt

It can't be. There are two, ice cream and yogurt. I hate yogurt. I always eat the ice cream.

we make our mixes with soft serve frozen yogurt out of the machine

I usually love most things from Braums and have never had an issue with burgers or not, but one thing that is almost entirely consistent across most of them is that they do not cook their fries long enough. Braums fries are some of the greatest things when they are nice and crispy. Not when they are the soggy oily mess they usually are.

It's not being negative, Steve you can read any thread on Braums on any site, and the overall complaint is slow, unorganized and inconsistent service, just look at the few posts in this thread. Out of all the chains, it probably has the most inconsistency location to location.
Sometimes the truth hurts. I am in agreement with Meto like 110% on this one. Love the products in the Market, but behind the counter is another story.

I usually love most things from Braums and have never had an issue with burgers or not, but one thing that is almost entirely consistent across most of them is that they do not cook their fries long enough. Braums fries are some of the greatest things when they are nice and crispy. Not when they are the soggy oily mess they usually are.

Yup.

Braums Manager, as you probably already know, there are some people on this site who are notoriously negative and will almost always voice criticism on any topic. One question: I've been trying to find nutritional information on some of the Braum's menu items, including the sandwiches and breakfast items. Any chance of helping out on this?

So, unless everyone cheered Braums then we're all just a bunch of negative whiners? The best part though was that you yourself didn't offer any positive remarks and then ended with a thinly veiled criticism.

As for my opinion, I love the new stores and we now shop regularly at the one closest to our house on South Sunnylane. The wife and I are not burger and fry people any longer (maybe once every 2-3 months) but we like convenient grocery shopping there. When we did do burgers and fries it was hard to beat Braums and we would order our fries 'extra crispy.' That said, I agree with most people here and they need better training and supervision for their staff. They are the most overstaffed and underperforming fast food chain I have ever been in. I remember a couple of winters ago I literally had to get their corporate office on the phone while standing at the Braums counter. I went in and ordered a Hot Chocolate. The girl said they didn't have any (meaning no packets of the powered stuff). I explained that, believe it or not, it is made with milk and liquid chocolate, which they have in abundance. She refused. I called corporate, they had me hand her the phone and she was promptly instructed to make it and add an apology. First time that's ever happened.

However, I have received 3-4 $5 gift cards because the cashier rang my order/groceries up wrong.

For your average fast food burger Braums is one of my favorites. I have one by my house on N May Ave and the food there for the most part is pretty good. I will say that I don't understand the way the place is run. For example the last time I was there, there were 6 people behind the counter. Two on the drive through windows a manager two prepping and one at the front cash register. The person who took my order then walked back to the cook area and made my burger etc and then called my number. By law she had to wash her hands after handling money and coming back to the register and she did so this added extra time. The two in the prep area were working the drive through. It took 10 mins to take my order and then hand me my food and the line behind me was building. Some people were leaving. This happens time and time again and the manager was just yapping away with the two in the prep area. For about 5 years this seems to be the model on the way they do things at this Braums. It makes no sense to have the person taking the order fixing the order. The good news is you would know who to complain to if your order was messed up!!!.

Now I have been to other Bruams and some are run very well. Maybe the one by my house is a training store?

If that is how they train, it would explain much.

Look, I love Braums' products. I love their ice cream, their burgers and their markets. But the service sucks and is inconsistent. That could be fixed.

So, unless everyone cheered Braums then we're all just a bunch of negative whiners? The best part though was that you yourself didn't offer any positive remarks and then ended with a thinly veiled criticism.

As for my opinion, I love the new stores and we now shop regularly at the one closest to our house on South Sunnylane. The wife and I are not burger and fry people any longer (maybe once every 2-3 months) but we like convenient grocery shopping there. When we did do burgers and fries it was hard to beat Braums and we would order our fries 'extra crispy.' That said, I agree with most people here and they need better training and supervision for their staff. They are the most overstaffed and underperforming fast food chain I have ever been in. I remember a couple of winters ago I literally had to get their corporate office on the phone while standing at the Braums counter. I went in and ordered a Hot Chocolate. The girl said they didn't have any (meaning no packets of the powered stuff). I explained that, believe it or not, it is made with milk and liquid chocolate, which they have in abundance. She refused. I called corporate, they had me hand her the phone and she was promptly instructed to make it and add an apology. First time that's ever happened.

However, I have received 3-4 $5 gift cards because the cashier rang my order/groceries up wrong.

Yes, you come off as negative whiners.

If anyone has ever been to a Chick-fil-A and then to a Braum's - night and day in terms of service. Braum's has consistently bad service. I used to think maybe that was the best they could do, paying minimum wage. Until I went to Chick-fil-A - where they bend over backwards to help! Good service comes from the corporate culture.

What store do you work braums manager and I will tell you why service sucks its all because the company does not respect the employees and it takes an act of congress to get a raise I knew a girl when I worked for the company told me she had been making 7.75 for 2 years and that they couldn't give her a raise cause labor didn't allow it and this girl was a really great employee now I work for walmart and I have been for the past few years and now I makeclose to 11 and started off at 8 now people say wally world sucks but for me it has been a blessing

Yes, you come off as negative whiners.

So, we offer real opinions based on real experience in a public forum and the best you can come up with is 'negative whiner.' That's ALMOST as laughable as your apparent interest in nutritional information.

we make our mixes with soft serve frozen yogurt out of the machine

I've wanted to get a mix with ice cream before, and was refused. Was it this particular manager, or is this a corporate thing? If its the latter—I'd love to appeal that substitutions with ice cream be permitted, as this would make a very satisfying product. I'd imagine it would get a little bit of traffic from those who miss Dairy Queen, and maybe even pull a few people over from Freddy's or Sonic....I may send a message to corporate as well.

And, I personally don't mean to whine, but rather to encourage a company that has MANY positive attributes that I see. I've also pointed out improvement that I've directly noticed.

Also, am I right in assuming that the Miami burger is a take-off of the Cuban sandwich? I saw a Miami chicken sandwich advertised, which to me might capture the spirit more.

no it is because our mix spindle is not made to handle hard ice cream same with our shake makers the equipment is just not designed for that kind of use

no it is because our mix spindle is not made to handle hard ice cream same with our shake makers the equipment is just not designed for that kind of use

I understand. If you'll pardon my pressing, though: I can understand with the mix spindle, but then you say "same with the shake maker". The shakes made with those machines are made with real ice cream, yes?

I'll take anything further to corporate, and I appreciate your responses. It's just that I'd love to be able to patronize such a charmingly vertically-integrated company as Braums just a little bit more.

no it is because our mix spindle is not made to handle hard ice cream same with our shake makers the equipment is just not designed for that kind of use

I understand. If you'll pardon my pressing, though: I can understand with the mix spindle, but then you say "same with the shake maker". The shakes made with those machines are made with real ice cream, yes?

I'll take anything further to corporate, and I appreciate your responses. It's just that I'd love to be able to patronize such a charmingly vertically-integrated company as Braum's just a little bit more.

They do use the ice cream and use the mixer. Remember, this is just an opinion/preference of one manager. Not all of them have a limited mindset. It also depend on the store and how smart the employees are. I know, because I've seen them work it with ice cream (without the yogurt). They may add a lil milk sometime.

No one square dips anymore. :sadeyes:

yes free but we add milk to help soften the ice cream for blending if we did that with a mix using ice cream then we would have to charge you for the price of a shake plus what ever you wanted to add in its a corporate policy i am sorry

Braums ice cream and milk is the best. Their hamburgers need some work.. Every time I try a braums burger its cold. It seems like they make the patties ahead of time instead of making them fresh to order.

Why do you keep trying ?, I can understand giving them a second chance, but if you choose to keep trying, it becomes your problem.

yes free but we add milk to help soften the ice cream for blending if we did that with a mix using ice cream then we would have to charge you for the price of a shake plus what ever you wanted to add in its a corporate policy i am sorryAre you saying that I CAN get a mix made with real ice cream if I'm willing to order it as a shake with Butterfinger chips added to it? If so, no problem at all!

yes free but we add milk to help soften the ice cream for blending if we did that with a mix using ice cream then we would have to charge you for the price of a shake plus what ever you wanted to add in its a corporate policy i am sorry

I appreciate the sympathy, but I think I'm on the brink of something (to which Mr. Kyle slightly beat me).

So, I took a look at the menu for Mixes and shakes tonight. A small shake is, if I recall correctly, 1.85. This size is also, if I'm right, the size used for a large Mix, which (again IIRC) is 2.59.

The price for an add-in, such as those used in a mix, is .50. So, we're looking at 2.35 for a real ice cream Mi---er, shake with an add-in. Tax brings it within a small margin of the original price.

I haven't felt like this since I discovered that you can order a McDouble with Special Sauce at no extra cost. :) Maybe I got the sizes wrong, I'm not sure---but if I did, it's not an enviable difference. I think I can count this off my very short list of Braum's annoyances. :) And, thank you for the insight, Thunder.

Now, I took a look at the flavors stated in the OP. What's lemon cello? It sounds interesting.

It looks like the Miami burger was "created" due to the shortage of tomatoes this year.

Yes, you come off as negative whiners.

So is that better or worse than coming off as a journalist doing his job? eh eh? :P

I think Braum's burgers are awesome. As far as fast food goes, probably better than any other chain. No Nic's or Irma burger, but I never go wrong with Braum's.

I wish they would clean up some of their locations though.

I forgot to add this last night: I'd like to second the request as to the availability of nutritional information.

Also, if that's truly how the hot chocolate is made, I will have to try some even this off-season.

I wish they would clean up some of their locations though.

AMEN to that!! I cannot believe how absolutely filthy so many of the Braum's we've been in over the years are. The floors are sticky--not unexpected in an ice cream place, but there should be someone mopping [not sweeping!] all the time. Ditto with the tables. The glass to the ice cream counter is usually covered with drips & fingerprints. So many of the employees' aprons appear to have been in use for weeks, not just days. As for the ice cream, we actually like it, but often it is melted, too hard to dip, or they are out of standard flavors like chocolate almond.

If there were anywhere else to get a reasonably priced dip of ice cream, we'd go there, but unfortunately, Braum's has the monopoly and they certainly exploit it.

And, yes, this is a negative "whine"! I'm tried of spending my dollars in a place that doesn't seem to care about customers. We're finding it's pretty easy to give up Braum's.

Living in California, Braum's is the one place I miss the most.

I'm sure there is plenty of room for improvements but count your blessings! There is nothing remotely similar out here.

Living in California, Braum's is the one place I miss the most.

I'm sure there is plenty of room for improvements but count your blessings! There is nothing remotely similar out here.

I hear you, Pete. It reminds me of a time when I was driving in Fredericksburg, Virginia, and chanced upon a Sonic. I thought I was going to cry...

I love the revamped location at 39th & Tulsa - but the grocery section needs work. Everytime I'm in there, the produce I intend to buy is not fresh - the expiration dates are a week or so past on the romaine, the wholly guacamole, yogurts, no fresh bananas ...

I am happy to notice that Braum's is now carrying Premium Natural Beef in their grocery store -- why not label it as such, the ALL NATURAL label is not sufficient. I would prefer to know that I am buying OKLAHOMA NATURAL, Grass fed, pastured, hormone free beef. Does Braums use PNB on their burgers? If not, WHY NOT?
Are Braums cattle only used for Dairy?

Living in California, Braum's is the one place I miss the most.

I'm sure there is plenty of room for improvements but count your blessings! There is nothing remotely similar out here.

Bummer. After all, y'all gots happy cows out there. I know cause I've seen 'em on the telly. So why isn't someone running their own dairy and ice cream setup out your way?

Living in California, Braum's is the one place I miss the most.

I'm sure there is plenty of room for improvements but count your blessings! There is nothing remotely similar out here.
I'm only about 150 miles from one.....

It does sound kind of whiney in here. LOL.

I like Braum's food. Braum's Manager, I second Steve's question but from a slightly different angle... when are you guys going to start listing allergen information? I'm surprised that on the Braum's website even the basics are not listed (nuts, soy, gluten, etc.). I have a few allergies and because of that I generally don't venture out into too many things I haven't tried before at Braum's.

That is one thing I find frustrating about restaurants in Oklahoma... very few have calorie and allergen information. Even the mom and pops in Texas have that.